Today I went to get myself a matcha. The young lady who took my order is so nice and helpful. And my matcha was perfectly done, made and the taste is way better than I was expecting (considering that other Dunkin’ Donuts don’t make it how I order it) Thank you so much to the young lady. You deserve a raise, and your costumer service is a 100/10.🤍
Atmosphere: 5
Food: 5
Service: 5
Blanca Martinez
Ordered 2 coffees came home n noticed is was just water with milk also I ordered 2 donuts and came back with long John
Atmosphere: 1
Food: 1
Service: 1
Melissa Flores
They always have a horrible attitude and they never seem to get any of my orders correct. They just do what they want. They need to get it together
Atmosphere: 1
Food: 1
Service: 1
Filip R.
A young woman with a lip piercing was extremely rude and arrogant. She refused to serve me at 9:55 pm and didn’t even let me use the restroom.
Avoid this disgusting place. 🤮
Atmosphere: 1
Food: 1
Service: 1
Aldo Perez
Don't know how to make there own drinks
Atmosphere: 1
Food: 1
Service: 1
Samantha Montes
I come to this Dunkin location practically every day and get the same cold brew every single time. Never had an issue before. But these past few weeks I’ve been noticing some inconsistency like: wait times going up from waiting like 3 minutes to almost 25 minutes. Fine no big deal I guess I can live with that. But my last two back to back visits the service and the cold brews were absolutely horrible. I order through my mobile app all the time and when I went through the drive thru I received my order tried the cold brew and it was absolutely awful. They put barely any dairy in it, none of my liquid sugar, and the coffee? Was beyond burnt and bitter. I went inside and waited maybe 8 minutes before someone came to help me and asked the employee nicely if she could remake the two drinks for me because they were very burnt and bitter. (Definitely not worth spending $9 for.) She goes to remake them and I guess she was annoyed at having to do it again because I hear her commenting loudly about it with her coworkers. Whatever. She gave them back to me with such an attitude and I should’ve just asked for a refund at that point but I took the fixed coffees and left. I go back today and I still mobile order my usual and when we get them just looking at it again I know it’s going to be another bad experience. The cold brew was probably 98% oat milk and maybe a dash of espresso? Didn’t even bother trying to go in to get them fixed just dumped them out and out another $9 for nothing. If they can remember a customer’s name or face why can’t they remember to make a simple cold brew? What’s the point of the measurement lines and recipes then?
Food: 1
Service: 1
Jasmine Castillo
I placed an online order, and just based off the fact that the employee with the red hair just handed us the food, no greeting no glance I already knew what I was in for. Burnt croissant, cold as ice wraps. I get it, it’s early but you’re literally a breakfast place. Take your crap attitude and find a different job if this if the type of customer service and food you’re giving out to people who are paying you their hard earned money while you sit in Dunkin and hand out trash. Never coming back to this location
Atmosphere: 1
Food: 1
Service: 1
Sally Fuller
The ladies in there are on point! Fast service & good coffee.
Atmosphere: 5
Food: 5
Service: 5
Angie Ellington
Love going there depending on who you get to service you other than that good
Atmosphere: 3
Food: 4
Service: 4
Eva Vazquez
I put my review weeks ago i don’t know if they deleted or what but I went with my son like 4 weeks ago i was i waiting for 3-5 min in the drive through after no answer i was like hello her answer was what do you want that is horrible costumer service they need to teach them better how to do their jobs
This morning I went for a refill and the young lady with the lip piercings messed up my whole order there was no caramel on my coffee when I specifically asked for ice, caramel, cream and sugar. I asked for a double chocolate donut and she gave me strawberry frosted. I’m not one to write reviews but this really upset me. This coffee tasted so disgusting I had to throw it out.
Atmosphere: 2
Food: 1
Service: 2
John beathea
I love Dunkin's Coffee that French vanilla is so good as for the donuts well their donuts...lol...I rarely get one but they can keep them sandwiches
Atmosphere: 5
Food: 5
Service: 5
Alma Sauseda
Coffee was hot and fresh. Had the strawberry lemon loaf and it was amazing.
