Labrea I think her name is hands down the best manager at a Dunkin ever! She’s always very friendly, if my order is wrong she makes sure to set it right and is very hard at work. 11/10!! She deserves a raise😁
Atmosphere: 5
Food: 5
Service: 5
Priscilla Maldonado
Sunday December 1st, 3:57 am the girl treated us very badly, she was very rude...
Atmosphere: 1
Service: 1
Esmeralda Bautista
Usually during the day and sometimes at night customer service is great and everything Is smooth, but there's always this one lady who is rude and can never seem to get my order right. She constantly screams "speak up please!!" when I'm already practically yelling my order and she still doesn't get my order right and once you pull up to the window she's giving you attitude. She's the only one who is rude and constantly messing up my orders. I've also witnessed her yelling at her employees and giving them attitude when they try to correct her and step in to help costumers.
Food: 3
Service: 1
Amy Sarmiento
My neighborhood Dunkin, I’ve been going here quite a bit now. I’ve noticed some new faces/new employees & I am by far impressed with how great the service is. Seeing that Jorge has been a new employee for a couple months now, has really helped this Dunkin’s Service run way smoother. Jorge has always gone above & beyond with my orders and manages to always leave me in such a great mood! Not only do I feel this way, but my friends, family and other customers here have expressed the same way towards Jorge. On the other hand, the other employees & ESPECIALLY the owner are very rude & tend to make me feel uncomfortable. It is sad to see only 1-2 employees, including Jorge who always make me feel welcome.
Atmosphere: 3
Food: 3
Service: 5
yarelis
Came to this Dunkin. It is ridiculous. Service is rude. Owner is rude. Charging extra $1.00 for no ice out of a drink. Who does that. Never again. I rather go to Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Union J
The owner is rude as hell
Atmosphere: 1
Food: 1
Service: 1
Adriel Ortiz
The only reason this is getting a poor review is because of the one female that works there at night (9/12/24). She had the audacity to get bothered because we pulled through the drive through early and the order wasn’t ready yet. She refused to finish speaking to us on the intercom and gave us an attitude as we waited at the take out window. I understand we all have bad days but at the end of the day that’s her job and she has to maintain a level of professionalism. If she has an attitude like that then maybe customer service shouldn’t be her focus of work ??♂️
Atmosphere: 1
Food: 1
Service: 1
Shelby Francis
Very nice service
Atmosphere: 5
Food: 5
Service: 5
E Poole
Great location, within walking distance.
Atmosphere: 4
Food: 4
Service: 4
Mahesh Goswami
Very good customer service very fast guide to store nice and clean. I love this Dunkin’ Donuts.
For me, everything is at a high level. Thank you. Małgorzata
Atmosphere: 5
Food: 5
Service: 5
Christina Mercado
The last two months the donuts have been rock solid. I used to live this place because frankly, the doughnuts always seem very soft and fresh. I don't know what's going on. I've even asked like if the donuts are hard I'd prefer not to have it and within the last two months they've always been hard.
Atmosphere: 3
Food: 1
Service: 3
Ry Jotunblod
Employees are rude To you and to eachother My coworker ordered a sandwich They didn't give her multi grain and it was cold When she told them they started yelling at each other about who's fault it was They are also mopping EVERY single time I come in here and when you sit with your food & drink they will literally mop around your feet and get very close to you Do yourself a favor and go to Wellington & central Dunkin, Brickyard Dunkin or even on Diversey and austin
Atmosphere: 1
Food: 2
Service: 1
n0luck4ju Soto
People are rude and the store is dirty. Got a fly in my coffee. Will not go back to this location!
Atmosphere: 1
Food: 1
Service: 1
Андрій Ціцяла
do not recommend this place!!! They refused to serve me because they didn't like the way my car was parked, I explained to them that I had to park like that because you don't have any free space in the parking lot and I'll grab a coffee and leave right away!! these are not at all professionals and rude!!!!!
Labrea I think her name is hands down the best manager at a Dunkin ever! She’s always very friendly, if my order is wrong she makes sure to set it right and is very hard at work. 11/10!! She deserves a raise😁
Atmosphere: 5
Food: 5
Service: 5
Sunday December 1st, 3:57 am the girl treated us very badly, she was very rude...
Atmosphere: 1
Service: 1
Usually during the day and sometimes at night customer service is great and everything Is smooth, but there's always this one lady who is rude and can never seem to get my order right. She constantly screams "speak up please!!" when I'm already practically yelling my order and she still doesn't get my order right and once you pull up to the window she's giving you attitude. She's the only one who is rude and constantly messing up my orders. I've also witnessed her yelling at her employees and giving them attitude when they try to correct her and step in to help costumers.
Food: 3
Service: 1
My neighborhood Dunkin, I’ve been going here quite a bit now. I’ve noticed some new faces/new employees & I am by far impressed with how great the service is. Seeing that Jorge has been a new employee for a couple months now, has really helped this Dunkin’s Service run way smoother. Jorge has always gone above & beyond with my orders and manages to always leave me in such a great mood! Not only do I feel this way, but my friends, family and other customers here have expressed the same way towards Jorge. On the other hand, the other employees & ESPECIALLY the owner are very rude & tend to make me feel uncomfortable. It is sad to see only 1-2 employees, including Jorge who always make me feel welcome.
Atmosphere: 3
Food: 3
Service: 5
Came to this Dunkin. It is ridiculous. Service is rude. Owner is rude. Charging extra $1.00 for no ice out of a drink. Who does that. Never again. I rather go to Starbucks.
Atmosphere: 1
Food: 1
Service: 1
The owner is rude as hell
Atmosphere: 1
Food: 1
Service: 1
The only reason this is getting a poor review is because of the one female that works there at night (9/12/24). She had the audacity to get bothered because we pulled through the drive through early and the order wasn’t ready yet. She refused to finish speaking to us on the intercom and gave us an attitude as we waited at the take out window. I understand we all have bad days but at the end of the day that’s her job and she has to maintain a level of professionalism. If she has an attitude like that then maybe customer service shouldn’t be her focus of work ??♂️
Atmosphere: 1
Food: 1
Service: 1
Very nice service
Atmosphere: 5
Food: 5
Service: 5
Great location, within walking distance.
Atmosphere: 4
Food: 4
Service: 4
Very good customer service very fast guide to store nice and clean. I love this Dunkin’ Donuts.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
For me, everything is at a high level. Thank you. Małgorzata
Atmosphere: 5
Food: 5
Service: 5
The last two months the donuts have been rock solid. I used to live this place because frankly, the doughnuts always seem very soft and fresh. I don't know what's going on. I've even asked like if the donuts are hard I'd prefer not to have it and within the last two months they've always been hard.
Atmosphere: 3
Food: 1
Service: 3
Employees are rude
To you and to eachother
My coworker ordered a sandwich
They didn't give her multi grain and it was cold
When she told them they started yelling at each other about who's fault it was
They are also mopping EVERY single time I come in here and when you sit with your food & drink they will literally mop around your feet and get very close to you
Do yourself a favor and go to Wellington & central Dunkin, Brickyard Dunkin or even on Diversey and austin
Atmosphere: 1
Food: 2
Service: 1
People are rude and the store is dirty. Got a fly in my coffee. Will not go back to this location!
Atmosphere: 1
Food: 1
Service: 1
do not recommend this place!!! They refused to serve me because they didn't like the way my car was parked, I explained to them that I had to park like that because you don't have any free space in the parking lot and I'll grab a coffee and leave right away!! these are not at all professionals and rude!!!!!
Atmosphere: 1
Food: 1
Service: 1
Loading...