Dunkin'
4957 S Central Ave, Chicago
(773) 288-9938
Recent Reviews
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Please do not put the matcha in the blender if customers dont ask for it. My large matcha was half full. Not happy with this 😕
Atmosphere: 2
Food: 2
Service: 1
The staff here is always friendly. They almost always get the order correct, but if they do mess up, they fix it!! I usually order online, but sometimes in person, either way has been good. Sometimes to correct an order they will offer a replacement or a substitute, or sometimes a reimbursement. They are always nice about it. They are helpful and friendly. Atmosphere is ok because it's just carry out. Overall, this is the Dunkin I tend to frequent.
Atmosphere: 5
Food: 5
Service: 5
BEWARE!! They manage to unapologetically mess up even the simplest of orders. Have no common courtesy or customer service. Glad there’s a new starbucks down the street. Would rather support them or the Dunkin on archer. Both gas stations Dunkin’s are owned/managed by the same people, which explains the lack of training and poor employee attitude/morale.
Atmosphere: 1
Food: 1
Service: 1
It's a pretty good store, and they make the tea well.
Atmosphere: 3
Food: 4
Service: 4
Somewhat pricy though taste was good. Not very welcoming.
Rude service. Never coming here again
the big chubby lady has an attitude doesnt seem happy to work .
Terrible Experience. The girls that work the morning shift aren’t helpful whatsoever when you try to talk to them. I had placed a pick up order and when I got there I didn’t have my drink or one of my items by my order, when I asked where my drink was they gave me an attitude as if it’s my fault they didn’t place the drink with my order.
Atmosphere: 1
Food: 2
Service: 1
Cashier with a don't talk to me face and doesn't help or try to help customer
Great coffee ☕😁
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
the drinks are OK but so far, every food item i order taste like freezer. It taste so bad i cant even finish my food. But like the refreshers and coffee taste fine but just don’t get the food.. I got the hasbrown minis and the sausage egg and cheese sandwhich and it was gross
Atmosphere: 4
Food: 2
Service: 4
Would NOT recommend this place to anybody. had me waiting there looking dumb taking customers who got there AFTER me until i spoke up. i’m sorry but whoever steph is can’t do customer service.
Atmosphere: 1
Food: 1
Service: 1
Slow and unprofessional, I'll never visit this location again!
Service: 1
Good food, atmusfeer, and sale people
Atmosphere: 5
Food: 5
Service: 5
Love the frozen coffee! Such a delicious treat!!
Atmosphere: 5
Food: 5
Service: 5
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