Dunkin'

Chicago O'Hare International Airport, Departures - Terminal 5 Terminal 5 Departures, Chicago
(773) 782-6003

Recent Reviews

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Alvaro Medina

Dunkin is always at the forefront when it comes to helping people replenish energy, and not only that they also have a variety of donuts, and in this case I went to try the Halloween donut and the characteristic Blueberries Muffin, as always delighted with their meals.

Atmosphere: 5

Food: 5

Service: 5

rincon jorge

The donuts were not fresh and the bagels were reheated. I felt very sorry as I saw how the employees looked at each other and laughed at an elderly lady who came to buy a coffee and detailed her bill. How is that possible? Education comes first and stop selling old food! I do not recommend it.

Atmosphere: 1

Food: 1

Service: 1

Adi D

Please refrain yourself from ANY interaction with these savages !

Atmosphere: 1

Food: 1

Service: 1

Larissa Smith

Was twice as much as Dunkin normally is. Doesn’t taste like Dunkin at all. I would have assumed it would have tasted like dunkin but taste like creek water. Not good at all

sarah thomas

The team got out drinks for a large number of people impressively quickly. No issues with my drink and would recommended over other shops that are significantly slower. They might just have more people while everyone else is understaffed.

Atmosphere: 2

Food: 5

Service: 5

turkishexpress

How do you manage to have stale donuts at 10i in the morning? Literally that’s the one thing people expect you to make right.

Atmosphere: 3

Food: 1

Service: 4

Pepe Casas

Poor quality of the donuts. It is not worth risking your health with the calorie bomb with this craving that you are not going to clean up and that is going to leave you upset!

Atmosphere: 2

Food: 2

Service: 2

A Crowley

My iced tea was did not taste good and they offered to refund my money or remake it. They could not have been nicer. They made fresh and it was great. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Hammurabi VM010

It was horrible, the woman who served me forgot my drink and my colleagues and I were waiting for a while and it turns out that the lady had made a mistake and gave it the name of my colleague who ordered it and another of a woman and the coffee It was horrible ?, it was a Mocha and it tasted like simple espresso coffee, I had to add sugar
P.S: my stomach is hurting from the horrible coffee

Atmosphere: 2

Food: 1

Kamil Boniakowski

Terrible mean service bagel didn’t come with cream cheese

Mohsen Nateghi Paland

I tried to post a negative review and saw this 2 stars ?. Terrble staffing, showing a rude and unprofessional behavior over asking a simple question of "where can I get a change". Some staff bring their family heritage to the public that needs to be fixed by people in charge of Dunkin.

Atmosphere: 1

Service: 1

Alisha Holdbrook

Disgusting coffee. Terrible service.

Atmosphere: 1

Food: 1

Service: 1

Normis Martínez

More than 45 minutes in line to buy a bottle of water and only 2 people serving at checkouts and preparing drinks.
Disastrous service

Service: 1

Amanda H

For an airport Dunkin I was very impressed. Fast service, very friendly, order was correct, coffee made exactly as I like it. I usually avoid Dunkin but today’s experience was great!

Atmosphere: 5

Food: 5

Service: 5

B “Business Only” Lynn

I literally have FOOD POISONING today thanks to this negligent coffee shop. (Mocha iced coffee and a banana nut chocolate piece of bread) Today is the first day I see my kids- they're little!!- in 4 months and I'm spending the only day I have with them puking my brains out with severe stomach cramps. And yes- IT STARTED ON THE PLANE. Don't get me started on the embarrassment and everything extra staff had to do to help me. What a terrible experience... PLEASE DO BETTER!!! I'm so upset I can't take my kids out today. I'm so heartbroken!!

Atmosphere: 1

Food: 1

Service: 1

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