Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
7561 S Cicero Ave, Chicago
(773) 581-8054
About Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews
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Today my children and I decided to go their for lunch. They were so excited because it would be their first time trying Chipotle! We ordered our food and took it home, I opened up my burrito bowl and just as I was about to bite into lettuce unnoticed something black. Turns out there was a caterpillar � in my food. I have never been so disgusted in my life. I immediately took back my food and the manager was nice enough to give me a full refund. She even offered to make us fresh...read full review
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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Chipotle Mexican Grill is a popular destination that consistently delivers generous portions. The staff is friendly and accommodating, always willing to prepare food to order. The servings are substantial, with a focus on quality and freshness, but there are some concerns. The rice, beans, and meat are usually cooked properly, and the food tastes great when hot. However, there have been multiple reports of meat running out before it is replenished, which affects the overall experience. Customers have noted that the food should be hot and fresh, not just warm.
The location is willing to go the extra mile, offering a full scoop and a taste of new menu items without attitude. While the staff is nice and customer service is generally good, there are issues with food temperature and freshness, particularly with the chips, which are often stale. Customers have expressed frustration when asking for fresh chips, as they are said to be made only in the morning.
Despite these challenges, this location is considered one of the better ones. However, there are still complaints about missing toppings and insufficient protein portions, which leave some customers feeling shortchanged. Chipotle as a whole faces criticism, but this location remains a favorite among many, even with the long lines and busy lunch hours.