Chipotle Mexican Grill

1611 N Western Ave, Chicago
(872) 327-9007

Recent Reviews

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Tetiana

Very friendly and attentive staff.
Highly competent professionals who always greet you with a smile and work efficiently and professionally.
A pleasant atmosphere and a high level of service šŸ¤āœØ

Atmosphere: 5

Food: 5

Service: 5

Reed Zhang

Been here many times, the meat portion is usually decent but you will feel scammed if you order guac.
Edit: They used to undercook the rice sometimes but things have gotten much better here, especially the service and portions compared to other Chipotles.

Atmosphere: 4

Food: 4

Service: 4

Dominick Cole

The best service I’ve experienced.
I’ll be thrilled to come back in.

Food: 5

Service: 5

Maisie Grella

The food is never an issue, but there’s one employee at this location that has served me over six times in the past year and has had the most disgusting attitude towards all the customers that I’ve seen. I had come in today to get a bowl and she was giving me serious sass when it came to what i was putting on my bowl. didn’t even let me finish my order and put the top on the bowl and proceeded to walk away when I wasn’t done ordering. and it has been like this every single time she has served me at this location. highly dissatisfied with the service.

Atmosphere: 2

Food: 3

Service: 1

Charlie Galik

Poor catering customer service.

Service: 1

Eduardo

There has been multiple occasions where rice is really undercooked and hard and ruins the whole bowl. Customer service sucks.

Food: 1

Service: 1

Kat

This is my favorite chipotle in the city. They always give good portions. The cashier is such a friendly guy. Place is always clean and food is always fresh. Only issues I've had here was with delivery sometimes. But so far, issues seem resolved. Their mild sala (Pico de gallo) is the best.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Build Your Own Burrito Bowl

Atiya R

I always come back to this location and get a burrito bowl w/ rice, pinto beans, double corn, fajitas, pico, both salsas, sour cream, lettuce, & small side of queso, sometimes a side tortilla. They always make me big bowls when I ask for double scoops but also do good on portions when I need half or less for when I need a smaller/ā€œhealthierā€ bowl. Friendly staff and seating is usually clean. This is one of the busier locations I’ve been to so during peak hours it may be harder to find a more preferred seat if dining in.

Atmosphere: 5

Food: 5

Service: 5

Ma Ribel

It wasn't busy but none of the tables were serviced, the garbage cans overflowing, no one seemed to care.

Atmosphere: 1

Food: 1

Service: 1

Anthony Ponzi

Yo what is wrong with you guys. Literally ordered double chicken and NO CHICKEN AT ALL. The lettuce was also not chopped this is insane

Food: 1

Michael Kim

This is the best chipotle. They give you largest amount of food for when asking for extra everything on online orders. Chipotle on Damen is garbage

Food: 5

Service: 5

Rosamaria Torres

I really wish google would provide a negative star review because I really dislike that I even have to leave any stars at all. Let me start off by saying that when you walk into this location it smells of cat piss, there used to be a carpet in between doors and yes they took it out but the fact that the smell is still there tells me they never clean out there. Then there is only one person working the front during dinner and everyone is just standing around watching. The person who is taking care of the customers clearly has an attitude. The fact that I go in there and spend $50 dollars and still can’t get what I ask for is very frustrating. I asked for a side of hot salsa on the side because when I ask for it on my bowl it’s always too much. The girl clearly heard me when I said can I please get a side of hot and tells me yes and still proceeds to not give it to. The distribution on my bowl is weird like why did I ask for corn and the girl proceeds to put it in one corner is that something new that Chipotle is doing because isn’t supposed be to be distributed evenly though the entire bowl. I don’t understand coming from someone who actually worked at Chipotle. Yes I worked at Chipotle so I know what’s expected when working there. I walked away sure that she was going to put it in the bag while I go to pay for the food and yet I get home and there isn’t any salsa in my bad. How upsetting. Then I had a free drink as a part of my rewards almost walked away before I noticed the gentleman at the register didn’t give me a cup. What is with these people? Can we not hear? Or is just common sense not common anymore? How frustrating!!!! 😔😤😔

Atmosphere: 1

Food: 1

Service: 1

Mohamed Anwar Lamrhazli

All good šŸ‘

Atmosphere: 4

Food: 4

Service: 4

Daniel D

My roommate comes here several times a week so it must be doing something right. I've been in a couple times and it seems like a normal Chipotle to me, idk where all the 1-stars are coming from. If you're in the area and want Chipotle, this is defintely one of them.

Atmosphere: 3

Food: 4

Service: 3

go oo

They did me good last two times I went whoever the guys that work the 6-7pm shift doing they thang . Keep doing good showing the customer Love iykyk. They ain’t just put my burrito together anyway they actually did it good shoutout them 🚦🚦

Atmosphere: 5

Food: 5

Service: 5

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