As of late, this Dunkin Donuts has been by far my favorite late night study spot I enjoy going to after work. In particular, after the most recent interior upgrades. Today, I was in the mood for something different. Therefore, I had the most interesting and refreshing Iced Matcha Latte… recommended, prepped and served by Balraj. And it appears I may have a new favorite kind of Dunkin Donuts late night drink. Thank you for the delicious drink! It made my brainstorming mind mapping experience worth the while.
Atmosphere: 4
Food: 4
Service: 4
Dalia Voix
Unfortunately this is my local Dunkn so I have been here several times. Unprofessional and creepily hateful and sneaky and shameless and proud about it, the more indifferent and neutral I am about the hate and intentional unprofessionalism (giving the benefit of the doubt considering I don’t know them and they don’t know me) the more absurdly shamelessly hateful and entitled especially the female workers (they literally have a getting off attitude the whole time I am at the store). On top of the disrespectful, untrustworthy and unprofessional and nasty vibes, I can confidently say that not once or twice, but several times the avocado toast I order is intentionally either burnt or stale and hard, etc. I am convinced its people like the people who work here that turn kind, peaceful people into Karens. Unbelievable I am sick to my stomach.
Atmosphere: 1
Food: 1
Service: 1
Ed Rascati
Unfortunately was out of chorizo
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Great Coffee Cup
Loribeth Godinez
The coffee at this Dunkin’ is ALWAYS so good. This is my regular Dunkin. Staff is so sweet and the iced coffee is constantly
Atmosphere: 5
Food: 5
Service: 5
Allan Robertson
Ok place but dunkin is expensive now a
Food: 5
Zain Syed
My go to Dunkin for my coffee everyday.Staff is kind and friendly.Highly recommend them.
Atmosphere: 5
Food: 5
Service: 5
EDO B
Here for you 24/7. Nothing more to say. Great spot?
Got a quick croissant with egg and cheese to go. The place looks like it’s going through an overhaul so there’s clutter that may or may not be there next time you’re there. The lighting is really dim but not in a good way; it has that 5 minutes to closing vibe but the employees are pleasant.The big plus is a drive through that I didn’t realize was available, so definitely take advantage if you’re here for pickup.
Atmosphere: 3
Food: 5
Service: 5
S
I have become a huge fan of Dunkin recently and usually go to the one closest to home, but at times I come to this location and let me tell you... the service is not great. I have given them many chances, but every single time I come to this location I feel ignored. They never pay attention to me or take my order even after I've patiently waited at the register for 5+ minutes. Today, I ordered inside instead of on the app and the cashier repeated my order more than 5 times, yet still gave me the wrong drink. The manager then came up to me and said "do you just want this drink because he already made it and it will go to waste" I replied by saying "sure" not knowing that she intended to just give me the wrong drink and was not offering that drink (like Starbucks usually does when they make the wrong drink) and still make my correct drink. She then seemed frustrated that I was still waiting and asked what I was waiting for, which I replied "my drink". She then said "You have to pay for that" and I said "No, I paid for my drink". She pointed at the mistaken drink and claimed that she had explained to me that the mistaken drink was the one (drink) and I told her "no I want my correct order. I do not want this one. I thought you were just giving this since it was made already". There was a miscommunication on my part in regards to assuming she would make my correct order on top of giving me a drink that I did not order, I agree, but she could have actually explained to me what she was trying to do rather than just handing me a drink and saying to take it since it was going to waste, and not intending to make my correct drink at all. She never mentioned I would be getting the mistaken drink instead of the drink I actually ordered since they would no longer be making it. I am frustrated with this location. They ALWAYS pay more attention to their drive thru rather than their customers in person. They look at you several times and just walk past you. Even when I've ordered through the app here, it either takes more than 15 minutes to get a drink or I have to wait even longer to get anyone to ask me what is my number/name for pickup. I'm fine with getting wrongs orders and getting mistaken drinks, etc., but I am not fine with ignorance and TERRIBLE customer service. If they're understaffed, please hire more people because this is ridiculous.I have so many other experiences that I can talk about with this location, but I've chosen to talk about one. See, I've worked in the industry before, so I completely have compassion and patience with the service industry. This Dunkin location is just the worst I've been to.
Atmosphere: 2
Food: 2
Service: 1
Shirley H.
The coffee was expensive, 3 bucks for a small, the two ladies that waited on me were very nasty, I'll never ever go to another Dunkin's again.
Grilled cheese arent texas toast, i think the intercom in drive thru is broken, smells like
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Donuts
Sarii Ramz
The lady always makes my ice coffee taste
Atmosphere: 5
Food: 5
Service: 5
Abby Miguil
Azhaar is one of the best people I’ve ever met. He really loves what he does his work and takes his job serious. He’s always helping the customers and makes sure everyone is happy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Banana Split, Donuts
Deadly Viibe
There was literally a bee on the glazed donuts
Bryan Odal
Been coming here for years, but lately they've been putting regular milk instead of oatmilk on my caramel macchiato. I'm lactose intolerant. I also occasionally get treated like I'm making life difficult for them because of my requests. Haven't gone back since the last incident.
