Dunkin'
5959 W Diversey Ave, Chicago
(773) 745-0731
Recent Reviews
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I asked for a large coffee with caramel drizzle and cream. The coffee only had cream if you pay is for something that you asked for not something they want you to have and is not the fist time this happens I just let it go but it’s been multiple occasions and I got tired of waisting my money for someone else mistakes
Food was cold, coffee was gross.
Make sure to say light ice or this place will take advantage of you and decieve you. I know times are tough but this is absolutely diabolical and it's not the first time I'm on the go and forgot to say light ice. It makes me think the employees at this store are trained to betray people like this. There's truly no honor at this place.
Karen is great at her job! She's always friendly and has the sweetest voice. Love waking up and placing my order knowing she will be there!, thank you Karen for your friendly service! Karen truly makes dukin!!
Atmosphere: 5
Food: 5
Service: 5
This Dunkin has always been convenient since it’s a minute walk from me, and they have always been good at getting orders done correctly. Though recently, they’ve been screwing up my orders. They seem to always forget to add whipped cream or cold foam if not reminded to do so…and have been receiving missing things in my orders. It really is not that difficult to read what is printed out on the receipt and get it right the first time…
Atmosphere: 2
Food: 4
Service: 2
Some girls commenting on here are lying giving the employees bad reviews because they can’t get what they want for free. They make different accounts constantly to get free ice cream and the employees have noticed it and won’t give them the ice cream because they keep coming back wanting it for free. This Dunkin is amazing I love coming here and seeing all the fake reviews just boils my blood. Keep doing amazing job Dunkin!
Atmosphere: 5
Food: 5
Service: 5
It's the best
Atmosphere: 5
Food: 5
Service: 5
food is amazing but the workers there are super rude.Especially the woman with the bad eyeliner😒 me and my friends were redeeming our free ice cream scoop and she said we were lying about how we already paid even tho they scanned the bar code. This happened twice.
Food: 5
Service: 1
Coffee tastes different every single time.
Atmosphere: 4
Food: 2
Service: 4
Walked up to order and no one came to take my order. 3 employees walked past me and looked at me and still no service. So I left.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I had a very bad experience with the manager! He yelled at me very badly all because I use my Dunkin reward points! Never met anyone as RACIST as that so called manager!
Service: 1
I had a very bad experience with the manager since they have a current promotion with points that you as a customer accumulate for purchases and I have been accumulating for several months and now that I am redeeming them, the manager no longer thought so and he yelled at me very badly. So why put their promotions if they are not going to accept them ?
The ice coffee is delicious
Atmosphere: 5
Food: 5
Service: 5
Is one of my favorite places to enjoy a good coffee with family and friends
Atmosphere: 4
Food: 4
Service: 4
Love going to this location for our coffee and breakfast. Great customer service thanks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Sausage Egg and Cheese, Wake-Up Wrap - Bacon Egg and Cheese, Sourdough Breakfast Sandwich, Donuts, Bacon Egg and Cheese, Egg and Cheese
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