Quiet place to enjoy a delicious coffee, cappuccino, derivatives, as well as their traditional donuts, either alone or accompanied
Atmosphere: 4
Food: 4
Service: 4
Jahir Santiago
Best experience ive had in a dunkin donuts. Was here at 2:30PM 12/14. The lady here has really good customer service, she made my coffee really good and answered and spoke with respect, served me with a smile the entire time. I will be a regular here now.
Atmosphere: 5
Food: 5
Service: 5
Luis Sotelo Jr
Bad customer service. Got my order wrong and then I sat down asked for a cup of ice and was told I would be charged
stacy franceschi
Just called location at 4644 W Diversely Ave at 1:20 pm Tuesday 01/19/2024. Joshua answered phone in Spanish, anyway was asking about birthday cakes and he hung up on me. I called right back spoke to Myra/mgr and asked why, she said he doesn't understand English nor speak it, so Joshua couldn't say in English hold on, I'll get someone to help you. Don't answer the phone if you can't communicate "period" with us the customer's. How rude he was. Hope this Franchise Owner sees this. Will post on Yelp as well.
Service: 1
Janie
This location is always very clean and decorated, the people who work here take care of it really well.
Bathroom the cleanest I’ve ever seen in a venue of this level.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Doughnut
Arturo Barron
I bought a large coffee = $ 3.53 them I found out a extra charge = $ 4.31 I don't know anything about this purchase but one thing I remember the cashier took my debit card behind my eyes that was on Friday August 30 at 5
Atmosphere: 3
Food: 3
Service: 1
Jesus Nava
I like the place
Luke Hatzipetros
Used to be exclusively Dunkin donuts until the other day. I wanted to order a drink with no ice and was told that I was going to be charged $1 for NO ICE. That's right no ice! The manager proceeded to tell me that's policy. I don't understand how these big franchises have become so petty and penny pinching. I'll be taking my business down the street to Starbucks!! They don't charge for no ice.
Waited 30 minutes to get ice cream then the guy walked away like we weren't there. We had to call him and tell him we wanted to order. Then after we tell him our order he asked 3 more times what our order was.
Atmosphere: 1
Food: 3
Service: 1
Anatolii Garashchenko
People who do not know how to do their job well work here! I ordered a $6 drink that was supposed to have whipped cream and caramel, but they didn't put it. When we back to them, the guy did not even apologize and pretended that it was normal! This drink doesn't even cost $2, I can make it several times better at home! I will never come here again!
Atmosphere: 1
Food: 1
Service: 1
Steph Martinez
Roland is a very good and fast worker.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Margaret Montgomery
Service was friendly but did have a bit of a wait even though no one was in there when I arrived. Coffee was horribly made... not what I ordered. Waste of my dunkin' points. ? but my daughters drink was fine
Sergio Torres
I leave this review because of the good service they provided at these dunking donuts, starting with the manager Socorro and the employees Willson, Jocelyn, Daisy, and all the other employees of this location They are very kind and respectful to all customers, they provide fast and very special service to all customers, in this Dunking Donuts they're very clean.I recommend 100% of these dunking donuts located at 4644 W Diversey Ave.Thank you to all the employees for great service.
Quiet place to enjoy a delicious coffee, cappuccino, derivatives, as well as their traditional donuts, either alone or accompanied
Atmosphere: 4
Food: 4
Service: 4
Best experience ive had in a dunkin donuts. Was here at 2:30PM 12/14. The lady here has really good customer service, she made my coffee really good and answered and spoke with respect, served me with a smile the entire time.
I will be a regular here now.
Atmosphere: 5
Food: 5
Service: 5
Bad customer service. Got my order wrong and then I sat down asked for a cup of ice and was told I would be charged
Just called location at 4644 W Diversely Ave at 1:20 pm Tuesday 01/19/2024. Joshua answered phone in Spanish, anyway was asking about birthday cakes and he hung up on me. I called right back spoke to Myra/mgr and asked why, she said he doesn't understand English nor speak it, so Joshua couldn't say in English hold on, I'll get someone to help you. Don't answer the phone if you can't communicate "period" with us the customer's. How rude he was. Hope this Franchise Owner sees this. Will post on Yelp as well.
Service: 1
This location is always very clean and decorated, the people who work here take care of it really well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers, Avocado Spread
Horrible customer service !!!
Atmosphere: 1
Service: 1
Bathroom the cleanest I’ve ever seen in a venue of this level.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Doughnut
I bought a large coffee = $ 3.53 them I found out a extra charge = $ 4.31 I don't know anything about this purchase but one thing I remember the cashier took my debit card behind my eyes that was on Friday August 30 at 5
Atmosphere: 3
Food: 3
Service: 1
I like the place
Used to be exclusively Dunkin donuts until the other day. I wanted to order a drink with no ice and was told that I was going to be charged $1 for NO ICE. That's right no ice! The manager proceeded to tell me that's policy. I don't understand how these big franchises have become so petty and penny pinching. I'll be taking my business down the street to Starbucks!! They don't charge for no ice.
Service: 1
Restaurantji Recommends
Waited 30 minutes to get ice cream then the guy walked away like we weren't there. We had to call him and tell him we wanted to order. Then after we tell him our order he asked 3 more times what our order was.
Atmosphere: 1
Food: 3
Service: 1
People who do not know how to do their job well work here! I ordered a $6 drink that was supposed to have whipped cream and caramel, but they didn't put it. When we back to them, the guy did not even apologize and pretended that it was normal! This drink doesn't even cost $2, I can make it several times better at home! I will never come here again!
Atmosphere: 1
Food: 1
Service: 1
Roland is a very good and fast worker.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Service was friendly but did have a bit of a wait even though no one was in there when I arrived. Coffee was horribly made... not what I ordered. Waste of my dunkin' points. ? but my daughters drink was fine
I leave this review because of the good service they provided at these dunking donuts, starting with the manager Socorro and the employees Willson, Jocelyn, Daisy, and all the other employees of this location They are very kind and respectful to all customers, they provide fast and very special service to all customers, in this Dunking Donuts they're very clean.I recommend 100% of these dunking donuts located at 4644 W Diversey Ave.Thank you to all the employees for great service.
Atmosphere: 5
Food: 5
Service: 5
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