Culver’s
3355 S Martin Luther King Dr, Chicago
(312) 808-1100
Recent Reviews
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They made me wait in the parking lot for more than 30 minutes. What's the point of drive thru if customers had wait that long. 30+ minues for a chicken sandwich is horrible. It would have been nice if they notified about the delay when placing the order.
We waited for over an hour for an order in the drive through. The burgers and everything else hot was cold, with the ice cream melted and warm. The staff was unapologetic and seemed annoyed that were upset at having to wait for over an hour. Worst experience I've ever had at a Culver's and makes me rethink visiting another Culver's at any point in the future.
Atmosphere: 1
Food: 1
Service: 1
Staff still require training. Chaos reins. Security guard was almost asleep. Someone from corporate needs to sit this place out.
Atmosphere: 1
Food: 3
Service: 1
I have ordered delivery from here 3 times and every time they never include the soda. It’s always soggy and slow. The burgers are burnt with barely any condiments.
I was so surprised to see a Culver’s in the city but this basically isn’t even the same restaurant it’s so bad
I've been served peanuts 3x now in the concrete mixers. Twice just flavor and this time there was a butterfinger chunk at the bottom. Would not recommend if you have a nut allergy.
They also take a long time. I once went in and waited 45m at a table for a burger and fries 😵💫
Atmosphere: 5
Food: 1
Service: 1
It was one of the most pleasant restaurants I've been in this year
The customer service was outstanding
Atmosphere: 5
Food: 5
Service: 5
The wait is always longer than the other location I go to. Today I ordered a fish sandwich and 2 kids meal. My wait was 27 minutes. I purposely decided to get kids meals thinking that would speed up the wait time. Food was good as usual but the wait is longer everytine I go.
Atmosphere: 3
Food: 4
Service: 3
Shayla & Dajanae were quick and pleasant when resolving an issue with my order. The staff is always friendly
Atmosphere: 5
Food: 5
Service: 4
Food was fresh. Didn’t put any sauces in the bag. That’s the whole point of getting chicken tenders.
Could be the busiest Culver's in town. Or is not run properly. Drive through seems to have the priority and all the dine in had to wait 20 minutes. Smh
Atmosphere: 2
Food: 4
Service: 3
Restaurantji Recommends
Two times I gave this location a chance. each time has been a disappointment. Either cold food, broke down bathrooms, order not right or overcook food, with long wait times. Whoever is giving this place five stars or better are bots. To the company itself. This is the lowest grade location they have.
It took 18 minutes to get my food at I only ordered 1 value basket and a concrete mixer.
Atmosphere: 1
Food: 2
Service: 1
Excellent food shout out to Brianna for noticing my wait time ⏲️ she's very observant nice young lady with manners
Atmosphere: 5
Food: 5
Service: 5
I have been here multiple times and the service is really slow :(
Atmosphere: 1
Food: 3
Service: 1
Worst run Culvers I have ever been to. Their drive thru is the worst run I have ever seen. They really need to invest in some training.
Since commenting and giving feedback to their feedback link nothing has changed. Still the same poorly run drive thru although you can’t call it that because you just drive up and wait for 20 minutes.
Atmosphere: 1
Food: 3
Service: 1
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