Dunkin'

9100 S Commercial Ave, Chicago
(773) 221-3991

Recent Reviews

Oscar Perez

Excellent site ??

Atmosphere: 5

Food: 5

Service: 5

Rodrick Johnson

What more can you say about? Love the doughnuts and coffee ☕?

Atmosphere: 5

Food: 5

Service: 5

Loretta Brinkley

If I could have gave a zero star I would ordered a dozen donuts they was so hard uneatable even try tried to warm them still was so hard

Food: 1

Gia Seeking

Fast Service Friendly Service But It’s A Small Facility that’s often dirty and surrounded by homeless people which makes paying customers

Atmosphere: 2

Food: 4

Service: 4

Ruby Adams

Breakfast with my sister. We had the breakfast croissant sandwich and the BEST tasting coffee ever. Will be back there again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Donuts

Giles Gondouin

I performed private security for a Dunkin Doughnut cafe in 92nd and s commercial and never got paid. Instead of paying me, they ended up telling all the other business owners and their staff members my personal identity information. In addition, they reported me to my department of defense chain and command, and said disrespectful and false information about me. This Indian lady who offered me the security position for one time, was being rude and nasty to me. And to make matters worse, when I explained the information to her husband who was a male Indian manager, he acted clueless and ignorant about the service I completed for his wife. And both the Indian lady and male told their staff members they were not going to pay me, and continued to place me in a position of a victim in the city of Chicago.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Caramel Iced Macchiato

Usa G.

I performed private security in the past for a Dunkin Doughnut cafe in 91st and S Commercial Ave and never got paid. Instead of paying me, they ended up telling all the other business owners and their staff members my personal identity information. In addition, they reported me to my department of defense chain and command, and said disrespectful and false information about me. This Indian lady who offered me the security position for one time, was being rude and nasty to me. And to make matters worse, when I explained the information to her husband who was a male Indian manager, he acted clueless and ignorant about the service I completed for his wife. And both the Indian lady and male told their staff members they were not going to pay me, and continued to place me in a position of a victim in the city of Chicago.

Alessandra Padilla

Horrible service from the owners (they just see you standing there and don’t complete your order) while the other workers are busy cleaning or tending to other responsibilities!

Service: 1

Hilda Brunt

Location: 7013 S Stony Island, Chicago, IL 69649On August 9, 2023, at 6:22 am, I was at Dunkin to purchase 4 boxes of coffee and a dozen of donuts and half dozen bagels. The store hours are 6:00 am to 6:00 pm. I tried to enter at 6:22 am but the door was locked, I continued to stand there thinking the employee would open the door but he just stood there trying to avoid looking at me. I decided to go through the drive in. When I placed my order, I was told that I had to come inside to order the boxes. I said I tried to get in but the door was locked, she started yelling, I told her don’t yell at me, I am the customer.I then went inside and ask fo the manager. Well guess what? That person was the manager. She was still nasty. She said her new employee didn’t know he was suppose to open the door and the door isn’t opened until all the employees are there.That was not my problem. The customers saw and heard how she was acting. I told her she needed customer service training. I didn’t get her name but her attitude stinks.She lost a good sale because I went to another location and spent over $140.00.

Atmosphere: 1

Food: 1

Service: 1

ynnavoig Guy

Place is clean from what it seems, workers are honestly not rude (if you're rude you should expect the same common sense) area ain't the best so definitely gonna be getting some weirdos but what else is new in some places.

Atmosphere: 2

Food: 4

Service: 4

Gio Balderas

Place is clean from what it seems, workers are honestly not rude (if you're rude you should expect the same common sense) area ain't the best so definitely gonna be getting some weirdos but what else is new in some places.

Atmosphere: 2

Food: 4

Service: 4

vanessa o.

This place actually deserves zero stars. The worker that worked the morning shift today are extremely disrespectful and make terrible drinks. They made my ice coffee's the way they wanted it and not what I asked for. When I addressed the issues & asked for my money back, the manager insisted to add more pumps of caramel when all I wanted was my money back b/c I was disappointed by the previous day when I bought donuts that were really hard and nasty. I should've learned my lesson my first time, but I assumed it would be better in the mornings since everything is supposed to be more fresher when the store opens. After arguing with the manager to get my money back he told me to not return there anymore and he kept arguing with me which is so unprofessional and unnecessary. On top of that, his hands look like they needed to be washed, they were so dirty and there was dirt under his nails too. I work in the restaurant field so I know that's a violation to health services. I highly recommend not going to this location!!

April Ramos

I worked at Dunkin for almost eleven years I love them and I love the people I served they all became my family I see them everyday whenever I go to the stores do you know who I am

Atmosphere: 5

Food: 5

Service: 5

Tamara Lee

When I order through Uber they don't have doughnuts or they will get your order wrong ??Kid-friendliness: It's fun as a child to pick out your doughnuts and the fresh smell

Sharon Jackson Jackson

Food always fresh, coffee hot, atmosphere clean and quiet

Atmosphere: 5

Food: 5

Service: 5

Load More