Some time ago I used to consume this paleteria, today I went to ask the lady a question and she answered rudely, hatefully, I think the poor thing didn't do well today.
Service: 1
Mikey Torres
This place is my fav Paleteria, The snacks are great, The shop is clean and The staff is respectful. I Been visiting For years and My family and I never had an issue.
Atmosphere: 5
Food: 5
Service: 5
Beckett Brandt
I loved the setup and the service. Would recommend. Scrumptious.
Atmosphere: 5
Food: 5
Service: 5
Christopher Johnson
Best costumer service it's the best establishment. Don't go to an ice cream shop, go here
JMK_The_Wanderer
Great dinner! We ordered Capellini Fra Diavolo and Pasta Lorenzo. Both dishes were super delicious, and generous portions loaded with plump juicy shrimp. Service was fast and servers attentive, despite being there on a busy Friday night. Five stars all the way.
Alejandro Ramirez
Yogurt is disgusting, id go to literally any other michoacana
theberardis
Just an excellent, old school italian restaurant. Service is excellent, prices are reasonable. Decor is fun and old school but not extravagant in any manner. Get the escarole appetizer, get any of the eggplant dishes on the menu, and get the pasta with meatballs. The meatballs are to die for.
Lila P
Went on a team dinner with a group of my colleagues. While there the food was fine. However on the way out the owner inexplicably was rude and aggressive toward me. Completely ruined the experience.
FredS2008
An oldie but goodie. La Scarola is a classic red sauce Italian restaurant. The service is solid with great attention to special allergy requests. My favorite statement regarding side pasta...whatever the chef wants! Very large meals so we three of us shared two meals. Extensive bar options and authentic cannoli for dessert.
NSTRIPS
The most obnoxious and rude reservations personnel I have ever encountered so far. Despite the fact that we are in the 21st Century they still insist on phone reservations. However they do not respond (10 calls at different hours), they also do not respond to E-mails. On my final attempt after many rings, this afternoon I got someone that said: We can only take you after 9:30 PM, I tried politely to ask about other times in other days, but he simply hang up... Talk about arrogance.... Not even in the Michelin places I have been too all over the world they treat customers this way. Imagine their customer service once at the table ... There are plenty of other very fine places to enjoy in Chicago, surely with a much friendlier atmosphere and no doubt with great food ,,, to remember the experience... We are going to one such place tonight!!
My mother and I dined here for Mother's Day 2023. We were seated quickly and noticed the restaurant was very full. Nice menu and a lot of variety. We had a tough time deciding on our entrees as everything sounded delicious! We shared the burrata salad which was fantastic. The tomatoes were ripe and the cheese was flavorful. For our meals she had the eggplant parmesan and I had the risotto primavera. I really enjoyed the garlic flavors in the food. The portions were large. We shared the tiramisu cake for dessert which was more than enough for two people. The value is good, especially for Chicago. We both had leftovers to take home so for the price I think it was great. I enjoyed the meal and overall I think it was an exceptional evening. Bathroom was small with one stall and a little unkept. Was not a huge deal though.
Jim2344
Last night two of us dined at this wonderful restaurant. This is what great Italian food should be like. Rigatoni Madeira is off the charts! We also enjoyed the Chicken Parmesan. For dessert we had the tiramisu. This is a true Chicago style restaurant that you would love if you love Italian food!
TriciaM1096
Amazing food in a cozy “packed” restaurant. Luis was so attentive and make great suggestions so we split the dishes. We had the chicken Parmesan and a pasta dish with seafood and INCREDIBLE Vodka sauce! I would love to take a large pot of it home with me. Great bread to start, good selection of wines, bar is tiny but efficient and friendly bartenders. It is hard to get a reservation (and you need to call) but we’ll worth it!
Alexander
Very friendly customer service, fantastic quality food.
Tim S
This is a must do restaurant in the city of Chicago. Food is authentic and of the highest quality. We eat here on a regular basis and are never disappointed. Service is top notch by all staff. Definitely recommend reservations to ensure you get a table. Stop by Richards on your way for a drink with some great people.
