My order is always right and ready when I go in. Sometimes I'm greeted. Sometimes I'm not. I haven't had any issues with attitude or service.
Sarah Smithy
Thank you Kamleshkumar for your kindness and professionalism!
Angela Killigrew
Every time I come here, the customer service is really bad. The way you can tell how mad they are when someone walks in.. even when it’s not busy. I’m trying to eat and get something to drink before work.. the energy is not needed. I got his name. “Marquel” The female who also works, is normally fine, but lately she’s been having an attitude as well. If you are any older then 50. You are fine. They treat yall with respect. Coffee is made fast. Food takes a minute. Good luck.
Atmosphere: 1
Food: 2
Service: 1
Rosalinda Perez
Went in to get breakfast wraps. The lady behind the counter ask me what I wanted. I told what kind of wraps they have. She told me to look at the menu. The menu didn’t show all the wraps. She eventually told me rudely but got aggressive. That she slam her fist on the countertop. I don’t deal with that. I just left and she said thank you. Like no.
Atmosphere: 1
Service: 1
MIEATAY LEFLORE
I had terrible experience. The food was burnt. The service was unwelcoming.
Atmosphere: 1
Food: 1
Service: 2
Rosie
They are so consistently good! The people are nice & so fast!
Atmosphere: 5
Food: 5
Service: 5
Hannah
They are so consistently good! The people are nice & so fast!
Andy M
This place charges you based on the amount of ice you get in your drink. If you get less ice it’s a 50 cent upcharge.
Atmosphere: 2
Food: 4
Service: 3
Justin Jones
This Dunkin is the best Dunkin in the west loop. I go here over the Oglesby Dunkin everyday.
Atmosphere: 5
Food: 5
Service: 5
Amanda Garcia
Fast & great customer service. Whatever I order, it’s perfect EVERY time!
Great iced coffee. Even better sparkly sweetie pie chatting me up behind the counter. Srsly a ray of sunshine. It’s not about where you are, it’s about how you show up, and she’s bringing the joy. I hope they’re paying her what she’s worth 5/5
Parking: Good luck getting parking on the street. Def geared towards foot traffic. There are certain times that street parking is restricted. Diff times for ea diff side of the street. Also a garage maybe a valet right nearby as well. (But who’s doing that for just a coffee run??)
Atmosphere: 4
Food: 5
Service: 5
Abhishek Pariyal
Worst staff ever! Asked for an extra large cup because the large cups LEAK and the young black dude said he’d charge me for an extra large cup regardless. Never happened to me at any other Dunkin’ !!
Stormy Kara
Super friendly service, wish there were chairs to sit
My order is always right and ready when I go in. Sometimes I'm greeted. Sometimes I'm not. I haven't had any issues with attitude or service.
Thank you Kamleshkumar for your kindness and professionalism!
Every time I come here, the customer service is really bad. The way you can tell how mad they are when someone walks in.. even when it’s not busy. I’m trying to eat and get something to drink before work.. the energy is not needed.
I got his name. “Marquel”
The female who also works, is normally fine, but lately she’s been having an attitude as well. If you are any older then 50. You are fine. They treat yall with respect. Coffee is made fast. Food takes a minute. Good luck.
Atmosphere: 1
Food: 2
Service: 1
Went in to get breakfast wraps. The lady behind the counter ask me what I wanted. I told what kind of wraps they have. She told me to look at the menu. The menu didn’t show all the wraps. She eventually told me rudely but got aggressive. That she slam her fist on the countertop. I don’t deal with that. I just left and she said thank you. Like no.
Atmosphere: 1
Service: 1
I had terrible experience. The food was burnt. The service was unwelcoming.
Atmosphere: 1
Food: 1
Service: 2
They are so consistently good! The people are nice & so fast!
Atmosphere: 5
Food: 5
Service: 5
They are so consistently good! The people are nice & so fast!
This place charges you based on the amount of ice you get in your drink. If you get less ice it’s a 50 cent upcharge.
Atmosphere: 2
Food: 4
Service: 3
This Dunkin is the best Dunkin in the west loop. I go here over the Oglesby Dunkin everyday.
Atmosphere: 5
Food: 5
Service: 5
Fast & great customer service. Whatever I order, it’s perfect EVERY time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Turkey Sausage Egg and Cheese, Coffee Roll, Wake-Up Wrap - Sausage Egg and Cheese, Apple Fritter, Caramel Iced Coffee, Bagels, Strawberry, Caramel Iced Macchiato, Sourdough Breakfast Sandwich, Dunkin' Refreshers, Bottled Water, Sweet Black Pepper Breakfast Sandwich, Dunkin' Coconut Refreshers, Wake-Up Wrap - Sweet Black Pepper Bacon, Brownie Batter Donut, Donuts
Restaurantji Recommends
Great iced coffee. Even better sparkly sweetie pie chatting me up behind the counter. Srsly a ray of sunshine. It’s not about where you are, it’s about how you show up, and she’s bringing the joy. I hope they’re paying her what she’s worth 5/5
Parking: Good luck getting parking on the street. Def geared towards foot traffic. There are certain times that street parking is restricted. Diff times for ea diff side of the street. Also a garage maybe a valet right nearby as well. (But who’s doing that for just a coffee run??)
Atmosphere: 4
Food: 5
Service: 5
Worst staff ever! Asked for an extra large cup because the large cups LEAK and the young black dude said he’d charge me for an extra large cup regardless. Never happened to me at any other Dunkin’ !!
Super friendly service, wish there were chairs to sit
Atmosphere: 4
Food: 5
Service: 5
Unprofessional staff behaviour
Fast in and out service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake
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