Tea at Christmas time in the Palm Court is a magical experience. The decor, the harp music, and the patrons wearing their finst combine to create the ambiance.
Sally
We come for the ambience but the food and service are average, not commensurate with the price.
William
For some people, this is a "must-do" holiday experience. However, considering the price ($86 base price for finger sandwiches, tea, and water) is excessive, despite the highly holiday-decorated surroundings. Each woman in our group ordered a glass of wine or champagne. Our individual bills, with a 20% tip, came to $135. I've had the experience three years in a row now and feel I've "done" it and want to move on. Add to that, driving downtown, paying for parking, and driving home, the total time for me was six + hours! I loved meeting my friends there and we had a good time, but to do it every year?? We have fun wherever we are. If you can afford it, it's worth giving it a try - and then you can say you've done it. It's not that special for this price!
mary
We love this place, best experience yet! Everyone who works there is amazing especially host Tyler and Azmir.
Kristine
Amazing as always. Such a delight! We always enjoy coming to the afternoon tea at the Palm Court!
Michelle
Overall Holiday Tea at The Palm Court, inside the Drake Hotel, was a lovely experience. We so enjoyed the atmosphere! The tea, the tray of finger sandwiches and desserts, the addition of a harp player and Christmas carolers all added to the warm, festive feeling. The only thing that I would recommend is improving the quality of the food that is being served, some of the items seems stale and for the price I think that should not be the case. Service was good.
Bill
It is with regret that I have to give a poor review, but I feel that I should under what seemed a minor issue.... We unfortunately had service that was not even close to the usual standard we experience at The Palm Court. Service has always been attentive and top notch, unfortunately not this Sunday. I have been having afternoon tea at the Drake for over 30 years, I remember when you could walk in on a rainy afternoon during the week, and have tea and read a book, so I'm not unfamiliar with The Drake's Afternoon Tea.... Normally, offers of more sandwiches and cakes are make, and the hot water flows freely, not in our situation on Sunday.... We also had three separate parties at our table, but the bill came as one, and this was a very real issue with our server. If this is a policy about not splitting checks, than explain it apologetically. I am sorry to write this, but I suppose if nothing is said, and issue may never be resolved.... The Drake is usually a wonderful experience, but not on this particular day. I ended up going to my room and having a pot of tea, and some gingerbread, just to put another "tea" experience on my day. A nice one....
Debra
It's been a wonderful tradition every year to go during the holidays and it never disappoints!
jules
Ambience was wonderful, love the harp player. Service was awesome, they refill the tea often. Food...dessert and sandwiches were okay. Scones and tea were good! Overall great experience!
Christie
1st time for Holiday Tea and will def be back. Beautiful in every way. Delicious food with a number of seasonal/holiday items. We were unable to finish everything so we were able to take it home. Excellent selection of teas as well as Christmas themed cocktails. The ambiance was lovely; a harpist, the fountain, and winter decor that felt like Narnia. Service was impeccable and so attentive. There is a time limit however we never felt rushed and were encouraged to relax and enjoy. We saw singles, families, couples, friends, and generations of women. It was a wonderful, memorable, way to start the holiday season. It was my daughter's bday and our server brought out a cake with a candle, so thoughtful.
We had a great experience as we do every year. Although I was a little taken back this year that our server kept telling us we were gonna be charged if we wanted more than one serving
Jessalyn
A beautiful space for afternoon tea, delicious teas and sandwiches/desserts to enjoy throughout the afternoon. A great place for a family tradition. We love it here and love coming back for the holiday tea!
Marko
Very loud environment for a tea, it was difficult to hear the 4 people I was sitting at the table with. The pastry presentation was cute, but the taste was underwhelming. Our favorite parts were the look of the room and the harpist.
Brianne
I had a fantastic time at their afternoon tea. Because I had indicated it was my birthday in the reservation, both hostesses immediately said "happy birthday." They gave me a little paper cake on a stick so any staff that came to the table also said "happy birthday." It really made the experience feel very special. The tea itself was lovely. The selections of food were delicious. It was a great treat.
janice
It's always a beautiful experience at Palm Court. Brought my almost 13 year old granddaughters and they really loved the ambiance but one is a bit picky so had some trouble with the food. Not Palm Court's fault, just wished we could have ordered off a small kids menu. That being said, it is high tea, after all, and nothing compares to the one here. Grandma (me) had a great time and ate everything. Love the harpist. So elegant and even got to see the Christmas tree. They take great care of you here and it's such an amazing experience!!
