Dunkin'

For anyone looking, this is on the lower level in the area where you pass through the gates to get on a Red Line train.

I Ordered a cafe latte with oat milk and it honestly tastes like watery drip coffee. Not sure why this is because I’ve been to other Dunkin’s and their latte has been good.

Atmosphere: 2

Food: 2

Service: 5

It’s Dunkin, so you know what to expect. It’s at the entrance to the red line, so kind of a disaster as far as atmosphere. But everyone I’ve ever encountered here from a service standpoint has been really pleasant to interact with so I’m reviewing just to call that out.

Atmosphere: 1

Food: 3

Service: 5

“I’ve been coming to this Dunkin’ location for the past few days, and I love it! It’s super convenient for me, and the staff has been incredibly helpful and nice every time. I’ve been trying their refreshers lately, and they’ve been a great pick-me-up. The only downside is that the location is small and doesn’t have any seating, but the service and convenience definitely make up for it. Overall, a great spot for a quick coffee or snack on the go!”

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Dunkin' Energy, Dunkin' Refreshers

I work at a nearby building and I’m always getting my drinks here. The girls that work here are always so friendly and I have never had no issues. I usually mobile order between 2:30-4, special shoutout to the girls that work the evening shifts by themselves. Thanks for always making my drinks super-deliciousss! :)

Food: 5

Service: 5

Seems

Atmosphere: 2

Great coffee the employers are so nice good service and delicious

Atmosphere: 5

Food: 5

Service: 5

The worst Dunkin in Chicago! I would not recommend going to this location. The order was not complete and the African American young lady had the nerves to pull my food out on the cash station counter. So unsanitary. She didn’t seem to have a clue. I will be calling Coorprate.

Atmosphere: 1

Food: 1

Service: 1

One of the workers is totally rude and I wouldn't seen my dog here, also I had frequented this place for a few years, now they have a new employee, she should not be serving customers, using profanity being loud, & rude, totally unprofessionally. if I could give no stars I would, she is very nasty, belligerent and doesn't respect anyone. It seems Dunkin Donuts at this site doesn't care about their clientele because she still working there.

One of the workers is totally rude and I wouldn't seen my dog here, also I had frequented this place for a few years, now they have a new employee, she should not be serving customers, using profanity being loud, & rude, totally unprofessionally. if I could give no stars I would, she is very nasty, belligerent and doesn't respect anyone. It seems Dunkin Donuts at this site doesn't care about their clientele because she still working there.

They service is horrible the cashiers attitudes are horrible they need to be fired and need new people with better attitudes

it's a dunkin..what else you expect..great coffee..

excellent service, given the fact that there is only one employee doing everything.

Dear Dunkin', I read that your store on state street was vandalized and looted while violence persisted in 2020. That had to be scary, I am sorry that happened. I hope and pray the very best for you. Peace on earth

No sit down place but you get food! It’s in the red line stAtion so don’t expect much

Whenever you pass a Dunkin', you go in for a yummy treat. This one is no exception. We had hot chocolate and a delicious filled donut. It hit the spot on a cold afternoon. The staff were friendly and helpful. The line went quickly. we will definitely go back.