Staff does great but for some reason I always have to wait 15 minutes
Atmosphere: 5
Food: 1
Service: 1
Tomaskir
Got my Dunkin coffee like everyday, fast and smooth service, delicious ice coffee like always
Atmosphere: 5
Food: 5
Service: 5
Camille Hamilton
It was the worst experience I've ever had. The cashier was handling my food with the same glove he used to ring up my food with. He only had one glove on by the way. So he was holding my bread with his dirty hand that he continued to wipe on his nasty jeans. I wouldn't recommend this place to a dog. I canceled the order afterwards.
Atmosphere: 1
Food: 1
Service: 1
S Wilson
Coffee taste bad since the new remodel and new staff. The staff doesn't speak good English. The old store and staff was better.
Atmosphere: 5
Food: 1
Service: 1
Mohammed Saleh
This massage to the owner Please CLOSE this shop Or find new people
Atmosphere: 1
Food: 1
Service: 1
naheda
The coffee is like water , no taste whatsoever need to improve on the customer service aspect
Atmosphere: 1
Service: 2
Jay May
This place is horrible. 1. Staff barely speak English. 2. Lack of attention to customers 3. I don't know about the other times but the morning needs to do better or restaffing
Atmosphere: 2
Food: 2
Service: 1
Sophia Smith
Workers don't know English well enough to take your order! Nasty coffee and stale donuts! They do this only in black neighborhoods!
Atmosphere: 1
Food: 1
Service: 1
vera m banks
Drive through
Dawn Kluesner
He missed part of my order but quickly rang up & gave me the missing item. It was clean and service was fast. Food and beverages were good as always!!
They cannot do anything and the service is very bad and they talking bullshit with the people
Michaela Austin
I attempted to place an order but for some reason the menu board only had the advertisement for hashbrowns on it for several minutes. I kept asking about other options and they kept reiterating they had no control over the menu board. Once I ordered, my hashbrowns were undercooked. When I bit into one, it tasted as if they put it in the oven for a split second and just took it right back out, almost flash steamed and mushy to the taste. In addition, it should be noted that like a lot of people now, I don't eat pork or beef. However, I couldn't order anything aside from an egg wrap because they said they didn't have anything. It was 8:00am in the morning. What are the people who have dietary restrictions supposed to eat or is that no longer a concern at Dunkin? Very disappointed across the board!
Jaccob Samuel Phiri
It was just a great service, quick and efficient. Great stuff
Vittorio Carli
This review is the Dunkin near 79 th street off Cicero. I have gone there frequently because it was close but this Dunkin is worst one of any I have ever been to. The food is fine but the customer service is terrible. You're lucky if the people who work there know enough English to take your order. I went there several times when I had many points accumulated. Each time I went I was told that my points would not scan and they made me pay full price. My points were taken off three times and I received no discount or any free items. This is the only Dunkin where this happens which makes me think the workers are just incompetent. The manager was unfriendly and just told me to call the number on the APP and nothing was done. Now I go out of my way to avoid that Dunkin even though I pass it several times a week
Staff does great but for some reason I always have to wait 15 minutes
Atmosphere: 5
Food: 1
Service: 1
Got my Dunkin coffee like everyday, fast and smooth service, delicious ice coffee like always
Atmosphere: 5
Food: 5
Service: 5
It was the worst experience I've ever had. The cashier was handling my food with the same glove he used to ring up my food with. He only had one glove on by the way. So he was holding my bread with his dirty hand that he continued to wipe on his nasty jeans. I wouldn't recommend this place to a dog. I canceled the order afterwards.
Atmosphere: 1
Food: 1
Service: 1
Coffee taste bad since the new remodel and new staff. The staff doesn't speak good English. The old store and staff was better.
Atmosphere: 5
Food: 1
Service: 1
This massage to the owner
Please CLOSE this shop
Or find new people
Atmosphere: 1
Food: 1
Service: 1
The coffee is like water , no taste whatsoever need to improve on the customer service aspect
Atmosphere: 1
Service: 2
This place is horrible.
1. Staff barely speak English.
2. Lack of attention to customers
3. I don't know about the other times but the morning needs to do better or restaffing
Atmosphere: 2
Food: 2
Service: 1
Workers don't know English well enough to take your order! Nasty coffee and stale donuts! They do this only in black neighborhoods!
Atmosphere: 1
Food: 1
Service: 1
Drive through
He missed part of my order but quickly rang up & gave me the missing item. It was clean and service was fast. Food and beverages were good as always!!
Restaurantji Recommends
Super rude people
They cannot do anything and the service is very bad and they talking bullshit with the people
I attempted to place an order but for some reason the menu board only had the advertisement for hashbrowns on it for several minutes. I kept asking about other options and they kept reiterating they had no control over the menu board. Once I ordered, my hashbrowns were undercooked. When I bit into one, it tasted as if they put it in the oven for a split second and just took it right back out, almost flash steamed and mushy to the taste. In addition, it should be noted that like a lot of people now, I don't eat pork or beef. However, I couldn't order anything aside from an egg wrap because they said they didn't have anything. It was 8:00am in the morning. What are the people who have dietary restrictions supposed to eat or is that no longer a concern at Dunkin?
Very disappointed across the board!
It was just a great service, quick and efficient. Great stuff
This review is the Dunkin near 79 th street off Cicero. I have gone there frequently because it was close but this Dunkin is worst one of any I have ever been to. The food is fine but the customer service is terrible. You're lucky if the people who work there know enough English to take your order. I went there several times when I had many points accumulated. Each time I went I was told that my points would not scan and they made me pay full price. My points were taken off three times and I received no discount or any free items. This is the only Dunkin where this happens which makes me think the workers are just incompetent. The manager was unfriendly and just told me to call the number on the APP and nothing was done. Now I go out of my way to avoid that Dunkin even though I pass it several times a week
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Croissant
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