Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 7561 S Cicero Ave, Chicago, Illinois, 60652, US
Telephone: (773) 581-8054
Price range: $
Rating: 2

$ • Mexican, Fast Food

Hours:
7561 S Cicero Ave, Chicago
(773) 581-8054

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill is a popular destination that consistently delivers generous portions. The staff is friendly and accommodating, always willing to prepare food to order. The servings are substantial, with a focus on quality and freshness, but there are some concerns. The rice, beans, and meat are usually cooked properly, and the food tastes great when hot. However, there have been multiple reports of meat running out before it is replenished, which affects the overall experience. Customers have noted that the food should be hot and fresh, not just warm.

The location is willing to go the extra mile, offering a full scoop and a taste of new menu items without attitude. While the staff is nice and customer service is generally good, there are issues with food temperature and freshness, particularly with the chips, which are often stale. Customers have expressed frustration when asking for fresh chips, as they are said to be made only in the morning.

Despite these challenges, this location is considered one of the better ones. However, there are still complaints about missing toppings and insufficient protein portions, which leave some customers feeling shortchanged. Chipotle as a whole faces criticism, but this location remains a favorite among many, even with the long lines and busy lunch hours.