Dunkin'
11525 S Halsted St, Chicago
(773) 726-2538
Recent Reviews
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They don’t have. A costumer service skills , they are so o professional and when I ask to use the restroom they say don’t have a restroom, why are you doing donkin donuts?????
I wish they were mine 24/7
Waited for 15 minutes and no one came to the order screen. Also the phone number was disconnected.
Atmosphere: 1
Service: 1
Store was clean, staff were polite. I ordered donuts and iced coffee.
Atmosphere: 5
Food: 3
Service: 4
I stop by this location for some coffee and bagels but before I ordered it wanted to wash my hands the rude employee said we don't have public washrooms you sell food and drinks but you dont let customers use the washrooms they have them but choose not to use them as I was leaving this place very dirty floors outside has garbage i think its time for a visit from the city to help you service customers the right way. 👎
Atmosphere: 1
Food: 1
Service: 1
Always ready and exactly like I like it 👌🏽
Atmosphere: 5
Food: 5
Service: 5
⚠️ I saw all the bad reviews here, so I tried to order some food. The customer service of dunkin told me there was no food at night. No food at night is unusual. OK, no problem, let me get the chocolate shake, no chocolate shake🤔. OK, let me get a strawberry banana smoothie. Can do.🙄wtf.
Atmosphere: 3
Food: 3
Service: 3
Great experience
Atmosphere: 5
Food: 5
Service: 5
Needed an afternoon pick-me-up. And this location let me down. Very slow service and I wasn't happy with my coffee.
Service is inconsistent..........hopefully will get better!
Restaurantji Recommends
They are serving hard donuts . Completely careless about people spending their money there!
All I ask is that when I order my food, I would like to receive all of my food, I don't want to have to go back because someone forgot to give me a portion of the food I paid for.
This location makes it VERY hard to order in the app. Love the manager and I feel sorry for her when it comes to her morning staff. They almost NEVER get the online order right and it becomes too late to go back for them to correct it because you gotta get to work. Now you have to remember to check your order before leaving.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Iced Macchiato
Very clean and pleasant. Must be a new manager now!!!
Atmosphere: 5
Food: 5
Service: 5
Was craving a chai latte so I swung through here and they made it with half chai and half coffee.. how do you mess that up?
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