As of late, this Dunkin Donuts has been by far my favorite late night study spot I enjoy going to after work. In particular, after the most recent interior upgrades. Today, I was in the mood for something different. Therefore, I had the most interesting and refreshing Iced Matcha Latte… recommended, prepped and served by Balraj. And it appears I may have a new favorite kind of Dunkin Donuts late night drink. Thank you for the delicious drink! It made my brainstorming mind mapping experience worth the while.
Atmosphere: 4
Food: 4
Service: 4
Unfortunately this is my local Dunkn so I have been here several times. Unprofessional and creepily hateful and sneaky and shameless and proud about it, the more indifferent and neutral I am about the hate and intentional unprofessionalism (giving the benefit of the doubt considering I don’t know them and they don’t know me) the more absurdly shamelessly hateful and entitled especially the female workers (they literally have a getting off attitude the whole time I am at the store). On top of the disrespectful, untrustworthy and unprofessional and nasty vibes, I can confidently say that not once or twice, but several times the avocado toast I order is intentionally either burnt or stale and hard, etc. I am convinced its people like the people who work here that turn kind, peaceful people into Karens. Unbelievable I am sick to my stomach.
Atmosphere: 1
Food: 1
Service: 1
Unfortunately was out of chorizo
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Great Coffee Cup
The coffee at this Dunkin’ is ALWAYS so good. This is my regular Dunkin. Staff is so sweet and the iced coffee is constantly
Atmosphere: 5
Food: 5
Service: 5
Ok place but dunkin is expensive now a
Food: 5
My go to Dunkin for my coffee everyday.Staff is kind and friendly.Highly recommend them.
Atmosphere: 5
Food: 5
Service: 5
Here for you 24/7. Nothing more to say. Great spot?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Banana Split, Doughnut, Munchkins Donut Hole Treats
Got a quick croissant with egg and cheese to go. The place looks like it’s going through an overhaul so there’s clutter that may or may not be there next time you’re there. The lighting is really dim but not in a good way; it has that 5 minutes to closing vibe but the employees are pleasant.The big plus is a drive through that I didn’t realize was available, so definitely take advantage if you’re here for pickup.
Atmosphere: 3
Food: 5
Service: 5
I have become a huge fan of Dunkin recently and usually go to the one closest to home, but at times I come to this location and let me tell you... the service is not great. I have given them many chances, but every single time I come to this location I feel ignored. They never pay attention to me or take my order even after I've patiently waited at the register for 5+ minutes. Today, I ordered inside instead of on the app and the cashier repeated my order more than 5 times, yet still gave me the wrong drink. The manager then came up to me and said "do you just want this drink because he already made it and it will go to waste" I replied by saying "sure" not knowing that she intended to just give me the wrong drink and was not offering that drink (like Starbucks usually does when they make the wrong drink) and still make my correct drink. She then seemed frustrated that I was still waiting and asked what I was waiting for, which I replied "my drink". She then said "You have to pay for that" and I said "No, I paid for my drink". She pointed at the mistaken drink and claimed that she had explained to me that the mistaken drink was the one (drink) and I told her "no I want my correct order. I do not want this one. I thought you were just giving this since it was made already". There was a miscommunication on my part in regards to assuming she would make my correct order on top of giving me a drink that I did not order, I agree, but she could have actually explained to me what she was trying to do rather than just handing me a drink and saying to take it since it was going to waste, and not intending to make my correct drink at all. She never mentioned I would be getting the mistaken drink instead of the drink I actually ordered since they would no longer be making it. I am frustrated with this location. They ALWAYS pay more attention to their drive thru rather than their customers in person. They look at you several times and just walk past you. Even when I've ordered through the app here, it either takes more than 15 minutes to get a drink or I have to wait even longer to get anyone to ask me what is my number/name for pickup. I'm fine with getting wrongs orders and getting mistaken drinks, etc., but I am not fine with ignorance and TERRIBLE customer service. If they're understaffed, please hire more people because this is ridiculous.I have so many other experiences that I can talk about with this location, but I've chosen to talk about one. See, I've worked in the industry before, so I completely have compassion and patience with the service industry. This Dunkin location is just the worst I've been to.
Atmosphere: 2
Food: 2
Service: 1
The coffee was expensive, 3 bucks for a small, the two ladies that waited on me were very nasty, I'll never ever go to another Dunkin's again.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Grilled cheese arent texas toast, i think the intercom in drive thru is broken, smells like
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Donuts
The lady always makes my ice coffee taste
Atmosphere: 5
Food: 5
Service: 5
Azhaar is one of the best people I’ve ever met. He really loves what he does his work and takes his job serious. He’s always helping the customers and makes sure everyone is happy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Banana Split, Donuts
There was literally a bee on the glazed donuts
Been coming here for years, but lately they've been putting regular milk instead of oatmilk on my caramel macchiato. I'm lactose intolerant. I also occasionally get treated like I'm making life difficult for them because of my requests. Haven't gone back since the last incident.