My order never came after 20 minutes and I had to leave so I wouldn't be late for work. There were other people who placed online orders that had been waiting for around 20 minutes and were put in a similar predicament
Bri Thomas
I got ice cream from Baskins, it's fine. They were out of waffle bowls. Though they're on the menu it seems as if don't even make them (could be wrong). Also out of spoons (a bit annoying for an ice cream shop). Donuts from Dunkin were dry and old. Staff were average, didn't seem to want to be there. Wouldn't return.
Atmosphere: 2
Food: 3
Service: 2
Komal Shankar
Awful service
Ashlyn Ehsani
Wouldn't recommend ordering anything besides drinks: Displayed menu items *especially for the Baskin Robbins side* were different from the options available at the kiosk. When we ordered from the kiosk we received our drinks but waited a long time for a sundae before asking about it. They stated they didn't know how to make it and hadn't made anything yet (it wasn't busy at the moment, there were multiple employees present) so then we got a scoop of sorbet with a couple cherries on top instead. Which was just fine until they also mentioned they didn't have any spoons.
Atmosphere: 2
Food: 1
Service: 1
Anne Wiemeyer
For some reason the bagels here always seem stale
Atmosphere: 3
Food: 2
Service: 4
Lonnie Foe
How are you a downtown business and then also know it’s a marathon going on every weekend and the park and only have two workers crazy work
Stayed at a hotel around the corner and came here three times in June 2025. Service was good and they got all of our orders right every time. They were also faster than expected. They tend to play upbeat pop/dance music at a moderately loud volume, which was kind of fun.
Atmosphere: 3
Food: 5
Service: 5
Griffin Avella
two donuts and a coffee took literally 10 minutes, are they getting high behind the counter?
MARK DOLLAHITE
Order came quick with no issues. Staff was kind. Price for one piece of avocado toast is wild though.
Atmosphere: 5
Food: 5
Service: 5
Lagocalima Lagocalima
Mal servicio en sede de aeropuerto de Chicago, compré un café y tenía más agua que café lo pedí sin azúcar y me dieron con azúcar. Además los empleados mal vestidos mostrando su ropa interior.
Shayne Thiessen
Absolutely horrible. The employee took our order, handed us our donuts and then "forgot" to make our drinks. I'm not sure how you forget to make drinks in the span of 30 seconds, but apparently you can. After she completed making the drinks, 2 out of the 4 were the wrong size.
The music in this establishment is also way too loud. This place is louder than most clubs.
I also witnessed four customers walk in and then walk out. They gave up waiting for the employee who was hiding in the back room.
My order never came after 20 minutes and I had to leave so I wouldn't be late for work. There were other people who placed online orders that had been waiting for around 20 minutes and were put in a similar predicament
I got ice cream from Baskins, it's fine. They were out of waffle bowls. Though they're on the menu it seems as if don't even make them (could be wrong). Also out of spoons (a bit annoying for an ice cream shop). Donuts from Dunkin were dry and old. Staff were average, didn't seem to want to be there. Wouldn't return.
Atmosphere: 2
Food: 3
Service: 2
Awful service
Wouldn't recommend ordering anything besides drinks:
Displayed menu items *especially for the Baskin Robbins side* were different from the options available at the kiosk.
When we ordered from the kiosk we received our drinks but waited a long time for a sundae before asking about it. They stated they didn't know how to make it and hadn't made anything yet (it wasn't busy at the moment, there were multiple employees present) so then we got a scoop of sorbet with a couple cherries on top instead. Which was just fine until they also mentioned they didn't have any spoons.
Atmosphere: 2
Food: 1
Service: 1
For some reason the bagels here always seem stale
Atmosphere: 3
Food: 2
Service: 4
How are you a downtown business and then also know it’s a marathon going on every weekend and the park and only have two workers crazy work
Fast and friendly service
Atmosphere: 5
Food: 5
Service: 5
Service was good.
Atmosphere: 2
Food: 3
Service: 5
Very low service
Service: 1
Bad customer service July 23 2025 5 PM
Restaurantji Recommends
Stayed at a hotel around the corner and came here three times in June 2025. Service was good and they got all of our orders right every time. They were also faster than expected. They tend to play upbeat pop/dance music at a moderately loud volume, which was kind of fun.
Atmosphere: 3
Food: 5
Service: 5
two donuts and a coffee took literally 10 minutes, are they getting high behind the counter?
Order came quick with no issues. Staff was kind. Price for one piece of avocado toast is wild though.
Atmosphere: 5
Food: 5
Service: 5
Mal servicio en sede de aeropuerto de Chicago, compré un café y tenía más agua que café lo pedí sin azúcar y me dieron con azúcar. Además los empleados mal vestidos mostrando su ropa interior.
Absolutely horrible. The employee took our order, handed us our donuts and then "forgot" to make our drinks. I'm not sure how you forget to make drinks in the span of 30 seconds, but apparently you can. After she completed making the drinks, 2 out of the 4 were the wrong size.
The music in this establishment is also way too loud. This place is louder than most clubs.
I also witnessed four customers walk in and then walk out. They gave up waiting for the employee who was hiding in the back room.
Atmosphere: 1
Food: 3
Service: 1
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