Dunkin'
27 W Lake St, Chicago
(312) 443-1295
Recent Reviews
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Light Ice means extra ice here.
Atmosphere: 1
Food: 1
Service: 1
The place is very small and I understand that it is in a very busy area, there are two tables and both are super dirty.
Atmosphere: 1
Food: 3
Service: 5
Did a mobile order pickup so it will be ready when I get there. Nope. Donuts had to be picked up in the regular walk-in line. Defeats the purpose of having the ease of putting in a mobile order ahead if you still wait to get your whole order. Don't forget your receipt because they also check that before giving you someone that costs them oennjes to make. The real kicker? Their hot food is readily away with the drinks for pickup, and those items generally cost more than a donut.
Atmosphere: 1
Food: 3
Service: 1
Visited this location today around 8:15am. Ordered a small iced sweet tea with 4 liquid sugars and two orders of hashbrowns. Got to work and the hash browns were NOT edible. They looked like they had been cooked days ago! How can they be cold and this disgusting looking from a 8 min walk to work? You should be ashamed of yourselves for passing this along to ppl as food. Beyond upset that I wasted money. Never again!
Food: 1
They charged for water.
Atmosphere: 1
Food: 1
Service: 1
24 Hours
No hot lattes !!!
Went on around 8p today (3-23-25). The server (only person there I think) was super kind and had my order ready quickly.
Best Dunkin experience I've had
Good service in the morning, more options to choose from when it's fresh and ready to go.
Literally overcharged me for 3 bagels (when I just got 1) and then told me they couldn’t refund me because I used ApplePay.. how are your systems that antiquated that you can’t issue a refund? Get it together! When I asked for a cash refund instead, they said they weren’t able to with no real explanation.
Service: 1
Restaurantji Recommends
The cashier was very nice when I walked and they got my order done pretty quick I'm coming back here again whenever I get off from my train stop
Atmosphere: 4
Food: 5
Service: 5
Bagel was hard like it was yesterday’s.
Atmosphere: 2
Food: 1
Service: 2
Mohammad Saleem is usually there when I come in and he's always polite and a pleasure. Every member at this location seems to be great at the job but on top of that this guy is a joy to speak to every time I get coffee before work. Truly an underappreciated team.
Atmosphere: 5
Food: 5
Service: 5
Bro shout out to whoever filled my coffee today, this is baller
Food: 5
Service: 4
Recommended dishes: Wake-Up Wrap - Maple Sugar Bacon, Maple Sugar Bacon Breakfast Sandwich
The coffee must only be good earlier in the day. I've ordered twice and the coffee was weak not to mention the person serving was chewing tobacco or something and spitting in a cup....done with this location.
Food: 1
Service: 2
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