Burger King

151 E Randolph St, Chicago
(312) 526-3064

Recent Reviews

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Shabbir Chandabhai

Love their onion rings & impossible burger

Dietary restrictions: Meat is not halal

Kid-friendliness: Yes available

Wheelchair accessibility: ADA accessible

Atmosphere: 5

Food: 5

Service: 5

Daniel Lozano

I GOT WHAT I PAID FOR ! And quick I just think it was a bit over priced but i expected that . order 1 Texas whopper and a medium fry

Atmosphere: 5

Food: 5

Service: 4

Carlos Ayaucan

Yesterday December 28, 2024, I made a purchase of a hamburger (Royal Cristy chicken) and they gave me an order that did not correspond to me, I was already driving home, returning from work at dawn, it was my breakfast, so arriving home I was in doubt whether to return and returned again to give me my order that I made the payment.
The manager Maria Cruz or Mari Cruz, was exalted in an inappropriate way with me, in front of me she called the attention to her employee, who as a leader of an international franchise should not have acted that way, she yelled at me asking for my receipt, I showed her through the app the receipt because at no time they gave me a physical receipt, I showed her my bank movement that they discounted me, and still she told me that this order was not registered in the cash register.
I told her to calm down, because at no time did I yell at her, she told me then I am not going to give you anything and she went backwards, behaving like a child, she is a lady past 50 years old.
In the end she didn't give me anything, I went back to the place to get my order, and in the end they didn't give me anything, I left empty handed.
As a store manager it is your responsibility to solve the problems with the customer, I do not recommend them, lousy service, I am contacting customer service and they do not want to answer me or give me a solution, they scammed me with an order that is not, and it was my breakfast, I work in the early morning.

So how many people will have answered that lady. Burgerking I demand my refund!
I share the photos that it is not a lie!

Yesterday, December 28, 2024, I made a purchase of a hamburger (Royal Cristy chicken) and they gave me an order that did not correspond to me, I was already driving home, returning from work at dawn, it was my breakfast, for What arrived at my house was in doubt whether to return and I returned again to give me my order that I made the payment.
The manager María Cruz or Mari Cruz, got angry with me in an inappropriate way, in front of me she called her employee's attention, which as the leader of an international franchise should not have acted that way, she yelled at me asking for my receipt, I showed him the receipt through the app because at no time did they give me a physical receipt, I showed him my bank transaction that they deducted from me, and he still told me that this order was not registered at the cashier.
I told her to calm down, because at no point did I yell at her, she told me then I'm not going to give you anything and she went back, behaving like a girl, she is a lady over 50 years old.
In the end, they didn't give me anything, I went back to the place to get my order, which is what it is, and in the end they didn't give me anything, I left empty-handed.
As a store manager it is your responsibility to solve problems with the customer, I do not recommend them, terrible service, I am contacting customer service and they do not want to respond or give me a solution, they scammed me with an order that is not, and it was my breakfast, early morning work.

That's how many people that lady must have answered. Burgerking I demand my refund!
I share the photos, which is not a lie!

Atmosphere: 1

Food: 1

Service: 1

Алекс Забудський

Fuck it, you'll find this shitty Burger King. I searched for 10 minutes and nothing

NiFood

Bad service, bad food, the most expensive burger king I have ever seen, I don't recommend it, and the workers are a disaster

Atmosphere: 1

Food: 1

Service: 1

Detriana Stephens

$20 for a medium meal ?????? I thought the guy charged me for two but really that’s the price for one meal. Is that correct or are they scamming people ???? I thought maybe because it’s in the train station that it’s an up charge but even then subway and sabaro don’t share the same outrageous prices ? something isn’t right

Armand

Me and my Girlfriend ordered online and PAID. We arrive at the location and all the employees are inside. I told them we had ordered and they rudely say they are closed and offer 0 help. They decided to close early for nothing. We arrived well within operation hours. Avoid at all costs.

Atmosphere: 1

Food: 1

Service: 1

Douglas Hoppe

No refills on drinks? That's insane. They'll charge you $2 for a tiny drink that costs them less than a nickle to produce and not refill the cup. The cup costs more than the soda to serve, and they won't put another 3 cents worth of drink in it for you.

Atmosphere: 3

Food: 4

Service: 1

Brandy Nicole

The prices here are outrageous. Literally double the price and half as good as other locations. I would stop for coffee or orange juice only for them to almost double the price overnight. Somehow I feel they are just scamming. I'm reporting them. When that girl told me $4.30 for a small OJ, I snatch my money and walked out. Never is it that serious when I can go to Mariano's down the street and get a half gallon for that same price. They also only post the most expensive menu items. I hope they go out of business ASAP

Atmosphere: 1

Food: 1

Service: 1

Karen Y L

Cashiers were nice and got the food fast.
This location is in the pedway. The easiest way to get there is taking the Metra entrance on Michigan and Randolph.
On the BK app, the address is 151 N Michigan.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Whopper

Bigboss “YungEchelon” Ynsbandzo

Can’t find it

Atmosphere: 1

Food: 1

Service: 1

Bruno Pedrotti

Didn’t find the place.

Leonardo Chacin

Is very good!!

Atmosphere: 5

Food: 5

Service: 5

Jesus

Can’t find it

Jackie Rose

I’d rate 4.8

Atmosphere: 4

Food: 4

Service: 4

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