Bad customer service the girl who was cashier rolled her eyes on me because I just wanted to order just a small drink. I’m sorry trying to make business not my fault she miserable. It was just a simple drink but wtv never returning here. Awful.
Service: 1
Essence Palm
A lot of times I come here, I find myself just sitting at the register. While the young ladies are back there just laughing it up. No greeting and taking at least 4 - 5 minutes to even take my order. I left after waiting so long. There were probably two other customers in there who had already had their food. Do better. The talk too much and do little work.
Atmosphere: 2
Food: 3
Service: 1
Nicki K
The people who work here are so sweet. One of the ladies behind the counter made my entire day today. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Cory Wynne
It always baffles me when ppl who only know English as a secondary language wants to be a bigot yo anatursl born citizen. I'm literally the first one as the doors open with an order over the app and these punts got the nerve to ask me am.i picking up ma'am there's not another soul in here why else would I be at the pick up counter? I'm so sick of "them"
Atmosphere: 1
Food: 1
Service: 1
Jack Nolan
Dunkins are always a solid
Atmosphere: 4
Food: 4
Service: 4
Will Gallagher
This is the best Dunkin' in Chicago! It's the only one I've been to since moving here from the east coast that actually spreads the cream cheese on bagels for you and gives them the "schmear" they deserve. The staff is also really friendly and the facility seems cleaner than other locations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
D A
No hand sanitizer
LADYLUWOP TV
Never answer the phone!
Althea Fowler
I went into this location. I ordered a half dozens donuts spending $9.82 . I was experiencing a sinus headache so I needed a sip of water. I then went back to the counter to ask for a courtesy cup of water. and was told I had to buy it. For real for real they only got the 1 star because you can't do a rate without it. Talking about bad customer service. Never ever will I spend my money here!!!
Got her after the morning rush, and got a bagel and 2 croissants also.
Atmosphere: 4
Food: 4
Service: 4
Molly King
A blind, elderly family member visited this location alone. The cashier refused to explain what kinds of doughnuts were available even when my family member outlined they could not physically see the options. Cashier also made derisive comments about need for assistance navigating payment screen due to disability. Do not recommend.
susy vc
Girl with glasses was the only one taking orders and preparing coffee, food even ask the other ones to help but they where just talking to each other and went inside the room for employees one of them it’s Yatziry, one with blue hair didn’t saw their names on their hats.
susana vazquez-cervantes
Girl with glasses was the only one taking orders and preparing coffee, food even ask the other ones to help but they where just talking to each other and went inside the room for employees one of them it’s Yatziry, one with blue hair didn’t saw their names on their hats.
Tatyana Sims
Gladis was very rude and unwelcoming. No way to help others start the day . Disgusting
Bad customer service the girl who was cashier rolled her eyes on me because I just wanted to order just a small drink. I’m sorry trying to make business not my fault she miserable. It was just a simple drink but wtv never returning here. Awful.
Service: 1
A lot of times I come here, I find myself just sitting at the register. While the young ladies are back there just laughing it up. No greeting and taking at least 4 - 5 minutes to even take my order. I left after waiting so long. There were probably two other customers in there who had already had their food. Do better. The talk too much and do little work.
Atmosphere: 2
Food: 3
Service: 1
The people who work here are so sweet. One of the ladies behind the counter made my entire day today. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
It always baffles me when ppl who only know English as a secondary language wants to be a bigot yo anatursl born citizen. I'm literally the first one as the doors open with an order over the app and these punts got the nerve to ask me am.i picking up ma'am there's not another soul in here why else would I be at the pick up counter? I'm so sick of "them"
Atmosphere: 1
Food: 1
Service: 1
Dunkins are always a solid
Atmosphere: 4
Food: 4
Service: 4
This is the best Dunkin' in Chicago! It's the only one I've been to since moving here from the east coast that actually spreads the cream cheese on bagels for you and gives them the "schmear" they deserve. The staff is also really friendly and the facility seems cleaner than other locations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
No hand sanitizer
Never answer the phone!
I went into this location. I ordered a half dozens donuts spending $9.82 . I was experiencing a sinus headache so I needed a sip of water. I then went back to the counter to ask for a courtesy cup of water. and was told I had to buy it. For real for real they only got the 1 star because you can't do a rate without it. Talking about bad customer service. Never ever will I spend my money here!!!
Love this store… I go here 3-4 times a week.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Got her after the morning rush, and got a bagel and 2 croissants also.
Atmosphere: 4
Food: 4
Service: 4
A blind, elderly family member visited this location alone. The cashier refused to explain what kinds of doughnuts were available even when my family member outlined they could not physically see the options. Cashier also made derisive comments about need for assistance navigating payment screen due to disability. Do not recommend.
Girl with glasses was the only one taking orders and preparing coffee, food even ask the other ones to help but they where just talking to each other and went inside the room for employees one of them it’s Yatziry, one with blue hair didn’t saw their names on their hats.
Girl with glasses was the only one taking orders and preparing coffee, food even ask the other ones to help but they where just talking to each other and went inside the room for employees one of them it’s Yatziry, one with blue hair didn’t saw their names on their hats.
Gladis was very rude and unwelcoming. No way to help others start the day . Disgusting
Loading...