The woman working the counter is beyond rude. She barks at you to use the kiosk even though the kiosk doesn't have all the donuts listed so you have to tell her anyway. Today it was immediate attitude just like the last time a week ago, barking at me to use the kiosk when I had cash to pay and the kiosk doesn't accept cash. So then she did a bunch of stuff before she took my order. Will not be going here again. The first time I gave her the benefit of the doubt that she was having a bad day but having exactly the same experience this morning confirmed it's not just a bad day.
Atmosphere: 1
Food: 3
Service: 1
Dustin johnson
This place just doesn't want to take orders. On multiple times I've been told that they can't help me unless I do the kiosk. I don't work there, take the order. I just need a donut, they're right behind the register.
Elaine Bernard
This location is honestly the worst. I placed my order on the app over 15 minutes before getting there, and still had to wait around for it. On top of that, they were out of 4 out of the 5 bread options for breakfast sandwiches (which is pretty much the whole menu). The staff had an attitude about it too, like it was somehow my fault. This place is always out of stuff, and it’s super frustrating.
Atmosphere: 1
Food: 1
Service: 1
Thomas Weber
Went in just to order an iced coffee and both the front register and self-order kiosk weren’t working right. Instead of telling me too bad go try another Dunkin’, the kind lady working gave me the iced coffee free of charge. Cost them $3 today but will be back often due to this great customer service.
Atmosphere: 4
Food: 5
Service: 5
Ya Gao
My first bad review. Because the milk is spoiled !!!! Iced macchiato tasted like a mix of dish soap, sour cheese, and vomit
Lionessbynature 800
Came in and made my order at the kiosk. Stepped outside for a second. I went back in to pick it up up. I left and after about 2 blocks away I saw a part of my order was missing. Turned around went back explained the situation. Good thing the bag had the receipt attached for proof. A nice friendly gentleman T and Lady Felicia made things right. Corrected the order. I walked out happy with my complete order. Great customer service and support. Heads up, everyone makes mistakes. Just go in with a smile and a kind calm tone and they will be more than willing to help you or fix anything. Yes they're workers and its their job. But, they are still human first. Please treat them as such. Be kind.
Atmosphere: 5
Food: 5
Service: 4
Sheba Howard
They sold me day old donuts charging full price. If you’re gonna do that, then you should be charging people half price, don’t charge me full price for an old donut thinking the customer is not gonna know. Now I see why they don’t have a lot of customers.
Atmosphere: 1
Food: 1
Mr. Nasser - مستر ناصر
What a bad experience!!!! I asked for an ice macchiato with 1 french vanilla and 1 caramel. The guy who worked there doesn’t know what he’s doing! Instead of putting 1 pump of french vanilla and caramel, he put 2 of each!!!!! He also mixed my macchiato with a spoon, I told him, are you sure this is mine!??? I told him the no one mix it!! He said “we always mix it with a spoon” I just threw my macchiato. Extremely had a bad experience with this location.
Kwality4k
My recent visit to Dunkin’ was brief, but it left a great impression. The staff was friendly, and the atmosphere felt warm and inviting, almost like being at home. Even though I was just in and out, the positive vibe made me want to come back and stay longer. I’m definitely looking forward to dining in soon and enjoying more of that welcoming ambiance. Great experience overall!
In the 5 or 6 times I've ordered from here, they've never once gotten my order correct. They always either forget an item (or multiple) or completely screw up even the simplest order. Then when you ask for your missing items they give you attitude. Not to mention they are constantly out of items. I've been a Dunkin fan for decades.... I'll walk down the street to a different location.
Atmosphere: 1
Food: 3
Service: 1
Brianna Nevarez
Do not eat here! I ordered the other day and when I sat down to enjoy my meal I saw a rat scutter from under the seats to the fridge. So disgusting, do better dunkin !
Atmosphere: 1
Ian MacDonald
There was only one employee, but she was super efficient. The food looks awful but it actually tasted pretty good. I wouldn't specifically come back here, but if in the mood for Dunkin you can do a lot worse.
