This would have three at most however it does not because of the subpar staff working there. Not only do the other reviews confirm how much of the staff has poor customer service abilities but in one experience of mine, I went to order lunch and as my order was being taken the staff member that took my order was sticking her fingers inside her mouth, which is a bad look for the staffs regard for hygiene. I ended up throwing the food out because now I couldn’t trust the employees hygiene, and I needed up buying lunch elsewhere. The only reason this doesn’t get a one star is because the food does not taste much differently that other chick fil A’s I’ve been to.
Saran Singh
They refused to let my mother order at the cashier and were very rude about it. I would understand if it was busy, but this was at 3PM on a Saturday with no line and hardly anybody else in the restaurant.
Atmosphere: 1
Food: 3
Service: 1
Kais Mwakalobo
Nice variety of sauces on the side.
Vasin Jagadeeswaran
they are so rude especially one of the bigger ladies she is so rude like we PAY for you to do this. there no reason you should treat customers this way this is not someone you guys should hire. you wait 30 mins for them to tell you they don’t have it, they don’t call out your name but expect you to know it’s your order
Atmosphere: 1
Food: 1
Service: 1
Thea Sanchez
When I tell you the staff is rude, they’re RUDE. No kindness to even say my pleasure or you’re welcome when I say thank you. Rude with other customers and glaring at them instead of simply being nice & helpful, when they ask for sauce missing out their bags. I even saw them call out a drink & the girl was just looking on the cup for her name to be sure & the snarky staff said “Well, is it yours??” Write the name & it would have been a clean transaction, sheesh. This crew tonight needs a COMPLETE refreshers course on customer service. Another location would be a better option smh
Atmosphere: 1
Food: 5
Service: 1
Brenda Perez
these people never give cfa sauce like do your job maybe?
Atmosphere: 3
Food: 5
Service: 1
Mhmoud Khattab
The front staff here is rude and needs to be addressed
Service: 1
Rahi Diyora
I wish I can give this restaurant a zero stars. The lady on the front desk was so rude and wasn't replying to my questions. The service was too slow and annoyed by the customers. Never coming back here until they change the staff
The people behind the counter are disrespectful beyond. It’s appalling and shameful for an establishment to have these employees running the place. They need to be reviewed.
Atmosphere: 1
Food: 2
Service: 1
Jovannah Garcia
The workers at this establishment are extremely rude and always have an attitude for no reason. Don't come here.
Atmosphere: 1
Food: 3
Service: 1
Eloise Wei
I kept having the worst experience in this Chic flia. Honestly if it were not located within UIC I won’t consider it at all. The old lady named Vanessa is extremely rude and kept ignoring customers. She literally stopped taking orders for like 15 minutes in the heat of lunch order lines. Please be a little professional.
Atmosphere: 1
Food: 3
Service: 1
Marisol Delgado
Every time I get chick-fil-a here, the workers taking my orders are rude. Theres been one instance where I've had a worker be nice to me & ive been at UIC for 3 years. I ordered through the self checkout machine in order to avoid getting attitudes. I got home & my order was missing things & my coffee was SO bitter & I can't get a refund bcs i'm already home.
Atmosphere: 1
Food: 4
Service: 1
matthew donovan
Hahahaha you can’t be serious with this staff that works here, c’mon
don’t pmo bro
This would have three at most however it does not because of the subpar staff working there. Not only do the other reviews confirm how much of the staff has poor customer service abilities but in one experience of mine, I went to order lunch and as my order was being taken the staff member that took my order was sticking her fingers inside her mouth, which is a bad look for the staffs regard for hygiene. I ended up throwing the food out because now I couldn’t trust the employees hygiene, and I needed up buying lunch elsewhere. The only reason this doesn’t get a one star is because the food does not taste much differently that other chick fil A’s I’ve been to.
They refused to let my mother order at the cashier and were very rude about it. I would understand if it was busy, but this was at 3PM on a Saturday with no line and hardly anybody else in the restaurant.
Atmosphere: 1
Food: 3
Service: 1
Nice variety of sauces on the side.
they are so rude especially one of the bigger ladies she is so rude like we PAY for you to do this. there no reason you should treat customers this way this is not someone you guys should hire. you wait 30 mins for them to tell you they don’t have it, they don’t call out your name but expect you to know it’s your order
Atmosphere: 1
Food: 1
Service: 1
When I tell you the staff is rude, they’re RUDE. No kindness to even say my pleasure or you’re welcome when I say thank you. Rude with other customers and glaring at them instead of simply being nice & helpful, when they ask for sauce missing out their bags. I even saw them call out a drink & the girl was just looking on the cup for her name to be sure & the snarky staff said “Well, is it yours??” Write the name & it would have been a clean transaction, sheesh. This crew tonight needs a COMPLETE refreshers course on customer service. Another location would be a better option smh
Atmosphere: 1
Food: 5
Service: 1
these people never give cfa sauce like do your job maybe?
Atmosphere: 3
Food: 5
Service: 1
The front staff here is rude and needs to be addressed
Service: 1
I wish I can give this restaurant a zero stars. The lady on the front desk was so rude and wasn't replying to my questions. The service was too slow and annoyed by the customers. Never coming back here until they change the staff
I hope they fire these rude employees
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
The people behind the counter are disrespectful beyond. It’s appalling and shameful for an establishment to have these employees running the place. They need to be reviewed.
Atmosphere: 1
Food: 2
Service: 1
The workers at this establishment are extremely rude and always have an attitude for no reason. Don't come here.
Atmosphere: 1
Food: 3
Service: 1
I kept having the worst experience in this Chic flia. Honestly if it were not located within UIC I won’t consider it at all. The old lady named Vanessa is extremely rude and kept ignoring customers. She literally stopped taking orders for like 15 minutes in the heat of lunch order lines. Please be a little professional.
Atmosphere: 1
Food: 3
Service: 1
Every time I get chick-fil-a here, the workers taking my orders are rude. Theres been one instance where I've had a worker be nice to me & ive been at UIC for 3 years. I ordered through the self checkout machine in order to avoid getting attitudes. I got home & my order was missing things & my coffee was SO bitter & I can't get a refund bcs i'm already home.
Atmosphere: 1
Food: 4
Service: 1
Hahahaha you can’t be serious with this staff that works here, c’mon
Atmosphere: 1
Food: 1
Service: 1
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