They take too long to deliver orders, they are not friendly, the worst place
Atmosphere: 1
Food: 2
Service: 1
Al K
Employees seemed to be somewhere else, coffe was bad, donut was thrown in bag upside down, I’ll pass on this location…
Atmosphere: 1
Service: 1
Ira
I stopped in and ordered something very simple: a large iced chai latte with no ice (so it wouldn’t be watered down over time) and oat milk, since I’m lactose intolerant. Instead of a straightforward transaction, I was met with attitude from the employee taking my order, as if I was making an unreasonable or suspicious request.
When my drink came out, it was wrong. Instead of oat milk, regular milk had been used. This isn’t a matter of personal preference. I physically cannot drink it without getting sick. When I pointed out the mistake, I was told the drink was “too large” to remake, and the issue was brushed off like it wasn’t important. The dismissiveness and lack of concern were genuinely disappointing.
In the end, I walked out with a $6 drink I couldn’t touch, along with the clear impression that customer satisfaction, or even basic courtesy, wasn’t a priority here. Mistakes happen, but how they’re handled is what defines good service. Unfortunately, in this case, it was handled poorly from start to finish.
I hope management addresses the training and professionalism of their staff, because right now, this location is falling far short of the standard customers deserve.
Atmosphere: 1
Food: 2
Service: 1
Tanya Janven
I recently visited Dunkin' Donuts, and I have to say, the customer service truly stood out. The staff was welcoming and greeted me with smiles as soon as I walked in. They were efficient and handled my order quickly, even during the busy morning rush. When I had a question about the menu, Santosh was knowledgeable and happy to help, which made the experience even better. My coffee and donut were exactly as I ordered, and everything was fresh and delicious.
Mia Tucker
Horrible ass Dunkin the worker act like they don’t know anything I order a 6$meal wait over 30minuts and only got coffee they gave me the wrong order they acted like they didn’t know how to give me refund I will never spend another dollar at Dunkin I will stick to Starbucks for now on
Bruce Elver
Great experience
Kay Graham
I grabbed a cup of coffee to kill a little time before an appointment, and glad I did. I had a regular coffee that tasted great! It didn't taste funny or burnt like some other ones I have had at other places. Staff was really kind and helpful too.
Allen West
I love a good cup of black coffee.
Kate F
Always make my coffee great, and the staff are kind and hardworking, you can tell they know what they are doing
Atmosphere: 4
Food: 5
Service: 5
Ektor Lopez
Friendly staff, neat bathroom. It's a nice place
Parking: It shares parking with other business but it has parking available all the time
Best place any time.employees are very polite,helping and gentle.
Parking: Street parking are also available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Leeza Leeza
Ordered a 3 piece munchkin (no chocolate) looked in my bag & a munchkin looked like it was bitten so I returned all 3 & asked for a new order. The worker refused to give me a new order and just put 2 chocolate munchkins in the bag. Which I ordered no chocolate munchkins ??♀️
Food: 1
Service: 1
Horacio
You never know when it's busy here so order on the app. You'll be in and out.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wake-Up Wrap - Sweet Black Pepper Bacon, Wake-Up Wrap - Bacon Egg and Cheese, Donuts, Croissant
They take too long to deliver orders, they are not friendly, the worst place
Atmosphere: 1
Food: 2
Service: 1
Employees seemed to be somewhere else, coffe was bad, donut was thrown in bag upside down, I’ll pass on this location…
Atmosphere: 1
Service: 1
I stopped in and ordered something very simple: a large iced chai latte with no ice (so it wouldn’t be watered down over time) and oat milk, since I’m lactose intolerant. Instead of a straightforward transaction, I was met with attitude from the employee taking my order, as if I was making an unreasonable or suspicious request.
When my drink came out, it was wrong. Instead of oat milk, regular milk had been used. This isn’t a matter of personal preference. I physically cannot drink it without getting sick. When I pointed out the mistake, I was told the drink was “too large” to remake, and the issue was brushed off like it wasn’t important. The dismissiveness and lack of concern were genuinely disappointing.
In the end, I walked out with a $6 drink I couldn’t touch, along with the clear impression that customer satisfaction, or even basic courtesy, wasn’t a priority here. Mistakes happen, but how they’re handled is what defines good service. Unfortunately, in this case, it was handled poorly from start to finish.
I hope management addresses the training and professionalism of their staff, because right now, this location is falling far short of the standard customers deserve.
Atmosphere: 1
Food: 2
Service: 1
I recently visited Dunkin' Donuts, and I have to say, the customer service truly stood out. The staff was welcoming and greeted me with smiles as soon as I walked in. They were efficient and handled my order quickly, even during the busy morning rush. When I had a question about the menu, Santosh was knowledgeable and happy to help, which made the experience even better. My coffee and donut were exactly as I ordered, and everything was fresh and delicious.
Horrible ass Dunkin the worker act like they don’t know anything I order a 6$meal wait over 30minuts and only got coffee they gave me the wrong order they acted like they didn’t know how to give me refund I will never spend another dollar at Dunkin I will stick to Starbucks for now on
Great experience
I grabbed a cup of coffee to kill a little time before an appointment, and glad I did. I had a regular coffee that tasted great! It didn't taste funny or burnt like some other ones I have had at other places. Staff was really kind and helpful too.
I love a good cup of black coffee.
Always make my coffee great, and the staff are kind and hardworking, you can tell they know what they are doing
Atmosphere: 4
Food: 5
Service: 5
Friendly staff, neat bathroom. It's a nice place
Parking: It shares parking with other business but it has parking available all the time
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Walked in and it smelled like bananas! Wonderful atmosphere with wonderful employees! Santhosh was really friendly during my visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats, Donuts
Best place any time.employees are very polite,helping and gentle.
Parking: Street parking are also available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Ordered a 3 piece munchkin (no chocolate) looked in my bag & a munchkin looked like it was bitten so I returned all 3 & asked for a new order. The worker refused to give me a new order and just put 2 chocolate munchkins in the bag. Which I ordered no chocolate munchkins ??♀️
Food: 1
Service: 1
You never know when it's busy here so order on the app. You'll be in and out.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wake-Up Wrap - Sweet Black Pepper Bacon, Wake-Up Wrap - Bacon Egg and Cheese, Donuts, Croissant
The best!!!
Atmosphere: 5
Food: 5
Service: 5
Loading...