The service is good, I would like a larger selection of food, the prices are satisfactory.
Atmosphere: 4
Food: 3
Service: 4
will r
Placed online order at this location and they said that they did not have the order even though i have the confirmation email. so now I'm out $10. dont go here
and conveniently they dont provide their store number on the email so you can't complain via the survey
Atmosphere: 1
Food: 1
Service: 1
Jafet Melendez
Employees did not want to serve Baskin Robbins ice cream. No where in their website schedule says they don’t serve after 10 pm. I arrived at 10:05 and employees did not want to serve us, claiming they closed their ice cream section. I had to drive to another location 15 minutes out of my way.
Service: 1
Isela Gonzalez
Came to get a Oreo Milkshake and the lady said bask in closed at 10pm- I’ve been here before to get the same thing after 10 and never had an issue. Work on your customer service and stop being lazy
Service: 1
Bonnie Hall
Went to pickup my ice cream order at 9pm, posted hours say closed at 11pm. The doors were locked, looked like they had closed early. I had to go to the drive thru window to get the girls attention to open the doors, so I didn’t waste my money on an order I couldn’t pickup. Then the guy worker made me the wrong ice cream without the toppings I spent extra for.
Atmosphere: 1
Food: 1
Service: 1
susy vc
Food it’s good , but in this location the clients wait for the cashier to finish her conversations with the other guys who work there…..she will take your order but in pauses since she’s busy talking and flirting with the guys …..
Neil Sampson
If you go in after 6pm the workers will tell you they’re “closed” if they don’t want to fill your order. I know work sucks but it’s just ice cream or coffee, at least just scoop some ice cream to the posted hours. Embarrassing
Mateo Ryan
Find ice cream elsewhere. Painstakingly long service in the evening, even when there is no line. Workers act annoyed that they’re there. Milkshake was watery. Double scoop of ice cream was barely one scoop. Ice cream tasted freezer burnt. Cake cone was stale
Desiree Chartrand
It literally is listed that baskin robbins closes at 11pm however at 9:30 the employee is talking about “everything baskin robbins closes at 9” he is absolutely lying
Jennifer Monreal
Terrible service at this baskin/Dunkin’s and there’s always something up at this location, broken machines,there hours are wrong?? It’s not 24/7 despite the door being opened I entered and the employee was tooBusy hanging out with his friends to help us I usually don’t leave reviews but this location is just bad everytime I go.The two young girls who work there r nice but I can’t say that ab the rest of the employees
They put ice in their milkshakes (happened multiple times) and after I said no ice they lied and still put it in. Cheap and stingy management
Angela Drury
Really yummy ice cream and a wide variety of flavors to select from.
Jacqueline Govea
AMAAZINGGG CAKES ☺️☺️☺️???????
Juan Ramirez
Single scoop the size of a hummingbird egg. Then the girl gave me two scoops of freezer burnt ice cream and called it a sundae. I had to ask her to add whipped cream, nuts and a cherry only to find that they were out of strawberry syrup... Worst Ice Cream experience I've ever had... and I'm 65 yrs. Old!!! Sheesh!!!
George Chen
Good location with spacious parking lot. On our visit, late Thursday afternoon, the store wasn't crowded and service was friendly and fairly efficient. However, our server appears to be new (had to ask another colleague for almost everything) and a few things were out of stock. Overall, an average score for ice cream location
The service is good, I would like a larger selection of food, the prices are satisfactory.
Atmosphere: 4
Food: 3
Service: 4
Placed online order at this location and they said that they did not have the order even though i have the confirmation email. so now I'm out $10. dont go here
and conveniently they dont provide their store number on the email so you can't complain via the survey
Atmosphere: 1
Food: 1
Service: 1
Employees did not want to serve Baskin Robbins ice cream. No where in their website schedule says they don’t serve after 10 pm. I arrived at 10:05 and employees did not want to serve us, claiming they closed their ice cream section. I had to drive to another location 15 minutes out of my way.
Service: 1
Came to get a Oreo Milkshake and the lady said bask in closed at 10pm- I’ve been here before to get the same thing after 10 and never had an issue. Work on your customer service and stop being lazy
Service: 1
Went to pickup my ice cream order at 9pm, posted hours say closed at 11pm. The doors were locked, looked like they had closed early. I had to go to the drive thru window to get the girls attention to open the doors, so I didn’t waste my money on an order I couldn’t pickup. Then the guy worker made me the wrong ice cream without the toppings I spent extra for.
Atmosphere: 1
Food: 1
Service: 1
Food it’s good , but in this location the clients wait for the cashier to finish her conversations with the other guys who work there…..she will take your order but in pauses since she’s busy talking and flirting with the guys …..
If you go in after 6pm the workers will tell you they’re “closed” if they don’t want to fill your order. I know work sucks but it’s just ice cream or coffee, at least just scoop some ice cream to the posted hours. Embarrassing
Find ice cream elsewhere. Painstakingly long service in the evening, even when there is no line. Workers act annoyed that they’re there. Milkshake was watery. Double scoop of ice cream was barely one scoop. Ice cream tasted freezer burnt. Cake cone was stale
It literally is listed that baskin robbins closes at 11pm however at 9:30 the employee is talking about “everything baskin robbins closes at 9” he is absolutely lying
Terrible service at this baskin/Dunkin’s and there’s always something up at this location, broken machines,there hours are wrong?? It’s not 24/7 despite the door being opened I entered and the employee was tooBusy hanging out with his friends to help us I usually don’t leave reviews but this location is just bad everytime I go.The two young girls who work there r nice but I can’t say that ab the rest of the employees
Restaurantji Recommends
They put ice in their milkshakes (happened multiple times) and after I said no ice they lied and still put it in. Cheap and stingy management
Really yummy ice cream and a wide variety of flavors to select from.
AMAAZINGGG CAKES ☺️☺️☺️???????
Single scoop the size of a hummingbird egg. Then the girl gave me two scoops of freezer burnt ice cream and called it a sundae. I had to ask her to add whipped cream, nuts and a cherry only to find that they were out of strawberry syrup... Worst Ice Cream experience I've ever had... and I'm 65 yrs. Old!!! Sheesh!!!
Good location with spacious parking lot. On our visit, late Thursday afternoon, the store wasn't crowded and service was friendly and fairly efficient. However, our server appears to be new (had to ask another colleague for almost everything) and a few things were out of stock. Overall, an average score for ice cream location
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