Juan J
Drink was horrible. I couldn’t get a refund or exchange. Service is poor. I been coming here for the past 3 months. I never had a problem here .
Today I went to get myself a matcha. The young lady who took my order is so nice and helpful. And my matcha was perfectly done, made and the taste is way better than I was expecting (considering that other Dunkin’ Donuts don’t make it how I order it) Thank you so much to the young lady. You deserve a raise, and your costumer service is a 100/10.🤍
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 coffees came home n noticed is was just water with milk also I ordered 2 donuts and came back with long John
Atmosphere: 1
Food: 1
Service: 1
They always have a horrible attitude and they never seem to get any of my orders correct. They just do what they want. They need to get it together
Atmosphere: 1
Food: 1
Service: 1
A young woman with a lip piercing was extremely rude and arrogant. She refused to serve me at 9:55 pm and didn’t even let me use the restroom.
Avoid this disgusting place. 🤮
Atmosphere: 1
Food: 1
Service: 1
Don't know how to make there own drinks
Atmosphere: 1
Food: 1
Service: 1
I come to this Dunkin location practically every day and get the same cold brew every single time. Never had an issue before. But these past few weeks I’ve been noticing some inconsistency like: wait times going up from waiting like 3 minutes to almost 25 minutes. Fine no big deal I guess I can live with that. But my last two back to back visits the service and the cold brews were absolutely horrible. I order through my mobile app all the time and when I went through the drive thru I received my order tried the cold brew and it was absolutely awful. They put barely any dairy in it, none of my liquid sugar, and the coffee? Was beyond burnt and bitter. I went inside and waited maybe 8 minutes before someone came to help me and asked the employee nicely if she could remake the two drinks for me because they were very burnt and bitter. (Definitely not worth spending $9 for.) She goes to remake them and I guess she was annoyed at having to do it again because I hear her commenting loudly about it with her coworkers. Whatever. She gave them back to me with such an attitude and I should’ve just asked for a refund at that point but I took the fixed coffees and left. I go back today and I still mobile order my usual and when we get them just looking at it again I know it’s going to be another bad experience. The cold brew was probably 98% oat milk and maybe a dash of espresso? Didn’t even bother trying to go in to get them fixed just dumped them out and out another $9 for nothing. If they can remember a customer’s name or face why can’t they remember to make a simple cold brew? What’s the point of the measurement lines and recipes then?
Food: 1
Service: 1
I placed an online order, and just based off the fact that the employee with the red hair just handed us the food, no greeting no glance I already knew what I was in for. Burnt croissant, cold as ice wraps. I get it, it’s early but you’re literally a breakfast place. Take your crap attitude and find a different job if this if the type of customer service and food you’re giving out to people who are paying you their hard earned money while you sit in Dunkin and hand out trash. Never coming back to this location
Atmosphere: 1
Food: 1
Service: 1
The ladies in there are on point! Fast service & good coffee.
Atmosphere: 5
Food: 5
Service: 5
Love going there depending on who you get to service you other than that good
Atmosphere: 3
Food: 4
Service: 4
I put my review weeks ago i don’t know if they deleted or what but I went with my son like 4 weeks ago i was i waiting for 3-5 min in the drive through after no answer i was like hello her answer was what do you want that is horrible costumer service they need to teach them better how to do their jobs
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Best crew ever. Manager is the best!
Atmosphere: 5
Food: 5
Service: 5
This morning I went for a refill and the young lady with the lip piercings messed up my whole order there was no caramel on my coffee when I specifically asked for ice, caramel, cream and sugar. I asked for a double chocolate donut and she gave me strawberry frosted. I’m not one to write reviews but this really upset me. This coffee tasted so disgusting I had to throw it out.
Atmosphere: 2
Food: 1
Service: 2
I love Dunkin's Coffee that French vanilla is so good as for the donuts well their donuts...lol...I rarely get one but they can keep them sandwiches
Atmosphere: 5
Food: 5
Service: 5
Coffee was hot and fresh. Had the strawberry lemon loaf and it was amazing.
Drink was horrible. I couldn’t get a refund or exchange. Service is poor. I been coming here for the past 3 months. I never had a problem here .
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