Workers don't know English well enough to take your order! Nasty coffee and stale donuts! They do this only in black neighborhoods!
vera m banks
Drive through
Dawn Kluesner
He missed part of my order but quickly rang up & gave me the missing item. It was clean and service was fast. Food and beverages were good as always!!
Kylba Yurii
Super rude people
Abdelaziz Shehadeh
They cannot do anything and the service is very bad and they talking bullshit with the people
Michaela Austin
I attempted to place an order but for some reason the menu board only had the advertisement for hashbrowns on it for several minutes. I kept asking about other options and they kept reiterating they had no control over the menu board. Once I ordered, my hashbrowns were undercooked. When I bit into one, it tasted as if they put it in the oven for a split second and just took it right back out, almost flash steamed and mushy to the taste. In addition, it should be noted that like a lot of people now, I don't eat pork or beef. However, I couldn't order anything aside from an egg wrap because they said they didn't have anything. It was 8:00am in the morning. What are the people who have dietary restrictions supposed to eat or is that no longer a concern at Dunkin? Very disappointed across the board!
Jaccob Samuel Phiri
It was just a great service, quick and efficient. Great stuff
Vittorio Carli
This review is the Dunkin near 79 th street off Cicero. I have gone there frequently because it was close but this Dunkin is worst one of any I have ever been to. The food is fine but the customer service is terrible. You're lucky if the people who work there know enough English to take your order. I went there several times when I had many points accumulated. Each time I went I was told that my points would not scan and they made me pay full price. My points were taken off three times and I received no discount or any free items. This is the only Dunkin where this happens which makes me think the workers are just incompetent. The manager was unfriendly and just told me to call the number on the APP and nothing was done. Now I go out of my way to avoid that Dunkin even though I pass it several times a week
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Croissant
Alberto Sepúlveda
Their drive through is not working all the time
Service: 1
Tonshedlia Phillips
This is one of the worst Dunkin there is. The service is slow and bad. They deliver their donuts out of a gray suv with no covering.
Service is horrible. The lobby should be open at 6 a.m. no one will open the door. They even told me through the window it opens at 6 now everyone can't see me standing here. Be patient or find another spot.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
Karol Perez
The guy was super rude from the start I went through the drive through and not only was he rude they gave me the wrong drink! I live near here and they have always been like this rude! This is why I never go but I wanted to try their new Christmas drink
Atmosphere: 1
Food: 1
Service: 1
Tresse
Very rude watered down coffee donuts not fresh always hard have gave them chance after chance thought after reopening or Reno they would be better act as if they own the world and should be able to treat people this way
Atmosphere: 1
Food: 1
Service: 1
Mr. Blaze
I ordered a sausage, egg, and cheese croissant sandwich on my way to work and it literally blew my mind. I almost pulled over to savor it. I also ordered the hashbrowns and they are just on another level. High recommend on that combo.
Workers don't know English well enough to take your order! Nasty coffee and stale donuts! They do this only in black neighborhoods!
Drive through
He missed part of my order but quickly rang up & gave me the missing item. It was clean and service was fast. Food and beverages were good as always!!
Super rude people
They cannot do anything and the service is very bad and they talking bullshit with the people
I attempted to place an order but for some reason the menu board only had the advertisement for hashbrowns on it for several minutes. I kept asking about other options and they kept reiterating they had no control over the menu board. Once I ordered, my hashbrowns were undercooked. When I bit into one, it tasted as if they put it in the oven for a split second and just took it right back out, almost flash steamed and mushy to the taste. In addition, it should be noted that like a lot of people now, I don't eat pork or beef. However, I couldn't order anything aside from an egg wrap because they said they didn't have anything. It was 8:00am in the morning. What are the people who have dietary restrictions supposed to eat or is that no longer a concern at Dunkin?
Very disappointed across the board!
It was just a great service, quick and efficient. Great stuff
This review is the Dunkin near 79 th street off Cicero. I have gone there frequently because it was close but this Dunkin is worst one of any I have ever been to. The food is fine but the customer service is terrible. You're lucky if the people who work there know enough English to take your order. I went there several times when I had many points accumulated. Each time I went I was told that my points would not scan and they made me pay full price. My points were taken off three times and I received no discount or any free items. This is the only Dunkin where this happens which makes me think the workers are just incompetent. The manager was unfriendly and just told me to call the number on the APP and nothing was done. Now I go out of my way to avoid that Dunkin even though I pass it several times a week
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Croissant
Their drive through is not working all the time
Service: 1
This is one of the worst Dunkin there is. The service is slow and bad. They deliver their donuts out of a gray suv with no covering.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great coffee good customer service
Atmosphere: 5
Food: 5
Service: 5
Service is horrible. The lobby should be open at 6 a.m. no one will open the door. They even told me through the window it opens at 6 now everyone can't see me standing here. Be patient or find another spot.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
The guy was super rude from the start I went through the drive through and not only was he rude they gave me the wrong drink! I live near here and they have always been like this rude! This is why I never go but I wanted to try their new Christmas drink
Atmosphere: 1
Food: 1
Service: 1
Very rude watered down coffee donuts not fresh always hard have gave them chance after chance thought after reopening or Reno they would be better act as if they own the world and should be able to treat people this way
Atmosphere: 1
Food: 1
Service: 1
I ordered a sausage, egg, and cheese croissant sandwich on my way to work and it literally blew my mind. I almost pulled over to savor it. I also ordered the hashbrowns and they are just on another level. High recommend on that combo.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Loading...