Went to a wedding last night at the Imperial. The good was great and the staff was excellent!
Atmosphere: 5
Food: 5
Service: 5
Michel Lind
Very good har gow and kway teow. They even found some water spinach (kangkong) even though it wasn't on the menu. The turnip cake has great texture but a bit bland (suburb Minghin's was the opposite, too crumbly) and sadly the crispy pork belly had skin that's too thick and some parts were too salty, but that was the only dish I would avoid next time
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Dim Sum
Sidharta Salim
Foods are superb, the waiters quite friendly
Atmosphere: 4
Food: 5
Service: 5
Claire Barnwell
Friendly staff and clean interior. Dim sum was ordinary. Nothing particularly stood out.
Atmosphere: 4
Food: 3
Service: 3
Ha Caonima
There is no air conditioning and the manager is unwilling to turn it on. The weather outside is over 90 degrees! Really thumbs up for you! The waiter's service was very good. I just complained that the manager was reluctant to turn on the air conditioner!
Atmosphere: 1
Food: 3
Service: 5
anita m
Let me preface this by saying this is my experience thus far and that the situation has potential to turn around. I am giving the business a chance to fix the issues I am bringing up and if they do I will update my review accordingly. Beware of this place if you want to plan a wedding here!
I have booked Imperial for my wedding coming up next month, October. I do not live in Chicago but I grew up here. My entire family is here and is helping me with my wedding plans. Since the beginning of the year until now, I have made 3 to 4 trips back here to plan, secure and make arrangements. I’ve sat down with Elaine, the restaurant manager, more than two times now, in person to go over details. We have confirmed the same information each time- regarding set up times, how many people it would take to book the entire restaurant. Now, a month before the wedding she is saying we cannot come to set up til 5pm (when my WEDDING BEGINS) and that it will partially still be open to the public! This is absolutely unacceptable. You cannot tell a bride a month away that they suddenly cannot have time to set up and that they will have to share the space to the public. I have yet had a chance to discuss these issues because Elaine is “too busy” each time I call. Supposedly she is free tomorrow, so we will see what she has to say about this mess. I am not above switching my venue to another place that would like to take my $$$. If the owner would like to reach out to me, you have my #, just ask Elaine. I also sent a message on their website, but no word back. I am not happy. Stay tuned.
Atmosphere: 1
Food: 1
Service: 1
Bill Wang
A traditional banquet hall-style dim sum restaurant with efficient service and comforting dim sum options. I particularly enjoyed the beef tripe, steamed rice rolls, dumplings, and rice noodles.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dim Sum
Rhonda Wong-Calace
Food has always been consistently very good. Ample space and attentive service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dim Sum
Bare Bear
Food was pretty low quality compared to other dim sum restaurants I’ve been to. Also they charged me $72 when total was supposed to be $70. I had a feeling they were shady so I took a photo of my receipt, good thing too. Be careful when dining here everyone!
Atmosphere: 1
Food: 1
Service: 1
Joslene Manalansan
I wish I didn’t have to write this review but our experience was not great. I made a reservation for a room for 30 people a month in advance, I even called 2 hours ahead of my arrival and placed the full order for our party so that we didn’t have to wait too long.
Upon arrival, the room they set up for us was not presentable. We all fixed our own chairs and table settings. We all arrived promptly at 5:00pm as reserved. My party had to wait 1 hour and 15 minutes for our food to start arriving, which means our food started arriving at 6:15. My guests started leaving at 6:30 for prior arrangements, which was SO embarrassing.
Note that the food started arriving at 6:15pm, we then had to wait for the remainder of the food for the next hour. At this time on a Thursday evening this restaurant only had about 3-5 other full tables.
Best Peking Duck in US! I’ve been keep searching best Peking duck for years and finally found it.
Atmosphere: 5
Food: 5
Service: 5
Robert Kuhn
Food was bland at best. Even the classical dim sum dishes were underwhelming here. Besides, some ingredients were not fresh and you could taste it.
Eric He
DO NOT COME!!
Severe food safety issue: rotted food, suspicious pork part, shrimp shell in dumplings, see picture!
The front desk won’t solve the problem at all, trying to kick me out of the store while I was complaining. No manager showed up or anyone in charge, they said “we are busy if you are done just leave”
Atmosphere: 1
Food: 2
Service: 1
Crazi3s
Everything else was fine but I don't know why the salt and pepper white eel costed $140 and the waiter didn't even tell us about it. The eel was more expensive than everything else we ordered added up and it took so long for them to prepare that we had to pack it up and take it home because we were finished eating everything else.
Atmosphere: 2
Food: 2
Service: 2
Sisi B
The roast duck is a surprise. I love all the dishes, except chestnut cake.
