URINE SMELLING WATER GLASSES!! This location has disappointed many times in the past compared to the original location, but this last visit was absolutely disgusting. First, they served a glass of water with something white stuck to the inside of the glass. I mentioned it to the waitress and she apologized and went to get me a new one. The problem was the next glass of water they put down in front of me.
It smelled like straight urine!
I asked my friend to smell it also for a second opinion, and they smelled the same thing. It strongly reeked of urine!!
I walked the glass over to our waitress and she smelled the same thing, and said she would tell the manager.
Surprisingly, the manager NEVER bothered to come to our table! I actually walked up to the front to speak to him and he never came out. Just absolutely disgusting and seems to reflect the poor standards that would create an environment where you can actually manage to deliver food to the table of customers that is clearly a health violation.
No acknowledgment or apology from management. They took $2.80 off of our bill to resolve the issue that they actually served a customer urine stenched water… which was second glass of dirty water they served me.
Unbelievably gross experience and management doesn’t seem to care. Shameful.
Atmosphere: 1
Food: 1
Service: 1
Megan Hammond
I regret to make this review but I have had the worst day of my life after a night with this pizza. My partner and I had the pepperoni ricotta pizza last night with the meatball appetizer. We have been using the bathroom ALL DAY today following. We didn’t eat much else prior to the pizza and meatballs, so we both know that this could be the only thing causing this. I am quite disappointed as this isn’t the first time we’ve eaten here, but it seems as if the quality has gone down. We will not be returning.
Food: 1
Service: 5
Andy McClurg
I came here eight months ago and very much enjoyed my pie, so I was very disappointed when I returned to unrecognizable quality. The crust, which I remembered being alluringly crispy, was damp and soggy. I cannot recommend the Arugula Tomato, which was smothered in arugula and eclipsed the other flavors. It was filling, as I'd expect from the price that jumped by around $10, but I felt gross afterward.
Atmosphere: 3
Food: 2
Service: 4
Jade Quinn
Good pizza but delivery was over an hour late to go a distance of fifteen minutes. It arrived completely cold.
Allison Walker
Really good pizza and caesar salad. Pleasantly clean restrooms. I will come again.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
Carlos Rodriguez
Very good pizza. They are big and thin. Excellent attention
Atmosphere: 5
Food: 5
Service: 5
Robert Sinclair
Really good thin crust pizza ?
Louis Hernandez
Pizza was very good. I wish the crust would have been a little less flimsy.
Atmosphere: 5
Food: 4
Service: 3
Kevan Ventura
This is a solid pizza restaurant on Southport. Great for a family with young kids but also fun for older friends to get together. They have ample outdoor seating on the sidewalk in nice weather and inside is a cool atmosphere. The pizza comes fast and is delicious.
the pizza had great toppings and was the perfect thin crust, although it was a little too over cooked. I’ll give it a second chance for sure!
Atmosphere: 5
Food: 3
Service: 5
Jasmine Wallsmith
Great neighborhood spot for dinner. The pepperoni and whipped ricotta pizza was delish. Lots of outdoor seating and good drink selection. Perfect for a summer evening.
Kid-friendliness: They had a high hair ready to go and even gave us a little sippy cup with water for our one year old.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Katie Andert
Great patio with decent happy hour offerings, but service was mediocre at best. Pizza was ok, but nothing special- you could get better pizza down the street at D'Agostino's. I most likely won't be back. (And as far as Neopolitan style goes- they'd be better off not advertising themselves as such.)
Atmosphere: 3
Food: 2
Service: 2
Cesar Perez II
The black and white is one of the best pizzas in the city.
Consistent quality and a helpful staff. Loads of options for the more discerning palette and a decent selection of beers, cocktails, NA and soft drinks.
Atmosphere: 4
Food: 5
Service: 4
Craig
I really wanted to like the pizza, but there are definitely better neoplitan-style pizzas elsewhere. The meatballs were good, though. Service was just OK.
URINE SMELLING WATER GLASSES!! This location has disappointed many times in the past compared to the original location, but this last visit was absolutely disgusting. First, they served a glass of water with something white stuck to the inside of the glass. I mentioned it to the waitress and she apologized and went to get me a new one. The problem was the next glass of water they put down in front of me.
It smelled like straight urine!
I asked my friend to smell it also for a second opinion, and they smelled the same thing. It strongly reeked of urine!!
I walked the glass over to our waitress and she smelled the same thing, and said she would tell the manager.
Surprisingly, the manager NEVER bothered to come to our table! I actually walked up to the front to speak to him and he never came out. Just absolutely disgusting and seems to reflect the poor standards that would create an environment where you can actually manage to deliver food to the table of customers that is clearly a health violation.
No acknowledgment or apology from management. They took $2.80 off of our bill to resolve the issue that they actually served a customer urine stenched water… which was second glass of dirty water they served me.
Unbelievably gross experience and management doesn’t seem to care. Shameful.
Atmosphere: 1
Food: 1
Service: 1
I regret to make this review but I have had the worst day of my life after a night with this pizza. My partner and I had the pepperoni ricotta pizza last night with the meatball appetizer. We have been using the bathroom ALL DAY today following. We didn’t eat much else prior to the pizza and meatballs, so we both know that this could be the only thing causing this. I am quite disappointed as this isn’t the first time we’ve eaten here, but it seems as if the quality has gone down. We will not be returning.
Food: 1
Service: 5
I came here eight months ago and very much enjoyed my pie, so I was very disappointed when I returned to unrecognizable quality. The crust, which I remembered being alluringly crispy, was damp and soggy. I cannot recommend the Arugula Tomato, which was smothered in arugula and eclipsed the other flavors. It was filling, as I'd expect from the price that jumped by around $10, but I felt gross afterward.
Atmosphere: 3
Food: 2
Service: 4
Good pizza but delivery was over an hour late to go a distance of fifteen minutes. It arrived completely cold.
Really good pizza and caesar salad. Pleasantly clean restrooms. I will come again.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
Very good pizza. They are big and thin.
Excellent attention
Atmosphere: 5
Food: 5
Service: 5
Really good thin crust pizza ?
Pizza was very good. I wish the crust would have been a little less flimsy.
Atmosphere: 5
Food: 4
Service: 3
This is a solid pizza restaurant on Southport. Great for a family with young kids but also fun for older friends to get together. They have ample outdoor seating on the sidewalk in nice weather and inside is a cool atmosphere. The pizza comes fast and is delicious.
Atmosphere: 5
Food: 5
Service: 5
Worth trying
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
the pizza had great toppings and was the perfect thin crust, although it was a little too over cooked. I’ll give it a second chance for sure!
Atmosphere: 5
Food: 3
Service: 5
Great neighborhood spot for dinner. The pepperoni and whipped ricotta pizza was delish. Lots of outdoor seating and good drink selection. Perfect for a summer evening.
Kid-friendliness: They had a high hair ready to go and even gave us a little sippy cup with water for our one year old.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Great patio with decent happy hour offerings, but service was mediocre at best. Pizza was ok, but nothing special- you could get better pizza down the street at D'Agostino's. I most likely won't be back. (And as far as Neopolitan style goes- they'd be better off not advertising themselves as such.)
Atmosphere: 3
Food: 2
Service: 2
The black and white is one of the best pizzas in the city.
Consistent quality and a helpful staff. Loads of options for the more discerning palette and a decent selection of beers, cocktails, NA and soft drinks.
Atmosphere: 4
Food: 5
Service: 4
I really wanted to like the pizza, but there are definitely better neoplitan-style pizzas elsewhere. The meatballs were good, though. Service was just OK.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Margherita Pizza
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