So, I ordered a banana split. Worker claimed, “we have no bananas so I’m not going to make that”, then denied my girlfriend service when I tried to change my order. Then, I had to drive back to the location after my girlfriend told me what happened, when a different employee found an entire stack of bananas and made the split.
Absolutely weirdest experience at a BR ever. Like I get it, minimum wage ice cream shop during the graveyard shift? Not super fun. But like dude, if make the banana split is too much for you, maybe pick something more your speed.
10/10 would order again.
Atmosphere: 1
Food: 4
Service: 1
roman malinsciy
Dirty clothes, nails, horror
Atmosphere: 1
Food: 1
Service: 1
Chris Krakow
The worst customer service possible. It can’t get any worse. Rude employees who are incompetent, not trained, and don’t care.
Atmosphere: 1
Service: 1
Recommended dishes: Jamoca Almond Fudge
Michael Rodriguez
The late night worker, I believe he was named Darell, was super cool! Despite being late at night he was very patient with us ordering and had a great attitude.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Very Berry Strawberry
Denise Secson
Ordered 4 different ice cleansing through door dash was charged 44.00 and received 2 of tge items we ordered. Do not recommend
Molly Kouzes
I ordered three items for delivery and they not only got every single item wrong, but they didn't answer my phone the 5+ times that I tried calling. I've literally never had this kind of experience ordering food ever.
Jackson Wagstaff
What’s the point of going out for ice cream if you get kicked out of the lobby? They also charged me $1 for a cup of tap water. What inept and out-of-touch management. It was a very good milkshake though! That’s why it gets 2 stars and not 1.
Betty C
They have a nice selection of ice cream flavors. It is located with Dunkin Donuts so we stopped here for a quick bite of donuts, coffee and ice cream. Service was nice and friendly.
Joseph “Joey” Sweitzer
It's a bit run down and needs remoded or updated. The staff made it feel as though I taking and and making the milkshakes we ordered was sons type of inconvenience.
Birgetta Boyd Clay
The banana split was good but the ice cream selection was minimum
The ice cream was closed idk how but that’s what we were told.
sabrina brown
This place used to be better but the lasts few times I’ve gone here at certain times, items which used to be on their menu were now excluded from their menu. They don’t sell malts anymore or have malted powder mix to make a customer a malted drink as opposed to a shake. Several times while going into this location, I wasn’t able to buy a Strawberry Smoothie (THEY WERE OUT) and today going in there I was served a small cup of vanilla yogurt ice cream, lots of ice and no Strawberry juice. I had to wait until my drink was fully melted before I could drink the thing. The cashiers are always nice and the services is quick but the lack of availability for these two items I find to be a bit problematic. They are still available on the menu and the restocking process is a must if you are planning to keep these items on the menu.Yeah, remodeling could help them a bit and there is a lot of beggars in front of the store.
Karen
Extremely rude and uncaring employees.Paid for a quart of ice cream, received a container of scoops. Ridiculous. When attempted to speak to one of the staff she snapped me up like I was disturbing her.This place needs a total overhaul, management and staff. A good cleaning wouldn't hurt either.
Joey Sweitzer
It's a bit run down and needs remoded or updated. The staff made it feel as though I taking and and making the milkshakes we ordered was sons type of inconvenience.
So, I ordered a banana split. Worker claimed, “we have no bananas so I’m not going to make that”, then denied my girlfriend service when I tried to change my order. Then, I had to drive back to the location after my girlfriend told me what happened, when a different employee found an entire stack of bananas and made the split.
Absolutely weirdest experience at a BR ever. Like I get it, minimum wage ice cream shop during the graveyard shift? Not super fun. But like dude, if make the banana split is too much for you, maybe pick something more your speed.
10/10 would order again.
Atmosphere: 1
Food: 4
Service: 1
Dirty clothes, nails, horror
Atmosphere: 1
Food: 1
Service: 1
The worst customer service possible. It can’t get any worse. Rude employees who are incompetent, not trained, and don’t care.
Atmosphere: 1
Service: 1
Recommended dishes: Jamoca Almond Fudge
The late night worker, I believe he was named Darell, was super cool! Despite being late at night he was very patient with us ordering and had a great attitude.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Very Berry Strawberry
Ordered 4 different ice cleansing through door dash was charged 44.00 and received 2 of tge items we ordered. Do not recommend
I ordered three items for delivery and they not only got every single item wrong, but they didn't answer my phone the 5+ times that I tried calling. I've literally never had this kind of experience ordering food ever.
What’s the point of going out for ice cream if you get kicked out of the lobby? They also charged me $1 for a cup of tap water. What inept and out-of-touch management. It was a very good milkshake though! That’s why it gets 2 stars and not 1.
They have a nice selection of ice cream flavors. It is located with Dunkin Donuts so we stopped here for a quick bite of donuts, coffee and ice cream. Service was nice and friendly.
It's a bit run down and needs remoded or updated. The staff made it feel as though I taking and and making the milkshakes we ordered was sons type of inconvenience.
The banana split was good but the ice cream selection was minimum
Restaurantji Recommends
Good service
The ice cream was closed idk how but that’s what we were told.
This place used to be better but the lasts few times I’ve gone here at certain times, items which used to be on their menu were now excluded from their menu. They don’t sell malts anymore or have malted powder mix to make a customer a malted drink as opposed to a shake. Several times while going into this location, I wasn’t able to buy a Strawberry Smoothie (THEY WERE OUT) and today going in there I was served a small cup of vanilla yogurt ice cream, lots of ice and no Strawberry juice. I had to wait until my drink was fully melted before I could drink the thing. The cashiers are always nice and the services is quick but the lack of availability for these two items I find to be a bit problematic. They are still available on the menu and the restocking process is a must if you are planning to keep these items on the menu.Yeah, remodeling could help them a bit and there is a lot of beggars in front of the store.
Extremely rude and uncaring employees.Paid for a quart of ice cream, received a container of scoops. Ridiculous. When attempted to speak to one of the staff she snapped me up like I was disturbing her.This place needs a total overhaul, management and staff. A good cleaning wouldn't hurt either.
It's a bit run down and needs remoded or updated. The staff made it feel as though I taking and and making the milkshakes we ordered was sons type of inconvenience.
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