Unbelievably, very poor service, at the drive thru I request Large Coffee 1 Cream Regular sugar with blueberry muffin. Had to repeat myself 3 times and she still got it wrong . Paid for it and was a medium latte with blueberry. Told the cashier this is incorrect and he said it’s what I order, real?Went inside, told her what I order and this is incorrect, she act like I was some foreign.Finally she made another and still got it wrong.Attitude really poor, will never come back to this store.Oh yes, they don’t give out receipt They don’t give up receipt’s even when you ask for it.
Atmosphere: 1
Service: 1
Alex Butterfield
dont go overnight the manager doesn't like to work i guess. it was 1am and all i asked for was 2 coffees in the drive thru she seemed upset i was there. the only reason why I gave two stars is because I feel bad for the guy helping her that night, he was nice at least lol.
Atmosphere: 1
Food: 1
Service: 1
Angelica Pelayo
I sat in the drive thru waiting while the employees had a full on argument amongst themselves totally disengaged with the customers. They got my order wrong and the girl was so ride when I told her I had ordered something else in a very nice way . Not going back here.
Service: 1
armando rojas
Nice and efficient service ?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Doughnut
Becky Walowski
Without the overnight girls - my day would not be started without a smile and a kind word! Along with a fresh iced coffee at 3am makes the day start right!! Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Chanel Harris
Desiree was awesome. My drink was great and fast thanks. Desiree put the D in Dunkin Donuts!!!
Atmosphere: 2
Service: 5
Chieli Maldonado
Service can be okayyy given the time but I love the grab n go style shop since it's so small, and the location is great being on archer headed toward harlem. Really convenient when youre in a rush or just headed towards the
Atmosphere: 5
Food: 5
Service: 3
Chiquita Russ
While I enjoyed my iced caramel macchiato. I most definitely enjoyed the beautiful customers service from your employees Desiree. She was phenomenally helpful, has amazing communication and compassion. When I think of great customer service , I will forever think of her. We need more people like her. Thank you so much
Atmosphere: 5
Food: 5
Service: 5
Seth Wright
The atmosphere and customer service is top notch. I would recommend this site to all my colleagues. There's this woman named Desiree who goes out of her way to make sure I'm satisfied and make sure I had everything I need. It makes guy a feel at home. 5/5
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Breakfast Sandwich
Deandre Ranson
Every time I go there Desiree especially helps me with the same order and she’s always smiling and funny ,overall always a great experience and I will continue to return 10/10
I appreciate a cup of coffee but to have a fresh cup three am on a Friday hit different Desiree don’t stop loving what you do need more like you
Loretta H.
My favorite Dunkin by far! I get coffee every morning and the drive thru is usually pretty crowded but it's never a long wait. Kudos to the young lady that works the early morning rush (Deserae) She is quick and super friendly. Keep up the great work. Your management should be proud!
Christopher Garza
Best location in the city by farKudos for Natalia best customer service and dedication at this location
Mikey Garza
My 5 stars are for Natalia her service is above and beyond every time I visit this
Atmosphere: 5
Food: 5
Service: 5
Faith
Went to get a refresher & Natalia had the prettiest big smile best attitude there I definitely recommend this place ?
Unbelievably, very poor service, at the drive thru I request Large Coffee 1 Cream Regular sugar with blueberry muffin. Had to repeat myself 3 times and she still got it wrong . Paid for it and was a medium latte with blueberry. Told the cashier this is incorrect and he said it’s what I order, real?Went inside, told her what I order and this is incorrect, she act like I was some foreign.Finally she made another and still got it wrong.Attitude really poor, will never come back to this store.Oh yes, they don’t give out receipt They don’t give up receipt’s even when you ask for it.
Atmosphere: 1
Service: 1
dont go overnight the manager doesn't like to work i guess. it was 1am and all i asked for was 2 coffees in the drive thru she seemed upset i was there. the only reason why I gave two stars is because I feel bad for the guy helping her that night, he was nice at least lol.
Atmosphere: 1
Food: 1
Service: 1
I sat in the drive thru waiting while the employees had a full on argument amongst themselves totally disengaged with the customers. They got my order wrong and the girl was so ride when I told her I had ordered something else in a very nice way . Not going back here.
Service: 1
Nice and efficient service ?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Doughnut
Without the overnight girls - my day would not be started without a smile and a kind word! Along with a fresh iced coffee at 3am makes the day start right!! Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Desiree was awesome. My drink was great and fast thanks. Desiree put the D in Dunkin Donuts!!!
Atmosphere: 2
Service: 5
Service can be okayyy given the time but I love the grab n go style shop since it's so small, and the location is great being on archer headed toward harlem. Really convenient when youre in a rush or just headed towards the
Atmosphere: 5
Food: 5
Service: 3
While I enjoyed my iced caramel macchiato. I most definitely enjoyed the beautiful customers service from your employees Desiree. She was phenomenally helpful, has amazing communication and compassion. When I think of great customer service , I will forever think of her. We need more people like her. Thank you so much
Atmosphere: 5
Food: 5
Service: 5
The atmosphere and customer service is top notch. I would recommend this site to all my colleagues. There's this woman named Desiree who goes out of her way to make sure I'm satisfied and make sure I had everything I need. It makes guy a feel at home. 5/5
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Breakfast Sandwich
Every time I go there Desiree especially helps me with the same order and she’s always smiling and funny ,overall always a great experience and I will continue to return 10/10
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I appreciate a cup of coffee but to have a fresh cup three am on a Friday hit different Desiree don’t stop loving what you do need more like you
My favorite Dunkin by far! I get coffee every morning and the drive thru is usually pretty crowded but it's never a long wait. Kudos to the young lady that works the early morning rush (Deserae) She is quick and super friendly. Keep up the great work. Your management should be proud!
Best location in the city by farKudos for Natalia best customer service and dedication at this location
My 5 stars are for Natalia her service is above and beyond every time I visit this
Atmosphere: 5
Food: 5
Service: 5
Went to get a refresher & Natalia had the prettiest big smile best attitude there I definitely recommend this place ?
Atmosphere: 5
Food: 5
Service: 5