Burger Federation

Very rude. Come in to idea and she says dont you see the black screens?! You cant see you cant order?! Only grab and go. Um I've never been here. How would I know.

Service: 1

Great Burger through and through!
Rise & Shine Burger
The egg and burger were cooked perfectly. Bacon was flavorful and crisp. Amazing Buns!

I’ve personally been on a smash burger binge lately. This was definitely a nice change up.

A bit pricy but what do you expect from an airport!

Atmosphere: 3

Food: 4

Service: 4

Will not return and do not recommend. Food was ok, albeit a little pricey. Ordered food in takeout containers for a flight, sat down with the food in the seating area, and was immediately excused for not ordering dine-in. I did not see a sign indicating seating was for full dine-in customers only. I suppose we could have ordered dine-in and then immediately asked for to-go boxes if we knew extra friction was required to eat the food we paid for at the place we paid for it.

Atmosphere: 3

Food: 3

Service: 1

We sat down there was a (black) lady sitting at the next table 10 minutes went by i ask her has she talked to you she said no it been 25 minutes breakfast is about over . I left the table with my Son still there she came got his order for drinks by no saying nothing to the other lady .as I was coming back to my table I seen her ask did she talk to u she said no just wasted ½hour no breakfast i was like.when returning to the table there was 3 (white) loud woman she ask the 3 directly 3 times r u ready not saying nothing to us.Then my Son let me know breakfast if over .....not really worried about that but then when I asked her again I have a question about the meal she like wait ✋🏾 then back to the next table mind we was still there way before those lady's. SHE WAS SO RUDE AND WE ASK 4 THE TICKET 4 THE ONE DRINK SHE GAVE TO MY SON SHE CAME BACK .....Very Rude I bought your drink. Was it not like 🤔 she did us any favors we wanted to pay and move on. Never waste time there again she picks and chooses who she helps .everything was very pricey and no pride in they job DON'T WASTE YOUR TIME OR MONEY AND ONLY ONE SERVICE IS THE RESTAURANT FAULT TOO . 19$ just a burger no fries 😕

Service at the go counter was rude, the hot downs overcooked, leathery, and the bun was old and stale. Will not return.

Atmosphere: 5

Food: 1

Service: 1

Burger and salad had nice flavor... until I had a bite with something ridiculously spicy. Like burn your mouth for hours numb and I like spicy food. The burger wasn't supposed to be spicy but rather sweet and savory!

While waiting for my order a woman named dee who was a server started to scream at me for sitting in an empty chair. There were like 10 seats open. I told her no one explained take out vs sitting to dine in and that I had tipped anyways for my take out. She wouldn't stop even after I told her I'd leave once I got my food and I asked her 3 times to stop

Atmosphere: 5

Food: 3

Service: 1

The staff was arguing loudly behind the bar making ordering or existing at the bar anything other than a poor experience on 2/19/26 0200

I should have read reviews before stopping. Rude service and low quality terrible food. Literally turned the college football playoff game off because people wanted to stop and watch standing on the edge of the hallway. Despite the fact that some customers, like me, bought food and wanted to watch the game, they turned it off. They weren’t even busy. They don’t understand customer service or how to bring customers in. Avoid this place.

Atmosphere: 1

Food: 1

Service: 1

Ordered to-go but was not allowed to sit. Staff had difficulty explaining the policy.

Atmosphere: 3

Food: 2

Service: 1

The cashier should not be allowed to interact with the public. Her whole demeanor was aggressive and rude before we even had an opportunity to order. She certainly should not be the face of the company. She is definitely a surefire way for the restaurant to lose money. We took our money to another deserving restaurant.

Atmosphere: 1

Service: 1

Awful service

Service: 1

Not sure how the food is. Sat at the bar for 20 minutes and never encountered a single staff member. Decided to leave.

Atmosphere: 2

Service: 1

Would not recommend. After my family with an infant walked across the entire airport to our next gate, we learned there were hardly any options for sit down eating in our concourse so we walked all the way to this concourse and found this burger place. There were no available seats but I saw the seat yourself sign so I figured join the line of people ordering at the counter and if a seat opens we will sit after. A spot opened up before we got our food but I had the buzzer waiting for my order. The bartender comes over and sees the buzzer and asks if he can get us anything, I politely tell him no thank you, we already ordered. He was very rude back (on Christmas Eve of all days) and snapped back saying that he does table service and that is why the lady at the counter asked if I was ordering to go or dining in. I told him I was never asked that question (maybe because no seats were available when I was ordering). He lashed back again saying whatever its fine and then quickly left. My food got called and at this point I see it is in to go boxes but had no idea beforehand. I looked around and finally saw a small sign not at eye level that said to go orders only off to the side and above the ordering counter. Since the seating area says seat yourself in a much bigger easier to see sign, I dont think people are looking elsewhere to see that there is another sign. At some point while eating I did hear the lady at the counter ask someone if they were dining in or ordering to go but it wasnt to every customer. Something needs to change to be more efficient because it is clear that others have had similar experiences. Another guy brought his to go order over and sat to eat and the bartender again came over to ask if he could get him anything but he seemed to be much more respectful and less annoyed speaking with him about the table service. The food as others have mentioned was very subpar. Also to note, one of the employees grabbed some bags of candy and then went to the front of the line while I was ordering and clearly was trying to slide in and pay for them. I only realized he was an employee when I saw his shirt but it was very off putting as he was very much in my personal space and blocking the card reader when I needed to pay. If he wanted to cut the line he probably should have gone behind the counter as it just looks unprofessional to see someone go to the front when there is a line of people waiting to order and pay. This place could use some work on the customer service/professional aspect.

Atmosphere: 1

Food: 2

Service: 1

Twas edible & came out quickly… but it was probably the most low grade mid ass burger I’ve ever had. It’s unfortunately the only food outside of starbucks in this terminal. Fries tasted like they were frozen for a little too long and had so much salt yet still bland?

Atmosphere: 2

Food: 2

Service: 2

Honestly I was very disappointed in this place. I'm gluten-free and on the menu it says they have gluten-free buns with a upcharge but they said they didnt have them anymore. The food was mid and expensive for what you get. The dining area wasnt the best either. The best part was the lady who took my order and i honestly had no idea what she was saying a few times

Atmosphere: 1

Food: 1

Service: 3