Went to a wedding last night at the Imperial. The good was great and the staff was excellent!
Atmosphere: 5
Food: 5
Service: 5
Very good har gow and kway teow. They even found some water spinach (kangkong) even though it wasn't on the menu. The turnip cake has great texture but a bit bland (suburb Minghin's was the opposite, too crumbly) and sadly the crispy pork belly had skin that's too thick and some parts were too salty, but that was the only dish I would avoid next time
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Dim Sum
Foods are superb, the waiters quite friendly
Atmosphere: 4
Food: 5
Service: 5
Friendly staff and clean interior. Dim sum was ordinary. Nothing particularly stood out.
Atmosphere: 4
Food: 3
Service: 3
There is no air conditioning and the manager is unwilling to turn it on. The weather outside is over 90 degrees! Really thumbs up for you! The waiter's service was very good. I just complained that the manager was reluctant to turn on the air conditioner!
Atmosphere: 1
Food: 3
Service: 5
Let me preface this by saying this is my experience thus far and that the situation has potential to turn around. I am giving the business a chance to fix the issues I am bringing up and if they do I will update my review accordingly. Beware of this place if you want to plan a wedding here!
I have booked Imperial for my wedding coming up next month, October. I do not live in Chicago but I grew up here. My entire family is here and is helping me with my wedding plans. Since the beginning of the year until now, I have made 3 to 4 trips back here to plan, secure and make arrangements. I’ve sat down with Elaine, the restaurant manager, more than two times now, in person to go over details. We have confirmed the same information each time- regarding set up times, how many people it would take to book the entire restaurant. Now, a month before the wedding she is saying we cannot come to set up til 5pm (when my WEDDING BEGINS) and that it will partially still be open to the public! This is absolutely unacceptable. You cannot tell a bride a month away that they suddenly cannot have time to set up and that they will have to share the space to the public. I have yet had a chance to discuss these issues because Elaine is “too busy” each time I call. Supposedly she is free tomorrow, so we will see what she has to say about this mess. I am not above switching my venue to another place that would like to take my $$$. If the owner would like to reach out to me, you have my #, just ask Elaine. I also sent a message on their website, but no word back. I am not happy. Stay tuned.
Atmosphere: 1
Food: 1
Service: 1
A traditional banquet hall-style dim sum restaurant with efficient service and comforting dim sum options. I particularly enjoyed the beef tripe, steamed rice rolls, dumplings, and rice noodles.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dim Sum
Food has always been consistently very good. Ample space and attentive service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dim Sum
Food was pretty low quality compared to other dim sum restaurants I’ve been to. Also they charged me $72 when total was supposed to be $70. I had a feeling they were shady so I took a photo of my receipt, good thing too. Be careful when dining here everyone!
Atmosphere: 1
Food: 1
Service: 1
I wish I didn’t have to write this review but our experience was not great. I made a reservation for a room for 30 people a month in advance, I even called 2 hours ahead of my arrival and placed the full order for our party so that we didn’t have to wait too long.
Upon arrival, the room they set up for us was not presentable. We all fixed our own chairs and table settings. We all arrived promptly at 5:00pm as reserved. My party had to wait 1 hour and 15 minutes for our food to start arriving, which means our food started arriving at 6:15. My guests started leaving at 6:30 for prior arrangements, which was SO embarrassing.
Note that the food started arriving at 6:15pm, we then had to wait for the remainder of the food for the next hour. At this time on a Thursday evening this restaurant only had about 3-5 other full tables.
I will not be recommending or returning.
Restaurantji Recommends
Best Peking Duck in US!
I’ve been keep searching best Peking duck for years and finally found it.
Atmosphere: 5
Food: 5
Service: 5
Food was bland at best. Even the classical dim sum dishes were underwhelming here. Besides, some ingredients were not fresh and you could taste it.
DO NOT COME!!
Severe food safety issue: rotted food, suspicious pork part, shrimp shell in dumplings, see picture!
The front desk won’t solve the problem at all, trying to kick me out of the store while I was complaining. No manager showed up or anyone in charge, they said “we are busy if you are done just leave”
Atmosphere: 1
Food: 2
Service: 1
Everything else was fine but I don't know why the salt and pepper white eel costed $140 and the waiter didn't even tell us about it. The eel was more expensive than everything else we ordered added up and it took so long for them to prepare that we had to pack it up and take it home because we were finished eating everything else.
Atmosphere: 2
Food: 2
Service: 2
The roast duck is a surprise. I love all the dishes, except chestnut cake.
Atmosphere: 5
Food: 5
Service: 5
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