Ordered delivery - missing half the order. Pathetic service.
Mandy B
Purchased a fried chicken sandwich meal however the chicken was not done all the way I called and was told to bring the food back but I was on my way to work didn’t have time to come back and that they would put my name in the book come to find out they didn’t do anything didn’t compensate me
Evelyn Spak
attempted to dine in; was not told that dining room closed at 8 prior to paying and trying to sit; food took excessive amount of time
Atmosphere: 1
Food: 3
Service: 1
Gregory Levi
The burgers were okay and the chocolate banana shakes was delicious. 🍔
Atmosphere: 4
Food: 3
Service: 5
Latoya “Toytoy2u” Berry
That pumpkin spice concrete mixer was so good n creamy
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cod Fish Sandwich, One Scoop of Ice Cream
Michael Cramp
Very nice bunch of employees! They had a big rush of Uber's, or something, but they were patient and professional on dealing with the stress. It looked like they were able to take care of all their customers!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cod Fish Sandwich, Onions Rings, Double Deluxe Cheeseburger, Double Butter Burger, Chicken Tenders and Fries, One Scoop of Ice Cream
Carlos Espin
Who doesn't love culvers? Custard, burgers, crinkle fries, it's so good. Location has plenty of parking, inside is super clean and customer service is top notch. I'm already looking forward to my next visit.
Dietary restrictions: Udis GF bun in separate package for GF grilled chicken sandwich
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Spicy Crispy Chicken Sandwich, Burger and Onion Rings
M J
My son loves Culvers, so we take him regularly. When we visit THIS particular location there is always a hiccup (long wait times, poor customer service, missing items, bad attitudes). Recently, his dad took him there for an after school meal, while they were waiting for their meal my son realized that he had a birthday coupon for a free scoop of frozen custard. The worker denied him the free scoop. For this purpose, after many years of supporting this establishment (way prior to it coming to chicago location) I will no longer. Free scoop<retaining REGULAR customers, do the math (probably incapable),
Bator Din
Good Friendly staff everything is great come here more often
Very bad service , the actitud of the people was no great
Atmosphere: 2
Food: 4
Service: 1
James Wilder
This Culver’s location had about 22 employees yet only 1 cashier on duty. I waited a very long time for food around 7:15pm. Some employees were standing around doing nothing, and others were on their phones on the clock. Only when I politely asked an employee to check on my order did it magically appear. I will not be going back to this location again.
Atmosphere: 2
Food: 4
Service: 2
Luv Man
SOME OF THE FOOD IS GREAT, BUT MY ONLY PROBLEM IS THE WAY THAT THEY DO NOT GIVE YOU A RECEIPT SHOWING THE TOTAL PRICE OF EVERYTHING. IF THAT BE THE CASE, THEY CAN CHARGE YOU WHATEVER THEY WANT TO.
Alma Buckner
I ordered online and thought the process was painless. When the server brought out my food the drinks were missing. As he went back in to retrieve them I thought I should check the rest of the order. I received twice on one item and three items were missing all together. I went into the store taking my bag with me. While I was told the items were out in, they clearly were not. I had to wait for them to cook the onion rings. Unfortunately I didn’t look into the bag before I left. When I got home there was still an item missing. The whole process took almost an hour and the food was cold by the time I got it home. The overall experience was dismal. I felt there was no concern for customer satisfaction or getting things right.
Ordered delivery - missing half the order. Pathetic service.
Purchased a fried chicken sandwich meal however the chicken was not done all the way I called and was told to bring the food back but I was on my way to work didn’t have time to come back and that they would put my name in the book come to find out they didn’t do anything didn’t compensate me
attempted to dine in; was not told that dining room closed at 8 prior to paying and trying to sit; food took excessive amount of time
Atmosphere: 1
Food: 3
Service: 1
The burgers were okay and the chocolate banana shakes was delicious. 🍔
Atmosphere: 4
Food: 3
Service: 5
That pumpkin spice concrete mixer was so good n creamy
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cod Fish Sandwich, One Scoop of Ice Cream
Very nice bunch of employees! They had a big rush of Uber's, or something, but they were patient and professional on dealing with the stress. It looked like they were able to take care of all their customers!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cod Fish Sandwich, Onions Rings, Double Deluxe Cheeseburger, Double Butter Burger, Chicken Tenders and Fries, One Scoop of Ice Cream
Who doesn't love culvers? Custard, burgers, crinkle fries, it's so good. Location has plenty of parking, inside is super clean and customer service is top notch. I'm already looking forward to my next visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turtle Sundae, Double Butter Burger, Chicken Tenders and Fries, Curderburger
Dietary restrictions: Udis GF bun in separate package for GF grilled chicken sandwich
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Spicy Crispy Chicken Sandwich, Burger and Onion Rings
My son loves Culvers, so we take him regularly. When we visit THIS particular location there is always a hiccup (long wait times, poor customer service, missing items, bad attitudes). Recently, his dad took him there for an after school meal, while they were waiting for their meal my son realized that he had a birthday coupon for a free scoop of frozen custard. The worker denied him the free scoop. For this purpose, after many years of supporting this establishment (way prior to it coming to chicago location) I will no longer. Free scoop<retaining REGULAR customers, do the math (probably incapable),
Good Friendly staff everything is great come here more often
Restaurantji Recommends
Very bad service , the actitud of the people was no great
Atmosphere: 2
Food: 4
Service: 1
This Culver’s location had about 22 employees yet only 1 cashier on duty. I waited a very long time for food around 7:15pm. Some employees were standing around doing nothing, and others were on their phones on the clock. Only when I politely asked an employee to check on my order did it magically appear. I will not be going back to this location again.
Atmosphere: 2
Food: 4
Service: 2
SOME OF THE FOOD IS GREAT, BUT MY ONLY PROBLEM IS THE WAY THAT THEY DO NOT GIVE YOU A RECEIPT SHOWING THE TOTAL PRICE OF EVERYTHING. IF THAT BE THE CASE, THEY CAN CHARGE YOU WHATEVER THEY WANT TO.
I ordered online and thought the process was painless. When the server brought out my food the drinks were missing. As he went back in to retrieve them I thought I should check the rest of the order. I received twice on one item and three items were missing all together. I went into the store taking my bag with me. While I was told the items were out in, they clearly were not. I had to wait for them to cook the onion rings. Unfortunately I didn’t look into the bag before I left. When I got home there was still an item missing.
The whole process took almost an hour and the food was cold by the time I got it home.
The overall experience was dismal. I felt there was no concern for customer satisfaction or getting things right.
Atmosphere: 3
Food: 4
Service: 1
I've only given Wrigley location.
Atmosphere: 5
Food: 4
Service: 3
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