Some time ago I used to consume this paleteria, today I went to ask the lady a question and she answered rudely, hatefully, I think the poor thing didn't do well today.
Service: 1
This place is my fav Paleteria, The snacks are great, The shop is clean and The staff is respectful. I Been visiting For years and My family and I never had an issue.
Atmosphere: 5
Food: 5
Service: 5
I loved the setup and the service. Would recommend. Scrumptious.
Atmosphere: 5
Food: 5
Service: 5
Best costumer service it's the best establishment. Don't go to an ice cream shop, go here
Great dinner! We ordered Capellini Fra Diavolo and Pasta Lorenzo. Both dishes were super delicious, and generous portions loaded with plump juicy shrimp. Service was fast and servers attentive, despite being there on a busy Friday night. Five stars all the way.
Yogurt is disgusting, id go to literally any other michoacana
Just an excellent, old school italian restaurant. Service is excellent, prices are reasonable. Decor is fun and old school but not extravagant in any manner. Get the escarole appetizer, get any of the eggplant dishes on the menu, and get the pasta with meatballs. The meatballs are to die for.
Went on a team dinner with a group of my colleagues. While there the food was fine. However on the way out the owner inexplicably was rude and aggressive toward me. Completely ruined the experience.
An oldie but goodie. La Scarola is a classic red sauce Italian restaurant. The service is solid with great attention to special allergy requests. My favorite statement regarding side pasta...whatever the chef wants! Very large meals so we three of us shared two meals. Extensive bar options and authentic cannoli for dessert.
The most obnoxious and rude reservations personnel I have ever encountered so far. Despite the fact that we are in the 21st Century they still insist on phone reservations. However they do not respond (10 calls at different hours), they also do not respond to E-mails. On my final attempt after many rings, this afternoon I got someone that said: We can only take you after 9:30 PM, I tried politely to ask about other times in other days, but he simply hang up... Talk about arrogance.... Not even in the Michelin places I have been too all over the world they treat customers this way. Imagine their customer service once at the table ... There are plenty of other very fine places to enjoy in Chicago, surely with a much friendlier atmosphere and no doubt with great food ,,, to remember the experience... We are going to one such place tonight!!
Restaurantji Recommends
My mother and I dined here for Mother's Day 2023. We were seated quickly and noticed the restaurant was very full. Nice menu and a lot of variety. We had a tough time deciding on our entrees as everything sounded delicious! We shared the burrata salad which was fantastic. The tomatoes were ripe and the cheese was flavorful. For our meals she had the eggplant parmesan and I had the risotto primavera. I really enjoyed the garlic flavors in the food. The portions were large. We shared the tiramisu cake for dessert which was more than enough for two people. The value is good, especially for Chicago. We both had leftovers to take home so for the price I think it was great. I enjoyed the meal and overall I think it was an exceptional evening. Bathroom was small with one stall and a little unkept. Was not a huge deal though.
Last night two of us dined at this wonderful restaurant. This is what great Italian food should be like. Rigatoni Madeira is off the charts! We also enjoyed the Chicken Parmesan. For dessert we had the tiramisu. This is a true Chicago style restaurant that you would love if you love Italian food!
Amazing food in a cozy “packed” restaurant. Luis was so attentive and make great suggestions so we split the dishes. We had the chicken Parmesan and a pasta dish with seafood and INCREDIBLE Vodka sauce! I would love to take a large pot of it home with me. Great bread to start, good selection of wines, bar is tiny but efficient and friendly bartenders. It is hard to get a reservation (and you need to call) but we’ll worth it!
Very friendly customer service, fantastic quality food.
This is a must do restaurant in the city of Chicago. Food is authentic and of the highest quality. We eat here on a regular basis and are never disappointed. Service is top notch by all staff. Definitely recommend reservations to ensure you get a table. Stop by Richards on your way for a drink with some great people.
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