Dunkin'

27 E Lake St, Chicago
(872) 873-2934

Recent Reviews

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Lucia Huertas

first no butter on the bagel and and bagel was not even toasted then for my order I asked for JUST bacon and sausage what do they give me egg and cheese to then I gave it back and told them no egg and cheese they gave it back to me with no egg BUT WITH CHESE like do you want good reviews or not bud? So for the third time I gave it back and finally got it right it was super good but still it was not worth it at all.

Atmosphere: 3

Food: 2

Service: 4

Recklessthor4

Food was cold, place is dirty.

Atmosphere: 2

Food: 1

Service: 3

Charlene Farris

I came in 12/26 about 8pm and the young ladies that was working was very nice, was patient and her service was excellent. The next time I’m in the area and she’s on shift I will be in there.

Atmosphere: 5

Food: 5

Service: 5

Mariah Stan

I came in around 6pm I LOVE LOVE THE GIRL WHOS WORKING THERE. She’s by herself but make sure her guests are taken care of. She has a positive attitude & kept a smile on her face throughout the chaos! Will be back just for her.

Atmosphere: 5

Food: 5

Service: 5

Bruce Popejoy

Stopped in for a quick snack and to use the bathroom...no bathroom 😶.

Enjoyed my donut and hot chocolate.

Atmosphere: 3

Food: 5

Service: 5

Karandeep Singh

They have one guy doing all the work. Hire more people.

William Waters

Ordered nitro cold brew, was served regular cold brew. I asked for the correct drink, they didn't know what nitro cold brew was and said my order was correct. They have no clue what they're doing here, go somewhere else.

RUTH BYRNS

They got my order wrong

Higgy Ganzo

Latino girl that works here is real barista and good sales person with kind attitude towards customers. Would like to come back again!

Atmosphere: 5

Food: 5

Service: 5

Vanessa Hernandez

This Dunkin’ Donuts have bad customer service
We order ice coffee and breakfast they took over 30 mins to give us our food they have bad attitude and the co workers answer back to you

Food: 1

Service: 1

SECURE 1

Too slow at the register and too fast in the back that they forget items

Atmosphere: 1

Food: 2

Service: 1

Bere F

I just went for a cookie dough iced coffee and either it's expired or I think the Almond milk in it is. Please check your products because people can get sick 😫

LaTanya Sisson

After taking the donut out the bag and realizing it’s the wrong flavor I told the cashier and gave it back and instead of her throwing it out she put it back with the other donuts! Completely unsanitary

Atmosphere: 1

Food: 1

Service: 1

Baddest Chicago Queen

Fast and friendly, but also one of the best Dunkin locations in downtown

Atmosphere: 5

Food: 5

Service: 5

Brian Herzig

Went to this location at 8pm and the doors were locked. Losers!

Atmosphere: 1

Food: 1

Service: 1

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