Don't go if you expect any kind of politeness or customer service. Also don't go if you want food. ??? They don't really offer anything DQ has at other locations in regards to food, so I'm not sure why they have a huge "Lunch" neon sign in the window. They have hot dogs & potato chips. No chicken, no fries, no sandwiches. So I got these pretzel bite stick things (at least something that's not a hot dog) with the weirdest, most disgusting cold gelatinous white queso... I don't think it was even from this planet. I get it, DQ isn't highbrow cuisine, but it should be edible. This sad location is so shameful compared to how it used to be. I guess now I know, unless you want a blizzard, stear clear.
Atmosphere: 2
Food: 1
Service: 2
B. Daniel C. Smith
I have to say the staff here was extremely friendly and very professional always looking to be of assistance. The management staff while understandably stressed out was able to keep her cool under many situations that would have definitely gotten under the skin of a lesser person. The food was spot on and I hope to go back very soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone, Banana Split, Pumpkin Pie Blizzard, Vanilla Hot Fudge Sundae, Choco Dipped Strawberry Blizzard Treat, Hot Fudge, Cookie, Moolatté, Hot Dog, Blizzard Cheesecake
Rachel Phipps
My husband and I went in on a Friday night, and Jeff (the manager) took our order. After he gave my husband the receipt, he shoved the glass tip jar across the counter, and walked away hastily. I’m unsure as to why he was so rude, but I’ve seen him many times here before and he’s never happy, always mean to the young employees there. It’s a shame because it’s such a busy DQ.
Atmosphere: 3
Food: 1
Service: 1
Jackie Acker Garland (Chicago Photo Mom)
Inexpensive and easy ice cream options! The Reese's pie flurry was delicious!
Nick N.
Terrible customer service - extremely hard to pick up mobile orders despite orders sitting already made.
Pedro Torres
Famous all over the place for their ice creams this is a popular place. The ice creams are OK, but I didn't find them special.
Tiffany K.
We ALL know how I feel about the limited number of dairy queens in Chicago, and the limited spread of said dairy queens to the northside and the suburbs, which is to say, none of you know nor care but I'm gonna be mad about it anyways. Hmmph.This one good though: clean, service is lightning fast, lots of seating, fresh delicious soft serveIt does it for me tbh
I been here twice in a week and the restroom is out of order, fix the restroom please.
Carl from Chicago
Nice place good service and you can sit inside or outside.
Jennifer Watkins
Mini Heath blizzard is my end of the week treat! ?
Kirsten K
Justin and Jeff are awesome! I ordered a cake from PA, the staff made my long distance delivery work! Thank you for the superb customer service.
Natosha M.
I've driven past this Dairy Queen but never stopped in. Welp, today was the day. Walking in it was very clean and everything was tidy. the ambience was great! Service was on point. There was someone at the register waiting to take my order. I was torn between a butterfinger blizzard and banana split. I chose the banana split and glad I did so. Look at it.....picture perfect. And it tasted just as good as it looks.
They have good ice cream
Atmosphere: 4
Food: 5
Service: 3
The best
Atmosphere: 5
Food: 5
Service: 5
Don't go if you expect any kind of politeness or customer service. Also don't go if you want food. ??? They don't really offer anything DQ has at other locations in regards to food, so I'm not sure why they have a huge "Lunch" neon sign in the window. They have hot dogs & potato chips. No chicken, no fries, no sandwiches. So I got these pretzel bite stick things (at least something that's not a hot dog) with the weirdest, most disgusting cold gelatinous white queso... I don't think it was even from this planet. I get it, DQ isn't highbrow cuisine, but it should be edible. This sad location is so shameful compared to how it used to be. I guess now I know, unless you want a blizzard, stear clear.
Atmosphere: 2
Food: 1
Service: 2
I have to say the staff here was extremely friendly and very professional always looking to be of assistance. The management staff while understandably stressed out was able to keep her cool under many situations that would have definitely gotten under the skin of a lesser person. The food was spot on and I hope to go back very soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone, Banana Split, Pumpkin Pie Blizzard, Vanilla Hot Fudge Sundae, Choco Dipped Strawberry Blizzard Treat, Hot Fudge, Cookie, Moolatté, Hot Dog, Blizzard Cheesecake
My husband and I went in on a Friday night, and Jeff (the manager) took our order. After he gave my husband the receipt, he shoved the glass tip jar across the counter, and walked away hastily. I’m unsure as to why he was so rude, but I’ve seen him many times here before and he’s never happy, always mean to the young employees there. It’s a shame because it’s such a busy DQ.
Atmosphere: 3
Food: 1
Service: 1
Inexpensive and easy ice cream options! The Reese's pie flurry was delicious!
Terrible customer service - extremely hard to pick up mobile orders despite orders sitting already made.
Famous all over the place for their ice creams this is a popular place. The ice creams are OK, but I didn't find them special.
We ALL know how I feel about the limited number of dairy queens in Chicago, and the limited spread of said dairy queens to the northside and the suburbs, which is to say, none of you know nor care but I'm gonna be mad about it anyways. Hmmph.This one good though: clean, service is lightning fast, lots of seating, fresh delicious soft serveIt does it for me tbh
The butterscotch dip is back, and so am I.
Restaurantji Recommends
I been here twice in a week and the restroom is out of order, fix the restroom please.
Nice place good service and you can sit inside or outside.
Mini Heath blizzard is my end of the week treat! ?
Justin and Jeff are awesome! I ordered a cake from PA, the staff made my long distance delivery work! Thank you for the superb customer service.
I've driven past this Dairy Queen but never stopped in. Welp, today was the day. Walking in it was very clean and everything was tidy. the ambience was great! Service was on point. There was someone at the register waiting to take my order. I was torn between a butterfinger blizzard and banana split. I chose the banana split and glad I did so. Look at it.....picture perfect. And it tasted just as good as it looks.