Horrible service! We just stopped by today and ordered 1 single scoop of Oreo, 1 single scoop of cookie dough, 1 double scoop of cookie dough and an Oreo shake. Upon arriving to the window, the man charged us then gave us our ice cream, the Oreo scoop and milkshake were correct, but the single and double scoop we could tell right away were the wrong flavor. Right away we told the man at the window we ordered cookie dough not chocolate, he then Looked us straight in the face and said this is chocolate cookie dough. I opened it and did not seem to have cookie dough at all it looked like rocky road ice cream. I then told him he cannot just give us what he wants if they don't have the ice cream we are requesting and told him we would rather have chocolate chip ice cream instead, he then took them back and returned with cookie dough. His attitude was disgusting and he tried to lie to us, even after it was his mistake we said thank you and he did not reply and on top of this the ice cream was not even filled the way it should have been we can definitely tell he put way less, was not even a complete scoop and his vibe made us feel unconfutable and upset.
francisco marquez
Horrible service, the employees look like they r on drugs
Yur G
THESE EMPLOYEES ARE HORROBLE. They don’t know how to treat people. I asked if they know Spanish so my dad could order their own things and they say yes but everything they said was in spanish. And I asked for 4 items and they only gave me one, I said that I asked for 4 and the girl said “no didn’t ?” like girl I did if u didn’t hear is ur fault and as ur job u can just give 2 more and that’s all bc I’m paying for it. If u don know how to be a good employee idek why u working ??♀️
Maria
Come in to get ice cream with the kiddos, no one comes over to the ive cream side, so i asked if it was closed, guy says no, you pay first. What? Why would i pay first before picking out my ice cream and the toppings my kids want? Guy was lazy! We left, take my business elsewhere.
Celeste Montellano
Order was canceled nearly an hour afterwards because it's NOT 24 hours as stated online..
Jeffery Sims
This is not a 24 hour location as it says on google… I repeat not a 24 hour location…
Francisco Javier Barajas
it's ok m near the house. very convenient
Fatima
Horrible slow service. They claim they don't have anything without sugar. They clearly have a counter where you can sweeten your own beverage. Never going there again.
Elias Rodriguez (Eli)
Second time I go this week and hash browns are cold. Also horrible iced coffees asked for large cream and sugar bad taste dark coffee
Elias Rodriguez
Second time I go this week and hash browns are cold. Also horrible iced coffees asked for large cream and sugar bad taste dark coffee
Horrible slow service. They claim they don't have anything without sugar. They clearly have a counter where you can sweeten your own beverage. Never going there again.
Sasha Ovalle
Horrible service. The staff pays more attention to people who go through the drive thru then the people actually inside.. not to mention their disgusting attitude towards the PAYING costumer just unbelievable. Period.
Horrible service!
We just stopped by today and ordered 1 single scoop of Oreo, 1 single scoop of cookie dough, 1 double scoop of cookie dough and an Oreo shake. Upon arriving to the window, the man charged us then gave us our ice cream, the Oreo scoop and milkshake were correct, but the single and double scoop we could tell right away were the wrong flavor. Right away we told the man at the window we ordered cookie dough not chocolate, he then
Looked us straight in the face and said this is chocolate cookie dough. I opened it and did not seem to have cookie dough at all it looked like rocky road ice cream. I then told him he cannot just give us what he wants if they don't have the ice cream we are requesting and told him we would rather have chocolate chip ice cream instead, he then took them back and returned with cookie dough. His attitude was disgusting and he tried to lie to us, even after it was his mistake we said thank you and he did not reply and on top of this the ice cream was not even filled the way it should have been we can definitely tell he put way less, was not even a complete scoop and his vibe made us feel unconfutable and upset.
Horrible service, the employees look like they r on drugs
THESE EMPLOYEES ARE HORROBLE. They don’t know how to treat people. I asked if they know Spanish so my dad could order their own things and they say yes but everything they said was in spanish. And I asked for 4 items and they only gave me one, I said that I asked for 4 and the girl said “no didn’t ?” like girl I did if u didn’t hear is ur fault and as ur job u can just give 2 more and that’s all bc I’m paying for it. If u don know how to be a good employee idek why u working ??♀️
Come in to get ice cream with the kiddos, no one comes over to the ive cream side, so i asked if it was closed, guy says no, you pay first. What? Why would i pay first before picking out my ice cream and the toppings my kids want? Guy was lazy! We left, take my business elsewhere.
Order was canceled nearly an hour afterwards because it's NOT 24 hours as stated online..
This is not a 24 hour location as it says on google… I repeat not a 24 hour location…
it's ok m near the house. very convenient
Horrible slow service. They claim they don't have anything without sugar. They clearly have a counter where you can sweeten your own beverage. Never going there again.
Second time I go this week and hash browns are cold. Also horrible iced coffees asked for large cream and sugar bad taste dark coffee
Second time I go this week and hash browns are cold. Also horrible iced coffees asked for large cream and sugar bad taste dark coffee
Restaurantji Recommends
Horrible slow service. They claim they don't have anything without sugar. They clearly have a counter where you can sweeten your own beverage. Never going there again.
Horrible service. The staff pays more attention to people who go through the drive thru then the people actually inside.. not to mention their disgusting attitude towards the PAYING costumer just unbelievable. Period.
Normal ice creams
Nice place
I love ice cream
Loading...