Chipotle Mexican Grill

233 W Lake St, Chicago
(312) 263-6230

Recent Reviews

Mix Bag Content MBC

This Mexican Bowl Place is just Great….. the taste and quality is always up to the mark. Love Eating this?

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Mandingo Garcia

I was in an out I was surprised the guy rolled up my burrito ? ??

Atmosphere: 5

Food: 5

Service: 5

Emily Christensen

This is the best chipotle I have ever had.

Atmosphere: 5

Food: 5

Service: 5

George Vlahopoulos

There are better Chipotle options nearby. All around bad service. I went today and was given the smallest, cold burrito.There was 1 person on the line, and she put my tortilla/rice/meat together and let it sit on the counter while she helped 3 other customers, then came back for my salsa after it was cold. Asked for 1/2 scoop salsa and got full. The burrito itself was like half size.Update: I had already tried the Contact Us link below. I was connected with a live agent who never responded after asking what the problem was.

Atmosphere: 3

Food: 1

Service: 1

Chris Trudeau

It's Chipotle, you know what to expect. Don't come here during the workweek during lunch time, you'll be waiting in line for a long long time. Recommend ordering ahead of time, and give yourself some extra time from the pickup time.

Atmosphere: 4

Food: 5

Service: 3

Nicole Russell

Joselyn was a lifesaver and helped us accomodate a catering order that was inside the 24 hour window they usually require. Her customer service was off the charts!!! So refreshing.

Atmosphere: 5

Food: 5

Service: 5

n8 likesmath

Long line for the smallest scoop of chicken I've ever seen in my life, cheated worse than they cheat you at subway

Skyler Watnem

Don't order online. They have 1 person doing all the online orders and you'll watch people come in and order their food and leave before you ever get yours. Ordered ahead 45 minutes and still waited 20+ minutes after arriving to get lunch. Then my order was messed up.

Atmosphere: 2

Food: 3

Service: 2

Jessica Cosentino

Keep getting cold food even dining in, not just this location

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Burrito Bowl

lauren lee

Someone dropped a cigarette bid into my bowl, it was disgusting and will be contacting

Atmosphere: 1

Food: 1

Service: 1

Tim M

Super stale chips, food was cold, meat was all fatty

Caitlin Body

Very busy during lunch hour but was able to get in and out pretty fast considering the long line.

Atmosphere: 4

Food: 4

Service: 4

Maryam El

They never get the order right. My order was TWICE stolen and was told - sorry but not sorry you should have been here when it was ready - the second time I was actually there, it was ONE HOUR LATE - had to leave for a meeting and came back again (it wasn’t there, of course)

Chase

Food is consistently cooked well. That’s all I can ask for

Chris D.

The food is fine; it's a Chipotle. The staff is friendly, although they seem to be either slow or understaffed. I'll give the staff the benefit of the doubt and blame the latter. DO NOT PLACE ONLINE ORDERS HERE. They are always at least 10 minutes late on getting food out. Yesterday, my online order was not ready 30 MINUTES after the scheduled time. When you're operating a business in the Loop during the work week, where customers have set schedules, 30 minutes behind schedule is inexcusable.

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