This review is the Dunkin near 79 th street off Cicero. I have gone there frequently because it was close but this Dunkin is worst one of any I have ever been to. The food is fine but the customer service is terrible. You're lucky if the people who work there know enough English to take your order. I went there several times when I had many points accumulated. Each time I went I was told that my points would not scan and they made me pay full price. My points were taken off three times and I received no discount or any free items. This is the only Dunkin where this happens which makes me think the workers are just incompetent. The manager was unfriendly and just told me to call the number on the APP and nothing was done. Now I go out of my way to avoid that Dunkin even though I pass it several times a week
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Croissant
Alberto Sepúlveda
Their drive through is not working all the time
Service: 1
Tonshedlia Phillips
This is one of the worst Dunkin there is. The service is slow and bad. They deliver their donuts out of a gray suv with no covering.
Atmosphere: 1
Food: 1
Service: 1
Ellis Williams
Great coffee good customer service
Atmosphere: 5
Food: 5
Service: 5
Dominique Washington
Service is horrible. The lobby should be open at 6 a.m. no one will open the door. They even told me through the window it opens at 6 now everyone can't see me standing here. Be patient or find another spot.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
Karol Perez
The guy was super rude from the start I went through the drive through and not only was he rude they gave me the wrong drink! I live near here and they have always been like this rude! This is why I never go but I wanted to try their new Christmas drink
Atmosphere: 1
Food: 1
Service: 1
Tresse
Very rude watered down coffee donuts not fresh always hard have gave them chance after chance thought after reopening or Reno they would be better act as if they own the world and should be able to treat people this way
Atmosphere: 1
Food: 1
Service: 1
Mr. Blaze
I ordered a sausage, egg, and cheese croissant sandwich on my way to work and it literally blew my mind. I almost pulled over to savor it. I also ordered the hashbrowns and they are just on another level. High recommend on that combo.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
DDR
Always a great experience! Food and coffee done right! Person at the window is fantastic and always in a good mood! Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese
Akeel Hodge
I ordered a sausage, egg, and cheese croissant sandwich on my way to work and it literally blew my mind. I almost pulled over to savor it. I also ordered the hashbrowns and they are just on another level. High recommend on that combo.
This particular Dunkin Donuts only recognize Police Officers for discounts. The military Defends the Air that we Breath and the freedom we enjoy every single day. To only recognize the police and not the people who defend the police is poor fir business. If you're a Veteran who served this country. I recommend that you don't spend your money Here. Sincerely Jimmie Brown.. proud Navy Veteran
Service: 1
Tishina Davis
The woman who was on drivethru today around 11:15a was incredibly rude and the manager needs to rethink who he allows to interact with the general public. If a customer is asking for a price breakdown, it shouldn’t end in an argument.
Service: 1
Rosetta Sanchez
I'm not sure what time the inside store open but every time I come here , you're always bring forced to walk thru drive thru to order, which is unsafe to do... Usually I arrive around ,630am since I was told in the past they do not open the doors until the sun has risen fully
This review is the Dunkin near 79 th street off Cicero. I have gone there frequently because it was close but this Dunkin is worst one of any I have ever been to. The food is fine but the customer service is terrible. You're lucky if the people who work there know enough English to take your order. I went there several times when I had many points accumulated. Each time I went I was told that my points would not scan and they made me pay full price. My points were taken off three times and I received no discount or any free items. This is the only Dunkin where this happens which makes me think the workers are just incompetent. The manager was unfriendly and just told me to call the number on the APP and nothing was done. Now I go out of my way to avoid that Dunkin even though I pass it several times a week
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Croissant
Their drive through is not working all the time
Service: 1
This is one of the worst Dunkin there is. The service is slow and bad. They deliver their donuts out of a gray suv with no covering.
Atmosphere: 1
Food: 1
Service: 1
Great coffee good customer service
Atmosphere: 5
Food: 5
Service: 5
Service is horrible. The lobby should be open at 6 a.m. no one will open the door. They even told me through the window it opens at 6 now everyone can't see me standing here. Be patient or find another spot.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
The guy was super rude from the start I went through the drive through and not only was he rude they gave me the wrong drink! I live near here and they have always been like this rude! This is why I never go but I wanted to try their new Christmas drink
Atmosphere: 1
Food: 1
Service: 1
Very rude watered down coffee donuts not fresh always hard have gave them chance after chance thought after reopening or Reno they would be better act as if they own the world and should be able to treat people this way
Atmosphere: 1
Food: 1
Service: 1
I ordered a sausage, egg, and cheese croissant sandwich on my way to work and it literally blew my mind. I almost pulled over to savor it. I also ordered the hashbrowns and they are just on another level. High recommend on that combo.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Always a great experience! Food and coffee done right! Person at the window is fantastic and always in a good mood! Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese
I ordered a sausage, egg, and cheese croissant sandwich on my way to work and it literally blew my mind. I almost pulled over to savor it. I also ordered the hashbrowns and they are just on another level. High recommend on that combo.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Restaurantji Recommends
This particular Dunkin Donuts only recognize Police Officers for discounts.
The military Defends the Air that we Breath and the freedom we enjoy every single day. To only recognize the police and not the people who defend the police is poor fir business. If you're a Veteran who served this country. I recommend that you don't spend your money Here. Sincerely Jimmie Brown.. proud Navy Veteran
Service: 1
The woman who was on drivethru today around 11:15a was incredibly rude and the manager needs to rethink who he allows to interact with the general public. If a customer is asking for a price breakdown, it shouldn’t end in an argument.
Service: 1
I'm not sure what time the inside store open but every time I come here , you're always bring forced to walk thru drive thru to order, which is unsafe to do... Usually I arrive around ,630am since I was told in the past they do not open the doors until the sun has risen fully
Service: 1
Very mean staff and don't answer you
Always good ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Coolatta, Bagels, Donuts, Croissant
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