Chipotle Mexican Grill
1611 N Western Ave, Chicago
(872) 327-9007
Recent Reviews
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I showed up at the restaurant, the girl at the service was bilingual and answered me only in English. When she saw what we were eating, we took soda from the fountain, we paid for the refil, and when we got the soda from the refil, she said no because she was going to wash the machine and do it. He did it in a mocking tone, I responded because it was not the way to serve him and I left very upset.
Atmosphere: 1
Food: 3
Service: 1
Food is always pretty good, staff is always friendly! There’s just always an item missing, wether it’s a tortilla or a side of something one thing is always not there :(
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Burrito Bowl
It’s took way too long for delivery and the food is cold
Atmosphere: 1
Food: 1
Service: 1
Parking: It's in a mini mall
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Bowl, Burrito, Burrito Bowl
I liked Chipotle today ?, I went in knowing I had to use the bathroom and asked for the code, ?, I didn't like one of the bathroom's but there were one bathroom that I were able to use before eating, ?, I ordered a bowl with chicken ?, Pico de Gallo, lettuce ?, cheese,
Pinto beans ?, brown rice, and corn, I didn't remember the sour cream, but nonetheless it were good ??, and I enjoyed a lemonade with my order. There's napkins and forks available for use.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Bowl, Guacamole
Favorite chipotle in the city! The team was super nice especially Arianna !
Atmosphere: 5
Food: 5
Service: 5
Rice is never cooked right. I get the same thing every time and it’s always a different price. The store has serious issues with consistency.
Atmosphere: 1
Food: 1
Service: 1
It’s one thing to mess up my order. It’s another to never answer the phone to correct it. I get the same thing every time and it’s always a different price. The store is so inconsistent.
Atmosphere: 1
Food: 1
Service: 1
The workers in this location are racist they make fun of customers plus the rice is never cooked properly- The rice taste like you are chewing on
Atmosphere: 1
Food: 1
Service: 1
Because the business is in a busy area, the stableshiment is a little dirty.
Front counter personnel are more interested in talking to coworkers than giving a friendly service.
Parking: It's hard to get parking at night. Place too busy with deliveries & next door business make customers on the chipotle parking lot.
Wheelchair accessibility: They do have wheelchair access.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Guacamole, Burrito, Chips
Restaurantji Recommends
Just delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bowl, Guacamole, High Protein Bowl
Extremely long service, we have been waiting for an order for more than 30 minutes. Employees do not tell how much to expect. The same person works for delivery as for people service.
Atmosphere: 1
Food: 1
Service: 1
The female workers are extremely rude these new generation employees needs to be trained more in customer service. They are skimpy with the ingredients and the rice needs to be cooked longer I will not spend any more of my money in this establishment Chipotle needs to do better !
Atmosphere: 3
Food: 3
Service: 1
give these people a raise. especially ms girl with the glasses who is always at the beginning of the assembly line. she is the best I love seeing her.
Atmosphere: 5
Food: 5
Service: 5
Food is good but the Chipotlane sucks. It takes 10x longer than it would just to go in the store. Seems counterintuitive considering you order ahead but they don’t start the order until you get there.
Atmosphere: 2
Food: 5
Service: 1
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