Dunkin'
205 W Wacker Dr, Chicago
(872) 873-2923
Recent Reviews
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I’ve been here twice. I got the avocado toast both times and an iced coffee. The first time my bread was not toasted. Yesterday it was toasted. Both times the coffee was great. The woman behind the counter yesterday was friendly and welcoming. If you’re reading this, your smile is contagious. Thank you!
Literally terrible Dunkin. I was the only person in the shop and they gave me a cold breakfast sandwich. Employees are completely incompetent, which is saying something for a Dunkin.
Atmosphere: 1
Food: 1
Service: 1
My iced latte just tasted like milk and flavoring. I got an avocado toast but the bread was not toasted and my hash browns weren’t toasted enough. All in all - never coming here again
Atmosphere: 2
Food: 1
Service: 3
Best dunkin I’ve ever had
Iced Oatmilk latte with one pump of French vanilla thank me later
Atmosphere: 5
Food: 5
Service: 5
I give up on this place. No matter what time of morning, they only have like 5 donuts. And not the good ones.
First rule of business, you can’t sell what you don’t have.
Dunkin’ without the donut part.
Atmosphere: 1
Food: 1
Service: 1
This location is always "out" of key menu items. They also often get orders wrong. Slow service, staff seems overworked and exhausted.
Atmosphere: 2
Food: 1
Service: 1
She was the only one working here, and she was extremely moody I’m a worker myself but there is no need to take it out on your customers just because your mad or your by yourself. Get your attitude checked before you come to work
Atmosphere: 1
Food: 1
Service: 1
When i first entered this store it was so clean and even the air smelled amazing. The workers who work there are nice and do a really great job . 10/10
Disgruntled employees
Atmosphere: 1
Food: 1
Service: 1
Disgruntled employees
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My office is right next door so I have ordered from this Dunkin plenty. Staff are unprofessional. My order is wrong every other time. One time I ordered a bacon egg and cheese on a bagel and just got a bagel. Impossible to get a refund. Recommend going anywhere else for coffee and breakfast food
Atmosphere: 1
Food: 2
Service: 1
Manager cares about the shop and his customers
The smug faced cashier and other staff is as disinterested in being here as you can imagine. Messed up my order even after I specifically told them what I wanted. They clearly don’t understand English and dont take orders correctly. See other reviews if you are not convinced. Don’t spoil you day with a messed up order like me and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
I rarely review places only when it’s really bad. I’ve been working next-door to this Dunkin’ Donuts for just shy of six years and I’ve been coming almost every morning on and off. I’ve recently been choosing to spend a little bit more money each morning to go to a nicer coffee shop in the building on the other side of our building instead just to avoid this garbage establishment. this morning for some reason I was feeling in a hurry and cheap I guess and decided to stop into Dunkin’ Donuts because it was raining and I was in a rush. I got my iced coffee and was waiting for my food after already finishing half of my iced coffee. The food still wasn’t ready I mentioned to them they still hadn’t prepared it and it was only two wake up wraps, which literally takes no time at all did I mention I was the only person practically in the establishment? Then proceeded to mention it to the cashier and she told me well you should’ve ordered on the app if you were worried about time and I said I need to go feel free to stop preparing my food it’s taken over a half hour. Learn my lesson for the last final time to avoid this place like the plague. Definitely missing the old Management. They had at the tail end of Covid and pre-Covid. They really knew what they were doing and they were hiring the right people. Now it’s a bunch of degenerates running the place. How sad. Please excuse Any grammar or punctuation this is a talk text because I can only give that much energy to this place.
Atmosphere: 1
Food: 1
Service: 1
Hope will never come
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