Chipotle Mexican Grill
8 E Madison St, Chicago
(312) 629-3662
Recent Reviews
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Guy was literally pissing on the floor and the workers didn't bat an eye. Spent 15 minutes filling online orders while we waited at the counter before serving us
Atmosphere: 1
Service: 1
Chipotle is a quick and simple place to grab a meal. The food is decent, with options like burritos, bowls, and tacos that you can customize to your liking. While it’s not anything special, it’s a good choice when you need something fast and filling. The ingredients are fresh, and the flavors are okay. It’s not an amazing experience, but it’s solid for a quick bite. Perfect when you’re in a rush and want something reliable. 🇺🇸
Atmosphere: 2
Food: 3
Service: 3
i ordered extra steak and extra tortillas and my bowl is basically empty and i didn’t get ANY of my extra item….for $14 this was HORRIBLE service
Atmosphere: 1
Food: 3
Service: 1
My order was completely messed up, missing several things and the ingredients that were included were small portions. Basically just rice and lettuce. They didn’t include guacamole, beans, salad dressing n barely added a hand ful of chicken. I reached out to them and there automated app did nothing to help. The quality of the food has become much worse too.
Atmosphere: 1
Food: 1
Service: 1
On 1/9/2025 I got good poisoning from this location. I had my half steak and half chicken bowl at 2:30pm and by 5pm I was very sick. (Both ends) I had not eaten anything else that day so there's no chance that it was from something else.
Food: 1
Very disappointed with the food barely put any like you have trained employees to give less for almost 11 bucks really!!! I went to another location same thing wow! And news says your going up good luck!
Atmosphere: 4
Food: 1
Service: 4
Good food and good customet support. The food was good and all the restaurant team was nice with us. The “bad part” if I can say in this way was the environment (not clear, and some “mess” in tables). I hope the guys had a chance to put everything in place.
Atmosphere: 3
Food: 5
Service: 5
The slowest and messiest chipotle I’ve ever been in. They were out of both types of beans as well as corn.
Atmosphere: 1
Food: 1
Service: 1
Bathroom code is 3874
Good interaction with the costumer
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food is delicious, the place a little dirty. It's a place to eat quickly and leave.
Atmosphere: 1
Food: 5
Service: 4
The food was undercooked at this location. The atmosphere was sloppy and dirty. I had to ask for a table to be cleaned. I felt disappointed by the service the workers put into my food. That in itself was done sloppy. I'm highly disappointed in that location on michigan and Wabash. I will definitely continue to go to the one on jackson Blvd right across from barnes and noble.
Atmosphere: 1
Food: 1
Service: 3
Food is good, but the atmosphere went to hell when an army of teenagers showed up and ordered no food!
I also had to ask them to clean a table so I could eat.
Atmosphere: 3
Food: 5
Service: 3
Pretty good food. Not sure why the ratings are so low. The staff can be more friendly and smile, they look really miserable which puts off the vibe
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Bean Bowl of Rice and Beans
Unfortunately I can only eat plain rice, no cilantro. The employee seemed unsure when I asked for plain white so I stated I can't have cilantro. She did get the rice but she reused the scoop spoon from the regular white rice, so introducing cilantro to the non-cilantro rice.
Please make sure staff knows that to prevent cross contamination you should use a new spoon.
No it's not that it tastes like soap, but it does taste and smell suprisignly horrific to me. I can smell wet cilantro from 10 feet away and can taste 1 fleck in a pile of rice. I wish I didn't have this problem.
Still enjoy going here, never really have issues, not overly busy when I for a later lunch.
Edit: will reach out to contact. Today asked for plain white, same person said no. I did see them just dump a plain to make it with cilantro so okay, but I saw plain brown available. Asked for plain brown and was told no. So after waiting 10 min in lunch line I had to leave and go eat elsewhere.
Atmosphere: 4
Food: 5
Service: 3
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