Dunkin'

5050 N Cicero Ave, Chicago
(773) 481-1488

Recent Reviews

Moon Roman

Love this spot the manager and staff are Amazing sweetest so polite I stop every morning on my way to work Excellent customer service !

Atmosphere: 5

Food: 5

Service: 5

Mystiq Dew

Nice little place for decent

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Donuts

Emina minny

Worker kept staring at me the whole time I was in there eating my ice cream, made me very uncomfortable then another worker barely spoke any English kept asking me questions in Spanish.

Atmosphere: 5

Food: 5

Service: 1

Nancy

Always order my coffee here. Staff is friendly and coffee is always good! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Elaine Rivera

The girls that attend here are great. Very personable and very courteous. When I'm in the mood for Dunkin Donuts I like to cone here because they have great customer service...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Curlers and Boston Cream, Hash Browns, Croissant, Muffins, Donuts

Walter Escobar

No napkins at all.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Muffins, Bagels, Donuts

Mimi Fbaby

This location needs to be investigated by corporate. Their menu prices don’t match their system so they’ll up charge every time without letting you know. They’ll also go ahead and charge you the completely wrong thing that costs at least $1-2 extra. This happens nearly every other visit. On top of that it seems they have random family members or their children working the front. How is that legal? Today I ordered a small iced coffee. They charged me for an espresso drink and had no idea how to do a refund so they gathered some change from the counter to give me a refund. Idk how a business operates like this in 2023

Atmosphere: 1

Service: 1

Hallie Cruz

Idk why this location has been given bad reviews, some within the last 6 months. I've visited here only twice and came back the second time because of how friendly and fast the service was the first time. I also had no problems with my orders.

Atmosphere: 4

Food: 5

Service: 5

Beverly Seemann

Tortilla for a wrap was burned.

Food: 1

Aubrey Navarro

The ownership and management is bottom of the barrel for a Dunkin Franchise. Highly recommend you take your business elsewhere if you value quality and service.

Atmosphere: 1

Food: 1

Service: 1

john badal

Worth the walk in! This is the best Dunkin Donuts that I know about. The workers are friendly, accommodating and intelligent. The food is consistently and evenly warmed and delicious. The cold brew is not bitter and it is strong. 5 stars

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg and Cheese, Donuts

Daniel Rodriguez

I’ve been going to this location for over a year and the last two weeks it’s been the worst service I ever had there it’s time to MoveOn and look for a different location for my needs08/14/23

Atmosphere: 1

Food: 2

Service: 1

Maria Carver

I stop by today and 2 employees had an attitude like they don't enjoy your job. I always stop by and get my ice coffee and 2 donuts. Well today was the last time I go. I'm just going to the one on addiaon and Elston they are very friendly and good service. Always the first thing is they greet you with a good morning.

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Donuts

antonio alcaraz

The dog-friendly staff is amazing.

Atmosphere: 5

Food: 5

Service: 5

Philip Parker

Great customer service. Thanks Hector for taking the time and getting my order right the first time and also for your friendly professional service. Wished more places have folks like him. Usually I order drive through but since I was not in a hurry and is nice outside I decided to order and drink inside the restaurant. Place was clean and welcoming environment. Definitely will be going back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Iced Coffee, Sausage Egg and Cheese, Dunkin

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