Chick-fil-A

122 S Michigan Ave, Chicago
(312) 360-1644

Recent Reviews

Sort by
Adam Frost

So mid. I got 8 nuggets and fries, it took at least 25 minutes not mentioning the time it sat as a mobile pickup. Everything went a mile an hour. I can see the nuggets on the chute when I walk in. It was finally bagged and bumped 15 mins later. And then it just sat there for 10 minutes. Meanwhile I’m hanging with the 15 other takeout orders in this tightly wound crowd. Several critiques of that. Name callouts were too quiet for such a large goup, and a lot of the DoorDash/Uber Eats type orders required a photo of the food. Rather than have a team member hold the food for 30 seconds while they get out there phone, take a photo, and stow their phone, get a nice little table to set it on and go back to bagging the crowds worth of orders. And my biggest qualm, I literally didn’t get a cherry on top of my shake. I can’t believe I didn’t notice. Such a shame.

Atmosphere: 4

Food: 5

Service: 3

Michael Frost

20 minute wait for a simple mobile order.

Service: 1

Sirisha Krishna

On the positive side, the cashier was very friendly, and the atmosphere was pleasant and welcoming. However, the food was below average this time. I ordered a spicy chicken sandwich with no pickles, but it came with pickles, and the chicken had an off-putting, old smell. That said, the bread was fresh and tasty, and I appreciated the classic idea of their waffle fries. Overall, it was an average experience—great service and atmosphere, but the food quality needs improvement.

Atmosphere: 4

Food: 1

Service: 4

Samuel Feldmann

Could you refund my bus ticket or fix your hours on the maps

Atmosphere: 1

Food: 1

Service: 1

Alex Z

Awful. Dirty. No washroom access without the code.

Code is 090123 - if you need to use it, unless they change it often.

Atmosphere: 1

Food: 1

Service: 1

Love me Hate me

Is it over rated maybe these chicken sandwiches aren't all that anymore I guess I remember when Popeyes came with the chicken sandwiches I ate one and immediately got another one I can say that the macaroni is very good than other places

roman

They are NOT prepared for breakfast this morning. Took way too long (15 MINUTES for three simple food items) and made too many mistakes prior to finally getting my order. They had a new-seeming person, which was part of the issue.

Atmosphere: 4

Food: 3

Service: 2

Alison Tizzano

Bathrooms closed for customers, never have seen that a a Chic-Fil-A!!!! Bad for customers and poor customer service. No Thank you or My Pleasure. What a disappointment.

Atmosphere: 1

Service: 1

Сергей Черняков

Very bad service and bad food taste

Atmosphere: 1

Food: 2

Service: 1

Paris Offord

This location is always nice, clean, and friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Chicken Biscuit

Jeronimo Alvarez

My food was cold and they gave me the wrong sandwich.

Atmosphere: 1

Food: 1

Service: 1

Shannon Henckel

Always awesome ? ?

Atmosphere: 5

Food: 5

Service: 5

Dean Waters

Worst Chick Fil A! Service was terrible. Ordered a chicken biscuit and 10 minutes later they tell me they have no more biscuits.

Don’t waste your time at this location.

Atmosphere: 1

Food: 1

Service: 1

Xu Rex

I wait for 80 mins for “fast food” here and they did not serve me right with correct food at the first time. What the hell bro

Atmosphere: 1

Food: 3

Service: 1

Denes Palfi

Good food for good price

Atmosphere: 4

Food: 4

Service: 4

Loading...