Baskin-Robbins

3310 W Addison St, Chicago
(773) 539-8114

Recent Reviews

Jen Santiago

Asian lady behind the counter poured a large cup of caffeinated coffee and I ordered decaf. I am currently expecting and can not have caffeine especially not a large cup! She told me people make mistakes. No apology. The “manager” was absolutely just as rude and disrespectful. I told her I was pregnant and could not drink caffeine and she gave a rude apology upon leaving in my car I could see the ladies smiling as if some thing was funny about my frustration with being served disrespectfully.

Atmosphere: 1

Food: 1

Service: 1

priscilla camacho

Staff is very rude and inattentive. They not only made my order very disgustingly super watery and big chucks of ice but it was a mess they handed me my drink with coffee dripping and no napkins.

Atmosphere: 1

Food: 1

Service: 1

David Burgert

Step it up kid's, some ppl have to work nights put you phones down and earn that money..

Camille Avery

Made and order and paid for delivery. One of the items was wrong and one of the items didn’t even show up. When I called the staff said there was nothing that they could do. They couldn’t even give a refund.

El Cabo

Whatever flavor you want, I promise the employees won’t know what you’re talking about

Daniela H

I love this location! The staff is always super welcoming and nice, and the service is always fast. Highly recommend

Mary L.

Ordered from here and received mush, let alone the wrong flavor. I've ordered here from the past in person, was treated like nothing, but yet there hmm don't stink. I've given this place 3 times for a chance to possibly prove me wrong. Well I wasn't. Do NOT order from here, I learned my lesson the hard way.

Ralph Gonzo

It's a shame that they now close at 10:30 pm the new staff at night are very childlike been going there for over 20 years they see me walking up and they closed the door.

James Skrenka

Workers very rude and unprofessional. They do not pay attention to the customer and are more interested in talking and laughing with one another than the customers

Sol Uson

The store is Amazing! I love the Halloween decor! I got my yummy scoop of Jamoca almond fudge!

Jason Menker

Besides the delicious treats, i really appreciate every single employee on all shifts. I am always greeted with a smile and a warm welcome. Thanks again everybody keep up the great job!!!

Guadalupe Perez

To the girl that made my banana split at 1:24am on July 12, 2021 give her a raise!!! I was hoping she put the strawberries on the vanilla ice cream and guess what... she did thank you ?? and I didn’t even specify ???

Carlos Castellanos

What can I say open 24/7 not bad on a hot day and swing by and get a nice cold brew..

Rogelio Sanchez

Great service, original order was out, but quick change up by staff to an equally tasty selection.

Rodrigo Rodriguez

Okay service

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