Chick-fil-A
30 E Chicago Ave, Chicago
(312) 266-8888
Recent Reviews
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Foods alright. They didn’t give us part of our order, AND there was a creep inside cornering women within the store AND outside of it. I don’t understand why a creep was allowed inside the restaurant, whilst clearly harassing the WOMEN within the restaurant. If the staff can’t protect their CUSTOMERS, or even properly serve each individual customer , and GIVE WHAT THE PAID FOR, then they clearly need to find work elsewhere. This is very disappointing, and frustrating. My sister and aunt could’ve been put in danger as well by the creep. They left out things they wanted to order, because they did not feel safe within the premises of the building. Do better.
Atmosphere: 1
Food: 1
Service: 1
POOR CUSTOMER SERVICE !!!!!!
I ordered a #2 and a tortilla soup. When I received my order, there was a deluxe sandwich, tortilla soup but no fries. I reported it to the manager just to be told to get back in line, re order and pay the difference. I’ve already waited 10 mins, are you sure I asked. I ended up back in line for another 5 mins.
The cashier was just as rude as the manager; so I requested my money back. This is the first time I’ve ever received poor customer service at a Chick Fil A; I will not be returning to this location. I attempted to reason multiple times to no avail.
The cashier took my order wrong and somehow I was inconvenienced while attempting to seek resolve. Make it make sense.
Atmosphere: 3
Food: 1
Service: 1
I love this place, so clean and yummy
Atmosphere: 5
Food: 5
Service: 5
Very good
Atmosphere: 5
Food: 5
Service: 5
Tasty food. The Chick-fil-A Sauce is really really tasty. Correct Service.
Atmosphere: 4
Food: 4
Service: 4
Crystal what is one of the most unpleasant workers I have ever dealt with my entire life, she was extremely rude to multiple customers, including myself, and I am embarrassed to say I support her at this establishment.
chips 🍟🤌🏻🤌🏻
Atmosphere: 5
Food: 5
Service: 5
Lesly and Gaby made my day with their extra professional service and friendliness. Thank you ladies. Will definitely come back again.
Atmosphere: 5
Food: 5
Service: 5
I would not recommend this location if you are on a time crunch. No matter if you order in advance or in person, be prepared to wait 25 minutes for any item. There have been times I’ve ordered one biscuit in advance and had to wait 30 minutes for it to be done. There is no since of urgency but as we all know, the food taste good so they will never close
Atmosphere: 2
Food: 3
Service: 1
Cool place but customer service was terrible and fried were burnt. Shame one chic fil a for letting this place slip out its 5 star customer service.
Atmosphere: 5
Food: 3
Service: 1
Restaurantji Recommends
Quick service and great flavor! My go-to spot for a fast meal.
Atmosphere: 4
Food: 4
Service: 4
It's a really good place to get a lot of different chicken style sandwiches, however it's definitely too salty with some of the sandwiches like the Spicy chicken. The customer service is fantastic and friendly which is a plus.
Atmosphere: 4
Food: 4
Service: 5
FOOD is fresh. Everytime.
The wait was over 10 mins and no one seemed to be in a hurry or cared that the wait was long. Manager seemed distracted and gossiping with the staff
Atmosphere: 3
Food: 4
Service: 3
I ordered for dine in yet I never received my order and had to queue up for the cashier register then told to queue up for delivery/order pick-up line and ask for my order that was supposed to just be dropped on my table the number of which was on the order receipt.
Atmosphere: 1
Food: 3
Service: 1
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