Dunkin'
Chicago O'Hare International Airport, Departures - Terminal 5 Terminal 5 Departures, Chicago
(773) 782-6003
Recent Reviews
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Dunkin is always at the forefront when it comes to helping people replenish energy, and not only that they also have a variety of donuts, and in this case I went to try the Halloween donut and the characteristic Blueberries Muffin, as always delighted with their meals.
Atmosphere: 5
Food: 5
Service: 5
The donuts were not fresh and the bagels were reheated. I felt very sorry as I saw how the employees looked at each other and laughed at an elderly lady who came to buy a coffee and detailed her bill. How is that possible? Education comes first and stop selling old food! I do not recommend it.
Atmosphere: 1
Food: 1
Service: 1
Please refrain yourself from ANY interaction with these savages !
Atmosphere: 1
Food: 1
Service: 1
Was twice as much as Dunkin normally is. Doesn’t taste like Dunkin at all. I would have assumed it would have tasted like dunkin but taste like creek water. Not good at all
The team got out drinks for a large number of people impressively quickly. No issues with my drink and would recommended over other shops that are significantly slower. They might just have more people while everyone else is understaffed.
Atmosphere: 2
Food: 5
Service: 5
How do you manage to have stale donuts at 10i in the morning? Literally that’s the one thing people expect you to make right.
Atmosphere: 3
Food: 1
Service: 4
Poor quality of the donuts. It is not worth risking your health with the calorie bomb with this craving that you are not going to clean up and that is going to leave you upset!
Atmosphere: 2
Food: 2
Service: 2
My iced tea was did not taste good and they offered to refund my money or remake it. They could not have been nicer. They made fresh and it was great. Thank you!
Atmosphere: 5
Food: 5
Service: 5
It was horrible, the woman who served me forgot my drink and my colleagues and I were waiting for a while and it turns out that the lady had made a mistake and gave it the name of my colleague who ordered it and another of a woman and the coffee It was horrible ?, it was a Mocha and it tasted like simple espresso coffee, I had to add sugar
P.S: my stomach is hurting from the horrible coffee
Atmosphere: 2
Food: 1
Terrible mean service bagel didn’t come with cream cheese
Restaurantji Recommends
I tried to post a negative review and saw this 2 stars ?. Terrble staffing, showing a rude and unprofessional behavior over asking a simple question of "where can I get a change". Some staff bring their family heritage to the public that needs to be fixed by people in charge of Dunkin.
Atmosphere: 1
Service: 1
Disgusting coffee. Terrible service.
Atmosphere: 1
Food: 1
Service: 1
More than 45 minutes in line to buy a bottle of water and only 2 people serving at checkouts and preparing drinks.
Disastrous service
Service: 1
For an airport Dunkin I was very impressed. Fast service, very friendly, order was correct, coffee made exactly as I like it. I usually avoid Dunkin but today’s experience was great!
Atmosphere: 5
Food: 5
Service: 5
I literally have FOOD POISONING today thanks to this negligent coffee shop. (Mocha iced coffee and a banana nut chocolate piece of bread) Today is the first day I see my kids- they're little!!- in 4 months and I'm spending the only day I have with them puking my brains out with severe stomach cramps. And yes- IT STARTED ON THE PLANE. Don't get me started on the embarrassment and everything extra staff had to do to help me. What a terrible experience... PLEASE DO BETTER!!! I'm so upset I can't take my kids out today. I'm so heartbroken!!
Atmosphere: 1
Food: 1
Service: 1
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