Served me a stale apple fritter with mold
Atmosphere: 1
Food: 1
Service: 1
The woman working the counter is beyond rude. She barks at you to use the kiosk even though the kiosk doesn't have all the donuts listed so you have to tell her anyway. Today it was immediate attitude just like the last time a week ago, barking at me to use the kiosk when I had cash to pay and the kiosk doesn't accept cash. So then she did a bunch of stuff before she took my order. Will not be going here again. The first time I gave her the benefit of the doubt that she was having a bad day but having exactly the same experience this morning confirmed it's not just a bad day.
Atmosphere: 1
Food: 3
Service: 1
This place just doesn't want to take orders. On multiple times I've been told that they can't help me unless I do the kiosk. I don't work there, take the order. I just need a donut, they're right behind the register.
This location is honestly the worst. I placed my order on the app over 15 minutes before getting there, and still had to wait around for it. On top of that, they were out of 4 out of the 5 bread options for breakfast sandwiches (which is pretty much the whole menu). The staff had an attitude about it too, like it was somehow my fault. This place is always out of stuff, and it’s super frustrating.
Atmosphere: 1
Food: 1
Service: 1
Went in just to order an iced coffee and both the front register and self-order kiosk weren’t working right. Instead of telling me too bad go try another Dunkin’, the kind lady working gave me the iced coffee free of charge. Cost them $3 today but will be back often due to this great customer service.
Atmosphere: 4
Food: 5
Service: 5
My first bad review. Because the milk is spoiled !!!! Iced macchiato tasted like a mix of dish soap, sour cheese, and vomit
Came in and made my order at the kiosk. Stepped outside for a second. I went back in to pick it up up. I left and after about 2 blocks away I saw a part of my order was missing. Turned around went back explained the situation. Good thing the bag had the receipt attached for proof. A nice friendly gentleman T and Lady Felicia made things right. Corrected the order. I walked out happy with my complete order. Great customer service and support. Heads up, everyone makes mistakes. Just go in with a smile and a kind calm tone and they will be more than willing to help you or fix anything. Yes they're workers and its their job. But, they are still human first. Please treat them as such. Be kind.
Atmosphere: 5
Food: 5
Service: 4
They sold me day old donuts charging full price. If you’re gonna do that, then you should be charging people half price, don’t charge me full price for an old donut thinking the customer is not gonna know. Now I see why they don’t have a lot of customers.
Atmosphere: 1
Food: 1
What a bad experience!!!! I asked for an ice macchiato with 1 french vanilla and 1 caramel. The guy who worked there doesn’t know what he’s doing! Instead of putting 1 pump of french vanilla and caramel, he put 2 of each!!!!! He also mixed my macchiato with a spoon, I told him, are you sure this is mine!??? I told him the no one mix it!! He said “we always mix it with a spoon” I just threw my macchiato. Extremely had a bad experience with this location.
My recent visit to Dunkin’ was brief, but it left a great impression. The staff was friendly, and the atmosphere felt warm and inviting, almost like being at home. Even though I was just in and out, the positive vibe made me want to come back and stay longer. I’m definitely looking forward to dining in soon and enjoying more of that welcoming ambiance. Great experience overall!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
In the 5 or 6 times I've ordered from here, they've never once gotten my order correct. They always either forget an item (or multiple) or completely screw up even the simplest order. Then when you ask for your missing items they give you attitude. Not to mention they are constantly out of items. I've been a Dunkin fan for decades.... I'll walk down the street to a different location.
Atmosphere: 1
Food: 3
Service: 1
Do not eat here! I ordered the other day and when I sat down to enjoy my meal I saw a rat scutter from under the seats to the fridge. So disgusting, do better dunkin !
Atmosphere: 1
There was only one employee, but she was super efficient. The food looks awful but it actually tasted pretty good. I wouldn't specifically come back here, but if in the mood for Dunkin you can do a lot worse.
Atmosphere: 4
Food: 4
Service: 5
Don’t expect a smile …
Atmosphere: 1
Food: 2
Service: 1
sick place
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