Chipotle Mexican Grill

1027 W Addison St, Chicago
(872) 206-3389

Recent Reviews

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Sean Dickson

Got a $15 burrito bowl delivered. It had less than one ounce of chicken (measured on a kitchen scale).

Food: 1

Kayla Stewart

There was this woman with a sky tattoo on her arm, and it was blue, wearing glasses. She was incredibly rude and had an obvious anger problem. She blew up and tried to argue with me because I politely asked if someone else could help me with my bowl, since she had thrown everything on it herself. This happened in front of the customer behind me and her managers. They really need to address her behavior or consider letting her go. No one should feel unwelcome or like a burden, especially when I was being nice and respectful.

Atmosphere: 1

Food: 1

Service: 1

Sarah Yoerger

The employees deliberately ignore anyone waiting to pick up an order even if no one is in the regular line and 10+ people are waiting for pick up. They won’t respond to anyone politely asking for help and avoid eye contact and walk away from customers picking up after other customers pay at the register. They have no problem instantly coming over and screaming at anyone who touches the bags, though.

I’ve waited upwards of 30 minutes past my specified pick up time at this location even though my food was ready because they were ignoring me and so many customers ahead of me.

I wouldn’t have left a bad review for just this but my burrito also wasn’t even halfway wrapped in tinfoil and was just loose in the bag, and also wasn’t even wrapped closed so it was just a flat mess of rice going everywhere. Which is a pretty typical experience for this location.

Atmosphere: 1

Food: 1

Service: 1

Douglas Hagen

I just got the smallest burrito I’ve ever seen. It’s a joke. $13 for 4 bites. This place should be ashamed that they are sending out orders like this, especially with all the bad press about the small portions.

Atmosphere: 1

Food: 1

Service: 1

Seh Merchclub

Stop stealing money from cancelled orders that you know you did not make! Bad bad business!

Service: 1

Valencia

The burrito bowl I received was completely different from what I ordered. Yes, it looked just like this when I opened it, sloppily made. Since they don’t take calls, I couldn’t figure out if I could reorder what I originally wanted. I won’t be doing delivery from here again.

Food: 1

Jack Van Dusen

servings are a joke and very inconsistent. my bowl was half pico de gallo with like six pieces of meat, and i ordered in store. chipotle on belmont is much more consistent and worth the additional 10 min walk. 0 stars

Atmosphere: 1

Food: 1

Service: 1

Phillip Knoll

Stingy portions and disinterested staff. Just because this is in a busy area doesn't mean you don't have to try, folks! Avoid if you can. Last resort if you are starving on a game day.

Atmosphere: 3

Food: 2

Service: 1

Andrey Poole

Everything was fresh and hot. The service was great too. I love chipotle and the variety to eat. The fact that you can create what you are craving is the best part.

Jocelyn Hernandez

Great, efficient team! Wonderful bowl!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Burrito Bowl

Katie Kow

It’s been a while since I’ve eaten at a Chipotle, if this experience is indicative of the quality these days I wouldn’t eat here again. The rice was uncooked, I had an onion skin (instead of fajita veggies) and the guacamole was brown. In addition my online order was ready 20 minutes after the pick up time.

Atmosphere: 2

Food: 2

Service: 2

IJ Jerome

Always come to this location because the service is very exceptional even when they are slammed. This location has become like family and Vanessa and Benny are always smiling and extremely helpful if I have an issue with pickup. Thank you guys!

Atmosphere: 5

Food: 5

Service: 5

Denis Milchev

Guac portions are ridiculously small

Atmosphere: 2

Food: 2

Service: 1

Hannah Fowler

The chips are so bland at this location

Atmosphere: 5

Food: 3

Service: 5

K T

Cheeto, Julian and Antonio were all great went in 10 mins before closing and they all had great customer service and smiles to light up the place. Thank you !!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Burrito Bowl

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