Dunkin'
$ • Coffee Shops, Donuts
Hours:
5001 S Western Blvd, Chicago
(773) 436-5252
About Dunkin' Donuts
Customers' Favorites
Assorted Half Dozen or Dozen Donuts
Sausage Egg and Cheese
Hazelnut Iced Coffee
Apple Fritter
Croissant
Doughnut
Dunkin' Donuts Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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Dunkin' is a popular coffee and donut shop that generally provides a positive experience for customers. The mobile app for pickup orders works well, with customers reporting their coffee is made to their liking and the donuts are fresh. The location is considered great, with the store being new and well-maintained.
However, the reviews also highlight some inconsistencies in the quality of customer service. While some visits have been described as having "amazing service," others have noted rude behavior from employees, including repeatedly asking if the customer is ready to order and making mistakes on orders. One reviewer even stated they may not return due to the "ghetto workers."
Overall, Dunkin' seems to offer a solid product, but the customer service experience can vary depending on the shift or employee. Customers have had both positive and negative interactions when visiting this particular Dunkin' location.