Dunkin'
5454 S State St, Chicago
(773) 558-6695
Recent Reviews
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Donuts are hard and stale and I asked for a cake donut and received glazed like really...That's why you should always check before you leave....
Atmosphere: 2
Food: 1
Service: 2
Worst Dunkin’ Donuts ever. Ordered some donuts for my family and when I get home THESE DONUTS WERE MELTED AND WATERY. DONT even look like donuts they look like a child made them at home. They look like a dog licked them. If I could give zero reviews I would. This place needs to immediately be taken down. Iced coffee was also disgusting. Doesn’t taste like coffee it tastes like milk with a weird after taste.
Everything had the smell and aftertaste of sour dish rag smell. I threw the food away .
Atmosphere: 3
Food: 1
Service: 4
There’s no seating on the inside. It took them 5 minutes to acknowledge me when I came inside after making eye contact multiple times. The guy finally comes over and tries to give me donuts wearing the same gloves he was wearing while moping the floors. Disgusting.
Atmosphere: 2
Food: 4
Service: 1
The guy at the drive thru window was very rude. First he did t even fill my drink completely, and then he talked to me like I was stupid when I asked him a question. I also asked for caramel to be in my drink, but I taste no caramel. I’ll never come back here again.
Atmosphere: 1
Food: 3
Service: 1
If you want to lose money by buying some hard donuts. Do it here! The excuse? That the atmosphere makes them tough. I did not ask for the money back. I think they need it more than I do. It is a dirty store with many broken things. Why does the franchise not check this store?
Atmosphere: 1
Food: 1
Service: 1
Always filling up drinks with lots of ice I’m never coming here again. I can barely put my straw through my drink btch.
Their service is horrible and they do not listen.They will rob you by filling your drink up with ice and then charge you almost a dollar for requesting LESS. You will get less for what you paid for dealing with this location.
They didn’t have food at 1:14pm. What a joke
Always quick service and great customer service
Restaurantji Recommends
When entering I was not greeted, and I had to wait almost 10 minutes to even be serviced. The only reason I stayed that long was to see how long it would actually take for them to take my order. It seems as if they only have enough workers to handle the drive through and they were barely able to keep that moving
Worst quality and service from any dunkin I've been to
Even though we couldn't get the order that we wanted because it was too late and they couldn't sell the donut we wanted to buy, the sales guy was very polite and very nice. He explained to us that he would have loved to sell the donut that he had left to us, but because he had had them since morning, and it was around 11 pm when we got there so they were not fresh, and he had to throw them away. We even ended up having some friendly chat before leaving. Will definitely recommend
This review is from past experience. The lady whom was at the register at that time was very rude, and so was the man at the drive thru. I stop patronizing this Dunkin because the disrespect they give in our community is not worthy of my money.
Service: 1
Depends on what you order everything is great 💯👍
Atmosphere: 5
Food: 5
Service: 5
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