His attitude was horrible he was being very disrespectful his attitude was unpleasant and he have bad consumer
Atmosphere: 1
Food: 1
Service: 1
Bright baby
Coffee taste like water, the staff are very rude & didn't want to service me thru the drive thru even though I was on an electric scooter, I'm so disappointed every time I visit this
Atmosphere: 1
Food: 1
Service: 1
Karaytia Ellis
He would not serve me a chicken roasted wrap. I don't know if it's the language barrier or what. Uuuggghhh!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts, Chicken Wrap
Patrick Murphy
I was overcharged and when I realized, the woman told me I could not have a receipt she then crumpled it up and tossed it in the can. ARE YOU SERIOUS?!
Atmosphere: 1
Food: 1
Service: 1
Angela Blunt
Good customer service and drink was ready when I pulled to the window.
Alondra “Nona” Vera
Fast, fresh coffee & great service!
Atmosphere: 5
Food: 5
Service: 5
Analyze Logistics
This Dunkin and a few others in our "Black" communities don't care about us AT ALL. For example, they always intentionally get our order wrong to try and save themselves money. Another is they will run a promo and read the sign but offer something different. Like the get at least a medium coffee and get a donut for $1- they won't give you a long john. They say its a specialty donut. Thats a lie because if you ask to pay for it along a specialty donut is the Apple Fritter or BowTie or Coffee Roll donuts. My family and I will not continue to support these types of abuse from Dunkin in our neighborhoods. We will go out of our way to support the Mexican Bakery a few miles out of route. By the way, if you go downtown or out of our areas, they will give you the donut for a $1. Sad that we don't READ and our Aldermans allow them to take advantage of us like this- KICKBACKS.
Atmosphere: 1
Food: 3
Service: 1
Jamie Moore
The employees rush you when ordering & in return are very rude if a mistake is made. Oh & dont let u be black they put everything on the counter not to touch ur hands its ridiculous.
Worse Dunkin’ Donuts in Chicago . Totally incompetent staff with the exception of the guy who works evenings and late night . Multiple time I have to send my coffee back because all the sugar was left sitting at the bottom of the cup . These people are not intelligent enough to know you must actually stir coffee to the bottom of the cup . Don’t even bothering ordering food from this place .
Mahkyla Weems
If I had the opportunity to give them a negative 5 star they would definitely get it. This is the worse Dunkin’ Donuts with the worse customer service. Do not come here.
You receive bad
Atmosphere: 1
Food: 1
Service: 1
Don’t come here
His attitude was horrible he was being very disrespectful his attitude was unpleasant and he have bad consumer
Atmosphere: 1
Food: 1
Service: 1
Coffee taste like water, the staff are very rude & didn't want to service me thru the drive thru even though I was on an electric scooter, I'm so disappointed every time I visit this
Atmosphere: 1
Food: 1
Service: 1
He would not serve me a chicken roasted wrap. I don't know if it's the language barrier or what. Uuuggghhh!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts, Chicken Wrap
I was overcharged and when I realized, the woman told me I could not have a receipt she then crumpled it up and tossed it in the can. ARE YOU SERIOUS?!
Atmosphere: 1
Food: 1
Service: 1
Good customer service and drink was ready when I pulled to the window.
Fast, fresh coffee & great service!
Atmosphere: 5
Food: 5
Service: 5
This Dunkin and a few others in our "Black" communities don't care about us AT ALL. For example, they always intentionally get our order wrong to try and save themselves money. Another is they will run a promo and read the sign but offer something different. Like the get at least a medium coffee and get a donut for $1- they won't give you a long john. They say its a specialty donut. Thats a lie because if you ask to pay for it along a specialty donut is the Apple Fritter or BowTie or Coffee Roll donuts. My family and I will not continue to support these types of abuse from Dunkin in our neighborhoods. We will go out of our way to support the Mexican Bakery a few miles out of route. By the way, if you go downtown or out of our areas, they will give you the donut for a $1. Sad that we don't READ and our Aldermans allow them to take advantage of us like this- KICKBACKS.
Atmosphere: 1
Food: 3
Service: 1
The employees rush you when ordering & in return are very rude if a mistake is made. Oh & dont let u be black they put everything on the counter not to touch ur hands its ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The chicken wrap taste like slop. ??
Atmosphere: 4
Food: 1
Service: 4
The chicken wrap taste like slop. ??
Worse Dunkin’ Donuts in Chicago . Totally incompetent staff with the exception of the guy who works evenings and late night . Multiple time I have to send my coffee back because all the sugar was left sitting at the bottom of the cup . These people are not intelligent enough to know you must actually stir coffee to the bottom of the cup . Don’t even bothering ordering food from this place .
If I had the opportunity to give them a negative 5 star they would definitely get it. This is the worse Dunkin’ Donuts with the worse customer service. Do not come here.
Service fast coffee hot and good