Mediocre. Small space. Don’t recommend for dining in. It’s fine for what it is.
Atmosphere: 3
Food: 3
Service: 3
Juliana Roller
This Dunkin is awful! If you are between this location and another- pick the other one. I ordered online for pickup and when I got there 10 minutes later, my drink was not made. They were making drinks for folks who walked in after me before they made my drink. When they finally made it, the forgot the cold foam. Which I wouldn’t have cared about if I hadn’t paid and extra $0.85 for it
Atmosphere: 2
Food: 4
Service: 1
rind weaks
The restaurant felt inviting.
Adrianna'sLifeChannel
I’ve been going here since my Freshman year of college (currently a Junior) and they have never messed up my order and they are such nice lovely people. This is my go-to, they are so fast! So good I had to write a review
Atmosphere: 5
Food: 5
Service: 5
diana de los rios
They take too long to deliver orders, they are not friendly, the worst place
Atmosphere: 1
Food: 2
Service: 1
Al K
Employees seemed to be somewhere else, coffe was bad, donut was thrown in bag upside down, I’ll pass on this location…
Atmosphere: 1
Service: 1
Ira
I stopped in and ordered something very simple: a large iced chai latte with no ice (so it wouldn’t be watered down over time) and oat milk, since I’m lactose intolerant. Instead of a straightforward transaction, I was met with attitude from the employee taking my order, as if I was making an unreasonable or suspicious request.
When my drink came out, it was wrong. Instead of oat milk, regular milk had been used. This isn’t a matter of personal preference. I physically cannot drink it without getting sick. When I pointed out the mistake, I was told the drink was “too large” to remake, and the issue was brushed off like it wasn’t important. The dismissiveness and lack of concern were genuinely disappointing.
In the end, I walked out with a $6 drink I couldn’t touch, along with the clear impression that customer satisfaction, or even basic courtesy, wasn’t a priority here. Mistakes happen, but how they’re handled is what defines good service. Unfortunately, in this case, it was handled poorly from start to finish.
I hope management addresses the training and professionalism of their staff, because right now, this location is falling far short of the standard customers deserve.
Atmosphere: 1
Food: 2
Service: 1
Tanya Janven
I recently visited Dunkin' Donuts, and I have to say, the customer service truly stood out. The staff was welcoming and greeted me with smiles as soon as I walked in. They were efficient and handled my order quickly, even during the busy morning rush. When I had a question about the menu, Santosh was knowledgeable and happy to help, which made the experience even better. My coffee and donut were exactly as I ordered, and everything was fresh and delicious.
Mia Tucker
Horrible ass Dunkin the worker act like they don’t know anything I order a 6$meal wait over 30minuts and only got coffee they gave me the wrong order they acted like they didn’t know how to give me refund I will never spend another dollar at Dunkin I will stick to Starbucks for now on
I grabbed a cup of coffee to kill a little time before an appointment, and glad I did. I had a regular coffee that tasted great! It didn't taste funny or burnt like some other ones I have had at other places. Staff was really kind and helpful too.
Allen West
I love a good cup of black coffee.
Kate F
Always make my coffee great, and the staff are kind and hardworking, you can tell they know what they are doing
Atmosphere: 4
Food: 5
Service: 5
Ektor Lopez
Friendly staff, neat bathroom. It's a nice place
Parking: It shares parking with other business but it has parking available all the time
Meeting hub of the Chicago intelligentsia
Atmosphere: 5
Food: 5
Service: 5
Mediocre. Small space. Don’t recommend for dining in. It’s fine for what it is.
Atmosphere: 3
Food: 3
Service: 3
This Dunkin is awful! If you are between this location and another- pick the other one. I ordered online for pickup and when I got there 10 minutes later, my drink was not made. They were making drinks for folks who walked in after me before they made my drink. When they finally made it, the forgot the cold foam. Which I wouldn’t have cared about if I hadn’t paid and extra $0.85 for it
Atmosphere: 2
Food: 4
Service: 1
The restaurant felt inviting.
I’ve been going here since my Freshman year of college (currently a Junior) and they have never messed up my order and they are such nice lovely people. This is my go-to, they are so fast! So good I had to write a review
Atmosphere: 5
Food: 5
Service: 5
They take too long to deliver orders, they are not friendly, the worst place
Atmosphere: 1
Food: 2
Service: 1
Employees seemed to be somewhere else, coffe was bad, donut was thrown in bag upside down, I’ll pass on this location…
Atmosphere: 1
Service: 1
I stopped in and ordered something very simple: a large iced chai latte with no ice (so it wouldn’t be watered down over time) and oat milk, since I’m lactose intolerant. Instead of a straightforward transaction, I was met with attitude from the employee taking my order, as if I was making an unreasonable or suspicious request.
When my drink came out, it was wrong. Instead of oat milk, regular milk had been used. This isn’t a matter of personal preference. I physically cannot drink it without getting sick. When I pointed out the mistake, I was told the drink was “too large” to remake, and the issue was brushed off like it wasn’t important. The dismissiveness and lack of concern were genuinely disappointing.
In the end, I walked out with a $6 drink I couldn’t touch, along with the clear impression that customer satisfaction, or even basic courtesy, wasn’t a priority here. Mistakes happen, but how they’re handled is what defines good service. Unfortunately, in this case, it was handled poorly from start to finish.
I hope management addresses the training and professionalism of their staff, because right now, this location is falling far short of the standard customers deserve.
Atmosphere: 1
Food: 2
Service: 1
I recently visited Dunkin' Donuts, and I have to say, the customer service truly stood out. The staff was welcoming and greeted me with smiles as soon as I walked in. They were efficient and handled my order quickly, even during the busy morning rush. When I had a question about the menu, Santosh was knowledgeable and happy to help, which made the experience even better. My coffee and donut were exactly as I ordered, and everything was fresh and delicious.
Horrible ass Dunkin the worker act like they don’t know anything I order a 6$meal wait over 30minuts and only got coffee they gave me the wrong order they acted like they didn’t know how to give me refund I will never spend another dollar at Dunkin I will stick to Starbucks for now on
Restaurantji Recommends
Great experience
I grabbed a cup of coffee to kill a little time before an appointment, and glad I did. I had a regular coffee that tasted great! It didn't taste funny or burnt like some other ones I have had at other places. Staff was really kind and helpful too.
I love a good cup of black coffee.
Always make my coffee great, and the staff are kind and hardworking, you can tell they know what they are doing
Atmosphere: 4
Food: 5
Service: 5
Friendly staff, neat bathroom. It's a nice place
Parking: It shares parking with other business but it has parking available all the time
Atmosphere: 5
Food: 5
Service: 5
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