Whether it was the owner or worker, he was very rude. I came around 6pm, mind you they close at 7pm. I went to the drive thru, and I didn’t mind the wait nor did I say anything when I got to the window! I understand they only have one person at the end of the day. As soon as I get to the window, he complained that I was at the drive thru instead of coming inside because he is the only one. To me, it sounds like they need to put a cone when they don’t want customers to use the drive thru. Easy solution instead of being rude to customers and losing them.
gisflodiva13
People are so rude and food is horrible…even if this is the closest Dunkin to me I would rather go somewhere else!
Atmosphere: 1
Food: 1
Service: 1
Albert A. Albertson
As always DDs normal store.
Atmosphere: 3
Food: 4
Service: 3
Ashley Perez
Literally the worst quality of food and the service was trash. Save your money and go ANYWHERE else. Food was inedible bc it was so hard and disgusting. Employees rude. If you don’t like customer service then don’t work in this industry. Quality of Dunkin has just gone to the gutter.
Atmosphere: 1
Food: 1
Service: 1
Jose Calderon
Rude workers. They also prefer to take driver through orders before walk in orders. Even when you arrive before the cars
Will Giblin
Strawberry glazed donut with sprinkles is the best
Zoryans Shlyanta
The worst service in the world!!!! The owner is very rude
Mayra Nunez
Very rude guy at the drive-thru. I just got the app and didn't know how to use my points, so I asked how I could pay with points. When I didn't get anywhere, I asked for a manager, and he was no help. I get there might be a language barrier but don't get mad at the customer because you are unable to understand or communicate.
Ten Rob
I kind of like this location. The staff is always courteous. Sometimes I have to take sandwiches back because the crossaint was burnt, but they quickly remade it with an apology.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich, Dunkin' Energy
Shreebahuchar Petroleum
Nice food and fast delivery
Parking: No
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
They need to fire all the employees their service is terrible..!!!!! they never can get anything right and the guy at the window is very rude I told him my coffee was not hot enough its warm, then he gives me the same coffee back with ice in it and he laughs at me.!!! I wish this Dunkin' place go out of business.. we already have one on Diversey and Austin and the brickyard they need to go with their bad service I stopped going there a month ago
Atmosphere: 1
Food: 1
Service: 1
Sammy Cintron
They need to fire all the employees their service is terrible..!!!!! they never can get anything right and the guy at the window is very rude I told him my coffee was not hot enough its warm, then he gives me the same coffee back with ice in it and he laughs at me.!!! I wish this Dunkin' place go out of business.. we already have one on Diversey and Austin and the brickyard they need to go with their bad service I stopped going there a month ago
Atmosphere: 1
Food: 1
Service: 1
Lisa B
I truly need to understand why it is that on goggle it says you guys close at 7PM but I come right before 5:30PM and it's closed. So do you close at 5PM or 7PM? Could it be possible for the hours to get updated to avoid this inconvenience? Not just for me but anyone. This is literally the 4th time I come during "open BUSINESS hours" and it's legit closed. It's very frustrating for a business to say "OPEN" and it being closed 3/4 hours earlier than stated on Google. Maybe a sign at the door with the updated hours and an updated version on Google as well, simple consideration for the customers.
Atmosphere: 1
Food: 1
Service: 1
Monica
Not sure why this business has their hours online saying that they’re open till 7pm. I’ve gone for dine in TWICE before 7pm, around 5/6pm and they are NOT open for you to go inside and order. Nowhere does it say that they’re drive-thru only after a certain time and they also don’t have their hours posted outside their door.
Whether it was the owner or worker, he was very rude. I came around 6pm, mind you they close at 7pm. I went to the drive thru, and I didn’t mind the wait nor did I say anything when I got to the window! I understand they only have one person at the end of the day. As soon as I get to the window, he complained that I was at the drive thru instead of coming inside because he is the only one. To me, it sounds like they need to put a cone when they don’t want customers to use the drive thru. Easy solution instead of being rude to customers and losing them.
People are so rude and food is horrible…even if this is the closest Dunkin to me I would rather go somewhere else!
Atmosphere: 1
Food: 1
Service: 1
As always DDs normal store.
Atmosphere: 3
Food: 4
Service: 3
Literally the worst quality of food and the service was trash. Save your money and go ANYWHERE else. Food was inedible bc it was so hard and disgusting. Employees rude. If you don’t like customer service then don’t work in this industry. Quality of Dunkin has just gone to the gutter.
Atmosphere: 1
Food: 1
Service: 1
Rude workers. They also prefer to take driver through orders before walk in orders. Even when you arrive before the cars
Strawberry glazed donut with sprinkles is the best
The worst service in the world!!!! The owner is very rude
Very rude guy at the drive-thru. I just got the app and didn't know how to use my points, so I asked how I could pay with points. When I didn't get anywhere, I asked for a manager, and he was no help. I get there might be a language barrier but don't get mad at the customer because you are unable to understand or communicate.
I kind of like this location. The staff is always courteous. Sometimes I have to take sandwiches back because the crossaint was burnt, but they quickly remade it with an apology.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich, Dunkin' Energy
Nice food and fast delivery
Parking: No
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
Restaurantji Recommends
Coffee was fresh made and place looks clean.
Atmosphere: 5
Food: 5
Service: 5
They need to fire all the employees their service is terrible..!!!!! they never can get anything right and the guy at the window is very rude I told him my coffee was not hot enough its warm, then he gives me the same coffee back with ice in it and he laughs at me.!!! I wish this Dunkin' place go out of business.. we already have one on Diversey and Austin and the brickyard they need to go with their bad service I stopped going there a month ago
Atmosphere: 1
Food: 1
Service: 1
They need to fire all the employees their service is terrible..!!!!! they never can get anything right and the guy at the window is very rude I told him my coffee was not hot enough its warm, then he gives me the same coffee back with ice in it and he laughs at me.!!! I wish this Dunkin' place go out of business.. we already have one on Diversey and Austin and the brickyard they need to go with their bad service I stopped going there a month ago
Atmosphere: 1
Food: 1
Service: 1
I truly need to understand why it is that on goggle it says you guys close at 7PM but I come right before 5:30PM and it's closed. So do you close at 5PM or 7PM? Could it be possible for the hours to get updated to avoid this inconvenience? Not just for me but anyone. This is literally the 4th time I come during "open BUSINESS hours" and it's legit closed. It's very frustrating for a business to say "OPEN" and it being closed 3/4 hours earlier than stated on Google. Maybe a sign at the door with the updated hours and an updated version on Google as well, simple consideration for the customers.
Atmosphere: 1
Food: 1
Service: 1
Not sure why this business has their hours online saying that they’re open till 7pm. I’ve gone for dine in TWICE before 7pm, around 5/6pm and they are NOT open for you to go inside and order. Nowhere does it say that they’re drive-thru only after a certain time and they also don’t have their hours posted outside their door.
Atmosphere: 1
Food: 1
Service: 1
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