Dunkin'

1713 W Polk St, Chicago
(312) 733-1950

Recent Reviews

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James Pressley-Williams

This was my worst Dunkin’ experience ever. I preordered for 7:45 AM, and my food and drink wasn’t ready until almost 7:55 AM. They spilled my latte and remade my drink in the same cup, with coffee running down its side. They let my latte sit on the machine so long, while making others’ cold drinks, that the latte got cold. It also wasn’t very good - the ratio of milk to espresso was too milky. I had to ask thrice for the donut I ordered.

Atmosphere: 1

Food: 1

Service: 1

Ava Grandberry

Placed a mobile pick up order and no one was in the building for more than 30 minutes.

Atmosphere: 1

Food: 1

Service: 1

Nunez Mario

Leaving the review because I don’t think I will go again. This whole week it has been cash only! And the employees are happy it is, theres no line i guess now that everyone uses card or app. So what’s the point of the dunkin app? Makes no sense! If I could give it zero stars, I would!!

Maria T.

I love how convenient it is to get off the train and be able to buy delicious coffee. Great service!

Atmosphere: 4

Food: 5

Service: 5

John Henry New, Jr. III

The staff is very nice and they are very professional

Atmosphere: 5

Food: 5

Service: 5

Taha Abbas

The most pathetic service I’ve ever experienced. Staff was rude and incompetent. Would ever recommend going there.

Atmosphere: 1

Food: 1

Service: 1

derrick charles

Have time management there to not miss your train there before you get your order

Brian Turner

I didn't buy anything here from this location, they did not have what I was looking for. Good for on-the-go coffee or snacks.

Osama Abad

RATS ARE BY THE FOOD!!!!

Atmosphere: 1

Food: 1

Service: 1

Ikeda Bowman

In all honesty, there are just some places that shouldn't be in business. HOW DO YOU NOT HAVE ANY LIDS FOR THE COFFEE CUPS? I go in here to get something warm to drink on this cold day, and the people in there are,,,,,ooooooohhhhh. "We ain't got no lids for the coffee"... "Is that ok?" 😳.. NO IT'S NOT OK. Its cold outside and my coffee is supposed to be hot for more than 12 seconds......... Just, if you can, go somewhere else.. I hate giving these types of reviews, but it's better for you to know than not know.

Atmosphere: 2

Food: 3

Service: 2

J Brush

I got an avocado toast here, and I said no bacon, yet they put bacon on the toast; please improve your workers.

Atmosphere: 1

Food: 2

Service: 1

Henry W. Ng

Convenient location!

Michael Somerville

Many tables are dirty, and when informing staff, they basically ignored me.

Atmosphere: 2

Service: 3

Kevin Williams

This location is horrible, there is a wait that will definitely make you late for work or anything important you have to do at that

Atmosphere: 2

Food: 4

Service: 1

Addy R I

Probably the worst Dunkin in the area! Terrible attitude from the employees, horrible care for the items you order, lack of awareness of who is waiting for their food. Staff always on their phones. I hope people who supervise this place reads these reviews because it is terrible to rely on food from such well known franchise and be treated like trash.

Atmosphere: 1

Food: 2

Service: 1

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