i have been trying to call them but they dont answer the phone
Michelle H.
Saturday evening I ordered a sundae via Uber eats, while watching football game. I suspected that it might be a bit melted when arrived, but what I didn't anticipate is that they would get a simple order almost completely wrong. Disappointing.
black acre
Managers will look at you waiting to order ice cream, take other customers, run wild for the drive thru orders. Took almost 20 minutes for 3 single scoop ice cream. Still forgot sprinkles and no cookie on top. Same scoops used for multiple flavors of ice cream. Pathetic but unfortunately this is what we as customers deserve when we continue to patronize businesses that have no respect for us.Avoid like the plague.
Ruby B.
i wanted a 2 scoop sundae with a brownie. this is what y'all sent me. y'all better count your days istg. what is this ??? where is the brownie??
Kristofer Saucedo
I’m very disappointed with two employees. I was entering and waiting for order but they used their phone in other room. Waiting for 5 mins from 6:20pm. They should be fired!
Lisa C.
Went in to get two shakes. The shakes tasted like ice chips, you don't put ice in shakes! I told the employee and she laughed when I said they were bad. We threw the shakes away. Money wasted and horrible service!!!!
Veni Corona
They never have anything in stock as far as ice cream
Moving Forward Eddie Marx - New Word
Front door was locked. Manager let me in then locked the door behind. Strange to say the least not to mention I am 100% sure it's against fire code. Other folks from the neighborhood came by and said this is normal.Garbage operation!
Andres Morales
They always messed up my orders! They never answer the phone. They are always rude!
Elizabeth Marie
Not the same as it used to be. Ice cream was freezer burned and waffle cone was weirdly stale.
Not the same as it used to be. Ice cream was freezer burned and waffle cone was weirdly stale.
Rachel Means
Ordered the DIY sundae package (24.99) online for next day store pick up as special treat for daughter and to try and support local businesses. Arrived at drive thru and no order available. Had to come into store to try to work it out - as my young daughter was with me. They didn’t have the stuff in stock to make the sundaes and when I asked to have my credit card refunded (as the store had no problems charging my credit card in advance ?), they said I had to call customer support. I called customer support and they told me the owner of store is responding for refunds. Staff was not helpful and I was there trying to support my local business.
i have been trying to call them but they dont answer the phone
Saturday evening I ordered a sundae via Uber eats, while watching football game. I suspected that it might be a bit melted when arrived, but what I didn't anticipate is that they would get a simple order almost completely wrong. Disappointing.
Managers will look at you waiting to order ice cream, take other customers, run wild for the drive thru orders. Took almost 20 minutes for 3 single scoop ice cream. Still forgot sprinkles and no cookie on top. Same scoops used for multiple flavors of ice cream. Pathetic but unfortunately this is what we as customers deserve when we continue to patronize businesses that have no respect for us.Avoid like the plague.
i wanted a 2 scoop sundae with a brownie. this is what y'all sent me. y'all better count your days istg. what is this ??? where is the brownie??
I’m very disappointed with two employees. I was entering and waiting for order but they used their phone in other room. Waiting for 5 mins from 6:20pm. They should be fired!
Went in to get two shakes. The shakes tasted like ice chips, you don't put ice in shakes! I told the employee and she laughed when I said they were bad. We threw the shakes away. Money wasted and horrible service!!!!
They never have anything in stock as far as ice cream
Front door was locked. Manager let me in then locked the door behind. Strange to say the least not to mention I am 100% sure it's against fire code. Other folks from the neighborhood came by and said this is normal.Garbage operation!
They always messed up my orders! They never answer the phone. They are always rude!
Not the same as it used to be. Ice cream was freezer burned and waffle cone was weirdly stale.
Restaurantji Recommends
Enjoyed the donuts and sandwich.
In and out was quick and easy.
Not the same as it used to be. Ice cream was freezer burned and waffle cone was weirdly stale.
Ordered the DIY sundae package (24.99) online for next day store pick up as special treat for daughter and to try and support local businesses. Arrived at drive thru and no order available. Had to come into store to try to work it out - as my young daughter was with me. They didn’t have the stuff in stock to make the sundaes and when I asked to have my credit card refunded (as the store had no problems charging my credit card in advance ?), they said I had to call customer support. I called customer support and they told me the owner of store is responding for refunds. Staff was not helpful and I was there trying to support my local business.
BTW Says 24/7 but it is NOT.