Dunkin'

309 W Chicago Ave 1st Fl, Chicago
(872) 873-2930

Recent Reviews

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Mckinley Semaj

The staff are attentive without being intrusive.

K B

I visited this Dunkin Donuts on September 6 2025 before work. The man that was working at 5am was very rude. He accused me of not paying for a soda when the receipt was in my hand. The sodas are kept behind the counter so how would I have gotten it if a worker didn’t give it to me?Then he didn’t offer an apolgy. He was mad at the customer in front of me that was a jerk, but that doesn’t give him the right to try to take it out on me. On top of that my coffee was nasty.
I understand working in the fast food industry is challenging but if you’re going to be mean find another job.

Atmosphere: 1

Food: 1

Service: 1

Raymond Diaz

Emma is simply amazing! Thank you for your kindnesses.

Atmosphere: 5

Food: 5

Service: 5

A. S.

Staff are always really kind. Even when backed up with mobile orders. Keep a clean store. Appreciate having this location for my commute.

Atmosphere: 5

Service: 5

Tia J

Some of girls there customer service is very rude & unprofessional. Only person that was kind is grace!! This store needs to deep clean everything especially filters where the lemonade green tea and other drink items because it tasted spoiled. This is the second drink that I have had was the lemonade Second was the green tea that almost made me sick because it taste spoiled.

Atmosphere: 2

Food: 3

Service: 2

Elyssee Parks

Rowena is so kind and bubbly, I adore her! She made my iced coffee perfectly and was an absolute joy to talk to. The place is clean and seems very efficient. 100 stars!

Atmosphere: 5

Food: 5

Service: 5

Ariel Judah

The coffee here is decent. I know dunkin locations will have your coffee tasting differently. The people that work there are okay. They don't speak too much, but the service is still solid. I usually order off the self-service thing and go on with my day.

Atmosphere: 4

Food: 4

Service: 4

Diamond Hicks

I came in nobody said anything I stand there why they kept doing whatever they was doing I started saying I ain’t want nothing because they ignore me when I came in and someone comes out the bathroom he wanted a cup of coffee she stop whatever she was doing to get his coffee but I was standing there for 5 mins n couldn’t even get what I came n there for in yesterday march 20 she gave me cold hash browns I don’t recommend this place at all in it’s 5:50 I am hungry gotta be at work was coming in for a sandwich hash browns after the last ones was cold a ice coffee in a Donut

Atmosphere: 1

Food: 1

Service: 1

katie

grace (think thats its name) is a horrible worker who should be fired immediately; extremly rude to me and my friend when we were nothing but nice, gave so much additude for absolutely no reason, took way too long and i even saw people leave cause of how long she took and yet she still had the audacity to give them an additude, and her drinks are absolutely disgusting.

Atmosphere: 1

Food: 1

Service: 1

Peter Tran

The front employee with tattoo, short and little attitude is very rude. Seems like his parents did not teach him well. Also, let society teaches him how to grow up. I order a Latte, he spilled it out on the counter and gave it to me just like nothing happened, without any apologies. I paid for the drink and that’s what they treat me like that? Dunkin Donut should consider about application with personality. These people like this unprofessional dude will bring the whole system down.

Service: 1

Recommended dishes: Iced Latte

Baris

I bought 2 dozens Donuts!! Employee shirts so dirty..
No RESTROOM ( out of order 🥳🥳🥳) NO NAPKINS!!! I will not come back again!! Thank you Dunkin Donut for doing inspections to your franchise store!

Atmosphere: 1

Food: 1

Service: 1

David H

Apparently they close at 6? Guy waved me off when I was here at 621p and sign says they close at 7….

Tonika Wright

Always go earlier to get ur donuts run out fast they run out of glaze donuts other then that, no problem..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg and Cheese Sandwich, Donuts, Egg and Cheese

Ricardo Aquino

Employees sometimes work under a lot of pressure. Please be kind, due most of the customers in the USA are rude. The staff offer their best and the coffee and food is always in great presentation.

Atmosphere: 4

Food: 4

Service: 3

Brian Turner

Known for coffee and good donuts.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Egg and Cheese, Doughnut, Bagels

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