Dunkin'

6738 W Archer Ave, Chicago
(773) 586-5969

Recent Reviews

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Sra D Landa

I bought
1 coffee
1 orange juice
1 hot chocolate
3 sausage egg and cheese crossaints..
The worst sandwiches ever!!!
They were cold, the bread wasn't baked enough and the cheese wasn't melted. It looked like they rushed and just threw everything on it to get us out of the line. Horrible sandwiches, I didn't go back because I had somewhere to be.

Atmosphere: 1

Food: 1

Service: 1

Kelly

Every single time I come to this location they make my drink wrong . CAN GO TO ANY OTHER DUNKIN AND IT BE RIGHT BUT NOPE NOT THIS LOCATION.

Atmosphere: 1

Food: 1

Service: 1

muhammad sohail

Very slow service

Service: 1

anna Espinosa

I didn't get the memo that the hash brown was changed for mashed potatoes 😕 they where still cold and the girl who did my sandwich had music head phones on so she was not even available to listen to me, poor customer serviceing, id give it a zero if I could

Sonia Delgado

I stopped going to Dunkin because they always get my order wrong. Decided to go back and went into the shop instead of drive thru ordered 2 medium iced caramel coffees and of course my coffee was regular no sugar! Mind you, I was the only one there at 6:45am. Why why why!!! Simple order

Caroline Broderick

I love this Dunkin. Wonderful employee makes my drink right every time. If u go to the Dunkin at 63rd they charge more but this one perfect and doesn’t charge more because it’s in the neighborhood

Atmosphere: 5

Food: 5

Service: 5

Marie S.

If you go in the drive thru, you can get by sometimes. I went inside and was met with very rude workers who do not prioritize customers and their orders. I ordered a mix of donuts, and the worker did not let me pick the mix of donuts and just threw the box at me. I was waiting 20+ minutes patiently just for my order, and I was still not treated correctly. Why should I need to wait that long just because I didn’t go in the drive thru?

Atmosphere: 1

Food: 1

Service: 1

Daniel Shafer

If you order using delivery, don't. When you order 50+ 'assorted' munchkins they give you about 10 jelly and 40 stale standard glazed. No assortment.

Atmosphere: 1

Food: 1

Service: 1

Stefanie Sandoval

Don't waste your time visiting this location after morning. It's almost impossible to order hot food as the oven is always out of service in the evening. If you're looking for something to eat save time and go somewhere else.

Atmosphere: 1

Food: 1

Service: 1

Pedro Green

The over night guy is the best worker to be honest he polite and always smiling really puts the effort tall guy whit red hair

Atmosphere: 5

Food: 5

Service: 5

pyong23

Unbelievably, very poor service, at the drive thru I request Large Coffee 1 Cream Regular sugar with blueberry muffin. Had to repeat myself 3 times and she still got it wrong . Paid for it and was a medium latte with blueberry. Told the cashier this is incorrect and he said it’s what I order, real?Went inside, told her what I order and this is incorrect, she act like I was some foreign.Finally she made another and still got it wrong.Attitude really poor, will never come back to this store.Oh yes, they don’t give out receipt They don’t give up receipt’s even when you ask for it.

Atmosphere: 1

Service: 1

Alex Butterfield

dont go overnight the manager doesn't like to work i guess. it was 1am and all i asked for was 2 coffees in the drive thru she seemed upset i was there. the only reason why I gave two stars is because I feel bad for the guy helping her that night, he was nice at least lol.

Atmosphere: 1

Food: 1

Service: 1

Angelica Pelayo

I sat in the drive thru waiting while the employees had a full on argument amongst themselves totally disengaged with the customers. They got my order wrong and the girl was so ride when I told her I had ordered something else in a very nice way . Not going back here.

Service: 1

armando rojas

Nice and efficient service ?

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Doughnut

Becky Walowski

Without the overnight girls - my day would not be started without a smile and a kind word! Along with a fresh iced coffee at 3am makes the day start right!! Thank you!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

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