Dunkin'

1651 W Roosevelt Rd, Chicago
(312) 563-1377

Recent Reviews

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Nunez Mario

If I could give it zero stars, I would!! This place sucks!! I’m calling this place the BS Dunkin… Your better off going somewhere else for coffee 🤦‍♂️

Service: 1

Muhammad Idress

Disrespectful employees i will never come back

Atmosphere: 1

Food: 1

Service: 1

Manuel Muniz

Very fast service. Visit this location atleast 4 times a week

Atmosphere: 5

Food: 5

Service: 5

Ashok Sharma

Ordered chai tea Latte Hot
But it was not as hot as I wanted
Once we ask for hot tea they should serve real hot it's just Luke Warm
Requested for a glass of drinking water 🌊 Counter Personal asked for $,1
Waiting time was more than 6 mintues though there was no rush

Atmosphere: 4

Food: 2

Service: 1

Ms. Perkins

Every time I order coffee from this Dunkin’, it arrives with no protective seal and no bag—just an open cup lid. This is a serious health and safety concern.

When food or drinks are delivered unsealed, there is no way to know if the drink has been tampered with. A delivery driver could easily drink from it, spit in it, or contaminate it in any way, and the customer would never know. That is unacceptable, especially for a beverage meant to be consumed immediately.

Most restaurants seal drinks or at least place them in a sealed bag. Dunkin’ needs to do better. If this continues, I will have no choice but to stop ordering from this location.

Health and safety should not be optional. I tried to upload photos but couldn’t but I do have them with the receipt date and time.

Tareq Shaheen

Worst Dunkin ever save yourself a trip and go somewhere else they don’t know how to make drinks and think you are crazy If you ask to remake it

Atmosphere: 1

Food: 1

Service: 1

Ana C

I always place my order on the dunkin app. When I get to the store my iced coffee is ready! Or when i walk in and its still not ready the staff knows me already and hands me the drink personally. My iced coffee is always good!

Atmosphere: 5

Food: 5

Service: 5

Diego M

Disgusting, found maggots in our food.

Food: 1

Pablo D.

Very quick, on top of everything. My to-go Dunkin on the weekends!

Atmosphere: 5

Food: 5

Service: 5

Sarah Lee

I ordered two iced lattes, one with no whip - light ice and one with just light ice. I'm not sure why both of my signature lattes came out wrong. Neither with topping, neither with whip. I like to order online for the convenience of speed and so the little details aren't missed, not so they can do as they please and waste my time remaking drinks.

Atmosphere: 1

Food: 1

Service: 1

Carver

I ask for easy ice and they keep adding lots of ice to my beverage

Atmosphere: 4

Food: 2

Service: 2

Gina Nikolov

Love to get my coffee from this location.
Super fast and very clean place.
I was served yesterday by Ramses , he amazed me treating me with respect and professionalism , making sure I was happy with my order.
Thank you for your service

Joi Andrews

If I could give it zero stars I would!
I asked my bf to get a box of coffee and two dozen donuts so I could take it to work and these people gave him three creamers and no cups. MAKE IT MAKE SENSE! HOW DO YOU GIVE SOMEONE WHO JUST ORDERED A BOX OF COFFEE NO CUPS AND THREE LITTLE CUPS OF CREAM!?!!

Owen O'Connor

I have to mentally prepare myself every single time I need to stop into this location. I'd rather be drafted to fight world war 3 with zero chance of survival than step foot into this dunkin again

Chehov Andrey

One of the worst

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