Tea at Christmas time in the Palm Court is a magical experience. The decor, the harp music, and the patrons wearing their finst combine to create the ambiance.
We come for the ambience but the food and service are average, not commensurate with the price.
For some people, this is a "must-do" holiday experience. However, considering the price ($86 base price for finger sandwiches, tea, and water) is excessive, despite the highly holiday-decorated surroundings. Each woman in our group ordered a glass of wine or champagne. Our individual bills, with a 20% tip, came to $135. I've had the experience three years in a row now and feel I've "done" it and want to move on. Add to that, driving downtown, paying for parking, and driving home, the total time for me was six + hours! I loved meeting my friends there and we had a good time, but to do it every year?? We have fun wherever we are. If you can afford it, it's worth giving it a try - and then you can say you've done it. It's not that special for this price!
We love this place, best experience yet! Everyone who works there is amazing especially host Tyler and Azmir.
Amazing as always. Such a delight! We always enjoy coming to the afternoon tea at the Palm Court!
Overall Holiday Tea at The Palm Court, inside the Drake Hotel, was a lovely experience. We so enjoyed the atmosphere! The tea, the tray of finger sandwiches and desserts, the addition of a harp player and Christmas carolers all added to the warm, festive feeling. The only thing that I would recommend is improving the quality of the food that is being served, some of the items seems stale and for the price I think that should not be the case. Service was good.
It is with regret that I have to give a poor review, but I feel that I should under what seemed a minor issue.... We unfortunately had service that was not even close to the usual standard we experience at The Palm Court. Service has always been attentive and top notch, unfortunately not this Sunday. I have been having afternoon tea at the Drake for over 30 years, I remember when you could walk in on a rainy afternoon during the week, and have tea and read a book, so I'm not unfamiliar with The Drake's Afternoon Tea.... Normally, offers of more sandwiches and cakes are make, and the hot water flows freely, not in our situation on Sunday.... We also had three separate parties at our table, but the bill came as one, and this was a very real issue with our server. If this is a policy about not splitting checks, than explain it apologetically. I am sorry to write this, but I suppose if nothing is said, and issue may never be resolved.... The Drake is usually a wonderful experience, but not on this particular day. I ended up going to my room and having a pot of tea, and some gingerbread, just to put another "tea" experience on my day. A nice one....
It's been a wonderful tradition every year to go during the holidays and it never disappoints!
Ambience was wonderful, love the harp player. Service was awesome, they refill the tea often. Food...dessert and sandwiches were okay. Scones and tea were good! Overall great experience!
1st time for Holiday Tea and will def be back. Beautiful in every way. Delicious food with a number of seasonal/holiday items. We were unable to finish everything so we were able to take it home. Excellent selection of teas as well as Christmas themed cocktails. The ambiance was lovely; a harpist, the fountain, and winter decor that felt like Narnia. Service was impeccable and so attentive. There is a time limit however we never felt rushed and were encouraged to relax and enjoy. We saw singles, families, couples, friends, and generations of women. It was a wonderful, memorable, way to start the holiday season. It was my daughter's bday and our server brought out a cake with a candle, so thoughtful.
Restaurantji Recommends
We had a great experience as we do every year. Although I was a little taken back this year that our server kept telling us we were gonna be charged if we wanted more than one serving
A beautiful space for afternoon tea, delicious teas and sandwiches/desserts to enjoy throughout the afternoon. A great place for a family tradition. We love it here and love coming back for the holiday tea!
Very loud environment for a tea, it was difficult to hear the 4 people I was sitting at the table with. The pastry presentation was cute, but the taste was underwhelming. Our favorite parts were the look of the room and the harpist.
I had a fantastic time at their afternoon tea. Because I had indicated it was my birthday in the reservation, both hostesses immediately said "happy birthday." They gave me a little paper cake on a stick so any staff that came to the table also said "happy birthday." It really made the experience feel very special. The tea itself was lovely. The selections of food were delicious. It was a great treat.
It's always a beautiful experience at Palm Court. Brought my almost 13 year old granddaughters and they really loved the ambiance but one is a bit picky so had some trouble with the food. Not Palm Court's fault, just wished we could have ordered off a small kids menu. That being said, it is high tea, after all, and nothing compares to the one here. Grandma (me) had a great time and ate everything. Love the harpist. So elegant and even got to see the Christmas tree. They take great care of you here and it's such an amazing experience!!
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